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Electrical systemPart report

2020 Audi A4 Allroad Electrical system Problems

Complaints
20about this part
Share
67%of 30 total for the year
Median mileage
—not reported
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 20 complaints about the electrical system of the 2020 Audi A4 Allroad, 67% of the 30 complaints for this model year.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The auto uses the Audi MMI system which controls basic functions such as radio, navigation, etc. The MMI in our car has randomly been crashing, which most importantly shuts down navigation at VERY inopportune times! I have read about this in a number of forums, and have tried various ways of resetting the system, but the problem persists. The forums suggest this is a common issue with this generation MMI.”

NHTSA complaint #11663229, filed 2025-05

“Audi mmi/infotainment reboots repeatedly while driving. It removes my attention from driving and is extremely distracting. Also fails when backing up and back up camera goes black. I have not taken to a dealer as this has been a frequent problem among other 2020 Audi owners.”

NHTSA complaint #11673855, filed 2025-07

“I own a 2020 Audi and have been experiencing a persistent and widespread issue with the MMI (Multi Media Interface) system. While driving, the MMI randomly shuts down and reboots multiple times during a single trip. This happens whether or not I have any devices connected via Bluetooth, USB, or Apple CarPlay. The shutdowns are completely unpredictable and can occur at any time, causing the loss of navigation, audio, backup camera, and parking sensors. Sometimes, I receive warnings about user profiles or that the sensors have stopped working. …”

NHTSA complaint #11668502, filed 2025-06

“Vehicle info system (MMI) unexpectedly and repeatedly reboots, affecting rear backup camera and parking assist radar functions at critical moments in addition to navigation and other vehicle functions. In addition to the safety issue with the rear camera and radar failing unexpectedly, the reboot creates distraction for the driver.”

NHTSA complaint #11670180, filed 2025-06

“2020 A4 Allroad MMI staring to crash/restart randomly during drive every 5-10min and sometimes back to back crashes for 3-4 times. During this time, no call can be made, no navigation, and no backup camera / backup warning/ backup cross traffic alarm. The issue emerged sometime in February or March 2025.”

NHTSA complaint #11663767, filed 2025-05

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20202067%
2018333%
2017413%
2016213%
2015416%
201437%
2013910%

Other parts of the 2020 Audi A4 Allroad

Back-over prevention (rear camera)
12 complaints
Other or unknown
10 complaints
Forward collision avoidance
2 complaints
Engine
1 complaints
Lane departure
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2020 Audi A4 Allroad

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology