2016 Volvo XC90 Technical Service Bulletins

721 technical service bulletins (TSBs) are on record for the 2016 Volvo XC90. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146102Nov 4, 2017Equipment. Please return stock of 31659854 charger to your servicing distribution center.
• 10146101Nov 4, 2017Equipment. MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
• 10146430Nov 3, 2017Electrical system. This is a Service Product Journal: Windows 7: Unable to open Wiring diagrams Windows 10: VIDA will crash when trying to open wiring diagram Final Solution: The only solution that we are aware of is to uninstall Adobe SVG viewer. Instructions below: Windows7/Windows 10: 1. Close VIDA. 2. Go into the Control Panel 3. Go into Program and Features - Uninstall program 4. Locate "Adobe SVG viewer" and uninstall it 5…
• 10146429Nov 3, 2017Equipment. This is a Service Product Journal:
• 10146100Nov 3, 2017Electrical system. This is a Service Product Journal: Windows 7: Unable to open Wiring diagrams Windows 10: VIDA will crash when trying to open wiring diagram Final Solution: The only solution that we are aware of is to uninstall Adobe SVG viewer. Instructions below: Windows7/Windows 10: 1. Close VIDA. 2. Go into the Control Panel 3. Go into Program and Features - Uninstall program 4. Locate "Adobe SVG viewer" and uninstall it 5…
• 10146099Nov 3, 2017Equipment. This is a Service Product Journal:
• 10128180Oct 25, 2017Brakes, Fuel system, Electronic stability control, Suspension, Back-over…. This is a Technical Journal: *Added VST Operation No. If the vehicle is equipped with air suspension and if customer is complaining over a knock/rattle/clatter noise from the front suspension when driving on roughroads or over a road hump, then follow the advice under Service. Note: Vehicles with Air suspension can be identified by the following VDN code: RI03 Service: Too high tire pressure could produce noise…
• 10130196Oct 21, 2017Engine cooling, Equipment. This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
• 10128162Oct 21, 2017Engine. This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
• 10169022Oct 19, 2017Equipment. This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10130193Oct 19, 2017Tires, Wheels. This is a Technical Journal: Vibrations due to wheels and tire uniformity / force variation. Before carrying out this TJ, always start with TJ 20803 to sort out if the problem is related to driveline or wheels.
• 10128159Oct 19, 2017Wheels. This is a Technical Journal: Vibrations due to wheels and tire uniformity / force variation. Before carrying out this TJ, always start with TJ 20803 to sort out if the problem is related to driveline or wheels.
• 10128124Oct 19, 2017Equipment. This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10169021Oct 18, 2017Equipment. Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service…
• 10128123Oct 18, 2017Air bags, Seat belts, Latches, locks and linkages. Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service…
• 10169018Oct 11, 2017Electrical system. VOLVO CARS SERVICE AND PARTS BUSINESS Special Tools Bulletin TITLE : Newsletter 64 : Mandatory Tools NO : DATE : CAR MARKET : United States and 211 YEAR MONTH DAY Page 1 of 13 Canada 2015 05 04 All tools have been classified as required , and will be allocated to all U.S . and Canadian Volvo retailers by Bosch Corporation . U.S . retailers will be billed by Volvo Cars of North America , LLC .
• 10128179Oct 11, 2017Equipment. Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
• 10128172Oct 11, 2017Electrical system. Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
• 10128120Oct 11, 2017Electrical system, Equipment. VOLVO CARS SERVICE AND PARTS BUSINESS Special Tools Bulletin TITLE : Newsletter 64 : Mandatory Tools NO : DATE : CAR MARKET : United States and 211 YEAR MONTH DAY Page 1 of 13 Canada 2015 05 04 All tools have been classified as required , and will be allocated to all U.S . and Canadian Volvo retailers by Bosch Corporation . U.S . retailers will be billed by Volvo Cars of North America , LLC .
• 10128177Oct 10, 2017Electrical system. the infotainment system in the vehicle restarts or reboots repeatedly while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up.
• 10128170Oct 10, 2017Exterior lighting. the infotainment system in the vehicle restarts or reboots repeatedly while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up.
• 10128175Oct 3, 2017Equipment. This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA.
• 10128174Oct 3, 2017Seats. This is a Technical Journal: Front seat backrest, too much play. The locking retainer/washer must not be tight against the seat frame. It must have a play of 1,0mm +/-0,5mm.
• 10128168Oct 3, 2017Electronic stability control, Back-over prevention (rear camera), Electrical…. This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA.
• 10128127Oct 3, 2017Seats. This is a Technical Journal: Front seat backrest, too much play. The locking retainer/washer must not be tight against the seat frame. It must have a play of 1,0mm +/-0,5mm.
• 10148812Sep 28, 2017Seats. This is a Technical Journal: Seat hard to push back, second row seat (7 seater) Func Group 8531 In some cars one or more of the following may appear: - Outer seat in second row is hard to move back after entrance to third row. Page 1 and 2 in attachment. - Backrest folds back too early (before seat is slide back). Page 1 - Outer seat in second row is hard to move or makes rattling noise over the rails. Page 3 - Gap…
• 10148811Sep 28, 2017Electrical system. This is a Technical Journal: Configuration Test Software
• 10163723Sep 27, 2017Equipment. This is a Technical Journal: Climate system, unusual noise from dashboard area. replace the heater core according to the attached instruction.
• 10148809Sep 27, 2017Engine cooling. This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10163466Sep 13, 2017Electrical system. This is a Technical Journal: Adapter cable needed at WAM for IHU Replacement
• 10163465Sep 13, 2017Body and structure. This is a Technical Journal: Water may accumulate on the front door sill it may come out of the lower edge of the front doors when opening. Remove weather strip add tape and install new weather strip.
• 10163464Sep 13, 2017Seats. VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front seat back uneven , lumbar support loose REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 30962 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 12 - 07 2015 - 12 - 23 FUNC GROUP : FUNC DESC : 8524 Backrest cushion Page 1 of 9 Attachment File Name File Size TJ 30962 .
• 10163463Sep 7, 2017Equipment. This is a Service Manager Bulletin: Claiming for Map Upgrades is not a matter for warranty. Claims submitted for map upgrades will be debited
• 10234758Aug 29, 2017Body and structure. Front side door, water intrusion
• 10234686Aug 29, 2017Seats. Seat hard to push back, second row seat (7 seater)
• 10146417Jul 28, 2017Seats. When driving on rough roads, a creaking/squeaking noise can be heard from the second row seats. Add felt tape on the top half of the striker pins, according to attached files. * Use new tape, (Service kit) p/n 31447976.
• 10234751Jul 27, 2017Engine cooling, Electrical system. T8 DTC BECM?P0CE100 Coolant Control Valve ?A? Stuck On.
• 10234691Jul 27, 2017Electrical system. Driving/Poor performance/lacks power
• 10234689Jul 27, 2017Electrical system, Equipment. Voice recognition database upgrades
• 10234756Jul 14, 2017Exterior lighting. XC90 lower battery range in DIM after SW update
• 10234753Jul 14, 2017Fuel system. Fuel door lid not possible to open
• 10234757Jul 11, 2017Brakes. XC90 Hybrid, rear brake noise 18"
• 10234680Jul 10, 2017Equipment, Electrical system. Difficulty to add/program remote key,
• 10234755Jul 7, 2017Electrical system. Remote Battery Monitoring in VOC APP
• 10234690Jul 7, 2017Electrical system, Engine cooling. Drive-E: Low oil level message in Driver Information Module (DIM)
• 10234681Jul 6, 2017Electrical system. Workaround to improve software download success
• 10127325Jun 30, 2017Equipment. This is a Technical Journal: Customer may hear a high frequency noise from the climate system shortly after starting the car. New foam rings between upper actuators (4 zones) and shafts in the Climate unit have been implemented in plant from 2017w04. In case of customer complaints, install new foamrings according the attached instruction. S/V90 4-zone XC90 4-zone S/V90 2-zone XC90 2-zone
• 10127324Jun 29, 2017Electrical system, Equipment. This is a Technical Journal: Message in DIM "Windscreen Sensor Blocked" ASDM= Active Safety Domain Master *If the customer experiences the warning message "Windscreen sensor blocked. See manual." together with ASDM DTC C1A6797, then follow advice under "Service". *An improved ASDM software has been introduced for service structure week 201724. Service: *In case of customer complaints for above symptom, upgrade the…
• 10127323Jun 28, 2017Equipment. Please return stock of part number 31400779 Brake Disc Kit to your servicing distribution center.
• 10127322Jun 28, 2017Wheels. This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

← All problems reported for the 2016 Volvo XC90