2011 Volvo XC60 Technical Service Bulletins

268 technical service bulletins (TSBs) are on record for the 2011 Volvo XC60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11032678Apr 23, 2026Engine. This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
• 11032671Apr 7, 2026Other or unknown. This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section
• 11027173Dec 6, 2025Other or unknown. This is a Technical Journal. Vehicle type and platform identification.
• 11020437Apr 10, 2025Exterior lighting. This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
• 11016002Feb 21, 2025Other or unknown. Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP…
• 11015994Feb 13, 2025Other or unknown. Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP…
• 11014113Jan 16, 2025Other or unknown. This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
• 11014112Jan 16, 2025Exterior lighting. This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
• 11009811Oct 22, 2024Other or unknown. This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
• 11007925Aug 14, 2024Electrical system. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10249191Jan 12, 2024Electrical system. This is a Technical Journal: 12V Battery Testing Method
• 10241661Jul 21, 2023Electronic stability control, Other or unknown. Complimentary upgrade c00009 description.
• 10241651Jun 12, 2023Other or unknown. Rubber cushion
• 10234826Mar 24, 2023Exterior lighting. Left front LED flickers after turning car off
• 10219421Aug 29, 2022Engine cooling. Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
• 10219302Aug 29, 2022Electrical system. Part information for AMT input shaft repair kits and the shim kit that is required for repair.
• 10213885May 12, 2022Other or unknown. The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
• 10213883May 6, 2022Other or unknown, Equipment. ICUP/Google Built-In Diagnostic Operations
• 10213887Apr 29, 2022Wheels. Center wheel caps, removal instruction
• 10212891Feb 9, 2022Equipment. VIDA QR Scanner Mobile App
• 10212892Feb 3, 2022Equipment, Electrical system. Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
• 10203167Oct 18, 2021Electrical system, Exterior lighting. Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
• 10202436Jun 25, 2021Equipment. New Software Products (SP) have been developed to convert a Care Key to a standard key.
• 10197371May 25, 2021Electrical system. This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
• 10190559Mar 5, 2021Seat belts. This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous…
• 10190558Mar 5, 2021Seat belts. This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous…
• 10190794Mar 1, 2021Equipment. Create PB with attached word doc.
• 10188881Feb 19, 2021Equipment. Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the…
• 10182494Oct 21, 2020Equipment. This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
• 10182493Oct 16, 2020Equipment. This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
• 10181041Sep 18, 2020Equipment. Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10179681Aug 5, 2020Electrical system. This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
• 10213882Jun 23, 2020Other or unknown, Electrical system. Battery Charger/maintainer requirement
• 10173760Mar 31, 2020Electrical system. This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
• 10172464Feb 1, 2020Equipment, Engine cooling. This is a Service Journal: Coolant Filling Equipment Tool
• 10171676Jan 30, 2020Equipment. Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10171682Jan 9, 2020Visibility (wipers, defrost, mirrors). This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
• 10170147Dec 1, 2019Equipment. Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service…
• 10169394Nov 19, 2019Electrical system. This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of…
• 10169393Nov 14, 2019Electrical system. This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of…
• 10169391Nov 9, 2019Electrical system. Software Installation Policy changes.
• 10169390Nov 9, 2019Electrical system. Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
• 10169389Nov 9, 2019Equipment. This is a Service Manager Bulletin: Technician Skillset Requirments
• 10169388Nov 6, 2019Electrical system. This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
• 10169036Oct 17, 2019Equipment. Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10169030Oct 16, 2019Engine cooling. This is a Technical Journal: Oil in cooling system. New cleaning method developed.
• 10165235Aug 28, 2019Transmission and drivetrain. This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
• 10164860Aug 23, 2019Equipment. This is a Service Manager Bulletin: Technician Skillset Requirments
• 10164856Aug 15, 2019Equipment. Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most…
• 10164851Aug 12, 2019Electrical system. Software Installation Policy changes.

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