2023 Volvo XC90 Back-over prevention (rear camera) Problems
- Complaints
- 13about this part
- Share
- 32%of 41 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 13 complaints about the back-over prevention of the 2023 Volvo XC90, 32% of the 41 complaints for this model year. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“**CURRENT RECAL FIX DID NOT FIX MY ISSUE** Often when starting vehicle after hours of parking and entering reverse to back out of parking spot, camera will show camera temporarily unavailable and is not usable for a time (30seconds up to several minutes). We have software version 3.5.24 in-which the recall should have already been fixed as per the letter we received. The issue is not resolved and persists.”
NHTSA complaint #11673470, filed 2025-07“I purchased this vehicle new in October of 2023. From Day 1 I have had issues where the backup camera would display an image and then turn off while backing up. I brought the car in multiple times for this before the recall was issued and then again when the recall was issued. The recall work has been completed and oddly the issue went away for a few days and then returned. I have since brought it back in and they performed a full software restore at the dealer. The problem with the camera has not been rectified. …”
NHTSA complaint #11673016, filed 2025-07“The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use their mirrors to park.”
NHTSA complaint #11625105, filed 2024-11“Multiple times when driving the car, all sounds that the car makes will simply stop working. This includes things like the safety features and warning sounds, the turn signals, the radio, any map directions, etc. We have researched online for a solution and found others with similar problems, and we have reported the issue to the dealer on 3 different occasions - they took it into service and told us they did updates to the software, but none of their changes have prevented this from happening again. It is random. Other times, the screens will simply lock up, but the audio still works. …”
NHTSA complaint #11586275, filed 2024-05“The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times before jumping and resuming normal operation. I've also experienced where the camera image is displayed, then the screen temporarily blacks out for a second and then the image is displayed again. This happen most notably when the car is unlocked and then immediately shifted into reverse. …”
NHTSA complaint #11543044, filed 2023-09Related recalls
- 25V908000Dec 23, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90…Covers: Volvo XC90 2023–2025, XC40 2021–2025, XC60 2022–2025 +8 more
- 25V282000May 8, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40…Covers: Volvo XC90 2023–2025, XC40 2021–2025, XC60 2022–2025 +8 more
Related service bulletins
- 10241681Jul 17, 2023Software Improvements
- 10234792Feb 6, 2023Google assistant voice commands
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 7 | 24% |
| 2024 | 6 | 16% |
| 2023 | 13 | 32% |
| 2022 | 3 | 10% |
| 2021 | 2 | 5% |
| 2020 | 1 | 3% |
| 2019 | 2 | 5% |
| 2017 | 1 | 1% |
| 2016 | 3 | 2% |
| 2006 | 1 | 2% |
Other parts of the 2023 Volvo XC90
10 complaintsOther or unknown
7 complaintsForward collision avoidance
6 complaintsFuel system
6 complaintsBrakes
5 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsLane departure
2 complaintsLatches, locks and linkages
2 complaintsSeat belts
2 complaintsBody and structure
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2023 Volvo XC90
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology