2020 Acura RDX Technical Service Bulletins

234 technical service bulletins (TSBs) are on record for the 2020 Acura RDX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10176994Jun 22, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10176786Jun 19, 2020Electrical system. ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso. Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.
• 10176785Jun 19, 2020Electrical system. ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso. Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.
• 10176783Jun 19, 2020Suspension. Service Bulletin - There is a squeaking or creaking from the front suspension area when going over bumps or rough roads.
• 10176781Jun 19, 2020Brakes. Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less. The front brakes stop squealing once they are warmed up.
• 10176788Jun 18, 2020Electrical system. Dealer Message - The Service Bulletin 20-031 Popping/Crackling from the Speakers; Display Blank for 19-20 RDX is now available on the iN Service Information site.
• 10176784Jun 18, 2020Electrical system. Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system. You may also see a Network Loss message.
• 10176271Jun 5, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10175810May 19, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10174975May 2, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10174706Apr 17, 2020Fuel system. "Service bulletin - The malfunction indicator lamp (MIL) comes on with DTC P0460 (fuel level sensor [fuel gauge sending unit] out of range). Under certain conditions, the PCM software may misinterpret normal fuel level sensor inputs as a malfunction and set DTC P0460 (fuel level sensor [fuel gauge sending unit] is out of range)."
• 10174709Apr 16, 2020Suspension. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10173202Mar 30, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10172017Feb 28, 2020Electrical system, Equipment. Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of certain clients' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.
• 10170637Jan 17, 2020Equipment, Seats. Service Bulletin - When the front passenger seat is occupied, and the vehicle is turning, a tick or click is heard. There is too much clearance in the front passenger lower seat frame around the area of the seat weight sensor bracket.
• 10169996Jan 3, 2020Electrical system. Dealer Message - The January episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"
• 10169995Jan 3, 2020Electrical system. Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-062. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you…
• 10169993Jan 2, 2020Electrical system. Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-062. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you…
• 10169958Dec 20, 2019Fuel system. Service Bulletin - The malfunction indicator lamp (MIL) comes on with DTC P0460 (fuel level sensor [fuel gauge sending unit] out of range).
• 10169500Dec 12, 2019Electrical system. Service Bulletin - Vehicles with system software version D.1.2.1 or higher now have the capability to log MOST bus network failures.
• 10168081Nov 12, 2019Brakes. Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less. The front brakes stop squealing when they are warmed up.
• 10167737Nov 8, 2019Electrical system. Owner Notification Letter - On 2019-20 RDX vehicles, the audio/information screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Acura strongly recommends updating your vehicle as soon as possible.
• 10167694Nov 7, 2019Electrical system. Service Bulletin - Vehicles with system software version D.1.2.1 or higher now have the capability to log MOST bus network failures.
• 10166515Oct 8, 2019Body and structure. Tech Line Summary Article - Does your client notice white smudging on the wind deflector? Moisture interacting with the wind deflector is the reason why.
• 10165668Sep 27, 2019Electrical system, Equipment. Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
• 10164477Aug 29, 2019Equipment, Electrical system. Tech Line Summary Article - Are your client's complaining that their stored navigation favorites have been lost and they can't add them again after the recent OTA update? This issue can be easily fixed with a factory data reset of the infotainment unit.
• 10164479Aug 28, 2019Equipment, Electrical system. Dealer Message - Today, August 28, 2019, Acura is announcing a product update for certain 2019-2020 RDX vehicles where the display audio system may not show the correct time. Do an iN VIN status inquiry to determine which units in your inventory are affected.
• 10164474Aug 28, 2019Electrical system. Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
• 10163805Aug 10, 2019Equipment. Service Bulletin - A whistling is heard from the center dash area when the engine is running with the A/C system cycling, or a few seconds after the ignition is turned to OFF.
• 10163439Jul 23, 2019Electrical system. ServiceNews Article - Some clients have decided to follow procedures found on the Internet to hack the audio/infotainment unit and download applications that we don't approve or support. This can cause multiple issues ranging from the audio/infotainment unit rebooting to the backup camera staying on all the time.
• 10163190Jul 19, 2019Equipment, Electrical system. ServiceNews Article - There's a video going around on YouTube and online forums that claims to fix an issue where the audio unit stays on with the ignition turned to OFF. This fix has you run a Hardware Auto Detect from the diagnostic screen. There's just one problem with this fix: if you run it with the audio unit in this failed state, it causes a No Audio Connection or Radio Unavailable message and a loss of sound!
• 10163139Jul 10, 2019Equipment. Service Bulletin - A whistling is heard from the center dash area when the engine is running with the A/C system cycling, or a few seconds after the ignition is turned to OFF.
• 10160875May 21, 2019Equipment, Electrical system. ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network, which can be identified by the unique red and green connectors at each component of the infotainment system.
• 10211608Mar 18, 2016Equipment. Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.

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