2017 Volvo XC60 Technical Service Bulletins

291 technical service bulletins (TSBs) are on record for the 2017 Volvo XC60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10167807Dec 21, 2016Equipment. This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
• 10167652Dec 19, 2016Equipment. Technical Journal TITLE: SPA Climate system, unexpected behavior
• 10167820Dec 10, 2016Equipment, Electrical system. This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say "Connecting..." when trying to play music.
• 10167817Dec 9, 2016Equipment, Wheels. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167833Dec 3, 2016Equipment, Wheels. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
• 10167828Dec 3, 2016Brakes. This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
• 10192889Nov 22, 2016Electrical system, Equipment. VIDA = Vehicle Information and Diagnostics for Aftersales If the rear window electric sun curtain stops working, it can be due to glue residues inside the sun curtain motor.
• 10192872Nov 2, 2016Seat belts, Equipment. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket.
• 10087456Sep 13, 2016Equipment. This is a technical journal: it is provided as a guide for performing software downloads. Follow instructions provided for proper software downloads by year and model.
• 10087305Sep 7, 2016Equipment. This is a service manager bulletin: occasionally, customers request financial assistance when the new car limited warranty, cpo limited warranty and/or the vip extended warranty does not apply. These requests may be considered if it will enhance owner retention. Retailers should request financial assistance for their customers by contacting their aftersales market manager (amm), if they are not a self-authorizing…
• 10087303Sep 6, 2016Electrical system. This is a technical journal: it is provided as a guide for performing software downloads. Follow instructions provided for proper software downloads by year and model.
• 10110189Aug 17, 2016Equipment. This Parts Bulletin was issued to Parts Managers, Please return stock of part number's 31406303, 31406318, 31406321, 31406654, 31406655 Stay to your servicing distribution center. New versions are 31476209, 31476210, 31476213, 31476185, 31476186
• 10110183Jul 25, 2016Electrical system, Other or unknown. This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
• 10110182Jul 25, 2016Equipment, Seats. This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the region code on the RSE system with two DVD players and 8" touch screens if necessary.
• 10127341Jul 15, 2016Equipment. This document is a Parts Bulletin: Please return stock of part number 31385846 Trim Moulding to your servicing Distribution Center.
• 10127340Jul 15, 2016Equipment. This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing Distribution Center.
• 10127339Jul 15, 2016Equipment. This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
• 10127337Jul 14, 2016Brakes. This document is a Technical Journal: If the vehicle is equipped with electrical parking brake (EPB) it is required to retract the rear caliper brake pistons by a special service command in VIDA when replacing the rear brake pads. It may happen that the brake pistons does not retract. if it does not retract follow instructions provided in this TJ.
• 10127330Jul 1, 2016Electrical system. This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10110172Jun 28, 2016Steering. If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steering gear according to VIDA.
• 10110169Jun 27, 2016Electrical system. A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
• 10110168Jun 27, 2016Electrical system. Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
• 10110167Jun 27, 2016Electrical system. VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"
• 10110166Jun 23, 2016Electrical system. Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.
• 10110162Jun 22, 2016Body and structure. If inner support in tailgate panel comes loose when the panel is removed, Glue the inner support according to provided method.
• 10110159Jun 17, 2016Equipment. The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
• 10110154Jun 15, 2016Body and structure. Some XC60s (MY17) can have a duplicate chassis number as an XC60 (MY09). This will cause confusion when using the Chassis / Model / Year search in VIDA.
• 10110153Jun 15, 2016Wheels, Equipment. If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.
• 10110151Jun 15, 2016Electrical system. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10110147Jun 14, 2016Engine. All new Volvo engines leave the factory filled with Castrol EDGE Professional as an integral part of their delivery of high performance. Castrol EDGE Professional?s outstanding performance has made it the oil of choice for Volvo and is the only Volvo recommended engine oil.
• 10110145Jun 3, 2016Equipment. Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.
• 10110144Jun 3, 2016Equipment. If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their satellite radio programming without any interruption of service. For SPA vehicles, the SiriusXM tuner is contained within the Infotainment Head Unit (IHU). For all other vehicles…
• 10120958May 27, 2016Tires, Electrical system. If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
• 10120947May 18, 2016Transmission and drivetrain, Engine. Parts Return 976045 O-Ring. O-Ring part number 976045 has been replaced by O-Ring part number 30622784
• 10110212May 16, 2016Equipment. There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying ?Error occurred during complete read out for VIN ?This error message is generic and could be caused by other problems
• 10205619May 6, 2016Equipment. Retail car delivery process.
• 10191326May 6, 2016Equipment. Retail Car Delivery Process MY 2017 S60, V60 and XC60 (P3)
• 10087107Apr 19, 2016Electrical system. This is a service product journal : the previously reported issue with vida 2015 and battery testing has been resolved. Vida 2015 battery testing is the only approved method for producing battery test codes. The use of vida classic or other measuring tools is not considered acceptable when submitting warranty claims.
• 10087104Apr 19, 2016Engine cooling. This is a technical journal : when any repair is made on engine cooling system, make sure that the volvo special tool p/n 9512957 coolant filling equipment is used, in order to prevent future over temperature damage on engine.
• 10086943Apr 8, 2016Equipment. This is a technical journal : when performing the connection of the volvo on call mobile app to a sensus connect car, the setup procedure may fail due to an incorrect modem setting.
• 10205651Mar 30, 2016Equipment. News Letter 70

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