2017 Bentley Bentayga Technical Service Bulletins

660 technical service bulletins (TSBs) are on record for the 2017 Bentley Bentayga. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10252818Mar 25, 2024Visibility (wipers, defrost, mirrors), Equipment, Electrical system. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has…
• 10252458Mar 12, 2024Tires, Wheels, Electrical system. TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery. Customer statement: Tyre pressure sensor: low battery warning is evident with the Drivers Information Panel (DIP).
• 10252446Mar 12, 2024Electrical system. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.
• 10252291Mar 8, 2024Equipment, Electrical system. Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing.
• 10252115Mar 4, 2024Equipment, Electrical system, Suspension. DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP). Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.
• 10250237Feb 5, 2024Suspension. Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Customer statement / workshop findings: The right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are leaking oil or showing signs of dry oil stains.
• 10250234Feb 5, 2024Suspension, Electrical system. DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.
• 10249860Jan 8, 2024Equipment, Body and structure. Bentayga - A Post Water Deflector - Surface Contamination. Customer statement / workshop findings: Mottled appearance on A post water deflectors. Surface deposits on A post water deflectors cannot be removed by washing with car shampoo. Technical background: Surface deposits are caused by UV protection additives contained within the A post water deflector migrating to the surface.
• 10248273Dec 18, 2023Electrical system. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts out.
• 10248258Dec 18, 2023Exterior lighting, Electrical system. Diagnosis guidelines relating to Headlamp operation/Daytime running lights (Inner lamp) and/or Turn signal (Outer lamp).
• 10248237Dec 18, 2023Latches, locks and linkages, Electrical system. Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type).
• 10248119Dec 4, 2023Latches, locks and linkages, Electrical system, Body and structure. Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type) Technical background: Ensure the fault is as described within the Customer statement Workshop findings section before continuing.
• 10246426Nov 30, 2023Brakes. Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only).
• 10246358Nov 30, 2023Electrical system. Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the course of action which should be taken the operative should refer to the Bentley Hub referencing the following: Spurious DTC list for TPI 2072055 The document…
• 10246354Nov 15, 2023Electrical system, Engine cooling. New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit…
• 10246259Nov 3, 2023Electrical system. Testing electrical circuits - Diagnosis guidelines - Training videos. Customer statement / workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked.
• 10246258Nov 3, 2023Visibility (wipers, defrost, mirrors), Electrical system. HVAC distribution/operational issues - HVAC Motor defect DTCs logged. Customer statement / workshop findings: - HVAC distribution/operational issues - HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or Intermittent Technical background: Where VIN applicable the operative MUST first conduct Service Campaign EB28 (Bentayga) or EB29 (New Continental GT/GTC).
• 10245102Oct 26, 2023Brakes. Bentayga Front Brake Squeal - 1.5 KHz to 2.0 KHz Customer Statement: -Front brake squeal with a frequency of 1.5 KHz to 2.0 KHz
• 10245099Oct 26, 2023Brakes. Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only) Customer Statement: -Brake noise/squeal from the rear brakes
• 10245098Oct 26, 2023Brakes. Bentayga Rear Brake Noise/Squeal - Repair method depending on the brake noise frequency (iron brakes only) Customer Statement: -Brake noise/squeal from the rear brakes
• 10245096Oct 23, 2023Engine cooling. Engine Coolant Mixture - Restrictions on use of desalinated water Customer Statement: -Engine coolant requires topping up or replacing
• 10245093Oct 13, 2023Brakes, Other or unknown. Brake Noise Identification: Customer Statement: -Noise/squeal complaint from the braking system Technical Background: -The noise/squeal can be reproduced and clearly assigned to the braking system
• 10245092Oct 13, 2023Body and structure, Electrical system. Driver/Passenger door/s creak on close - Bentayga Customer Statement: -Driver and/or Passenger door creak during the (Power close) function
• 10245086Oct 13, 2023Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). Water Ingress onto the front reading light Customer Statement: -Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.
• 10245071Oct 12, 2023Equipment, Electrical system. Shaker Speaker - Diagnostic Checks Customer Statement: -Customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion
• 10245069Oct 12, 2023Electrical system, Equipment. Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing Customer Statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing
• 10245061Oct 12, 2023Suspension. Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s Customer Statement: -Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or -A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage
• 10245055Oct 12, 2023Engine cooling, Electrical system. Engine warning light illuminated within the DIP during acceleration - DTC P029900 evident - W12 TSI only Customer Statement: -Engine warning light and max engine speed 4000 rpm warning evident within the DIP during acceleration - Warning on DIP first appears when accelerating (During boost)
• 10245053Oct 12, 2023Electrical system, Equipment. Fitment of Control Modules from Donor Vehicles For Test Purposes Technical Background: If an issue is suspected for one of the control modules listed below: Onboard supply control unit (J519) Convenience system central control unit (J393) Data bus diagnostics interface (J533) Control unit 1 for Information Electronics (J794) Control unit in dash panel insert (J285) Emergency call module control unit (J949)
• 10245052Oct 12, 2023Wheels. Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)
• 10245051Oct 12, 2023Equipment, Electrical system. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer Statement: Issue suspected with the Infotainment Main unit (5F / J794) - For example: MMI screen image flickers or goes blank No response to selection Audio cuts-out
• 10244967Oct 12, 2023Equipment, Electrical system. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.
• 10244682Oct 11, 2023Equipment, Electrical system. Bentayga - PDC system not working or PDC system false detection Customer Statement: PDC system not working or PDC system false detection Warning evident within the DIP
• 10244676Oct 11, 2023Electrical system, Engine cooling. New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only Customer Statement: -Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) (P052400: Engine Oil Pressure Too Low) and/or (P15AA00: Engine oil pressure - Lower limit not reached stored…
• 10244649Oct 11, 2023Steering, Transmission and drivetrain. Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket…
• 10244645Oct 11, 2023Electrical system, Suspension. Unable to run basic settings within the Adaptive suspension control unit (J775) Customer Statement: -Unable to run Basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work has been conducted on the suspension system which requires the Basic setting (full process + rebound end stops) procedure performing
• 10244644Oct 11, 2023Body and structure, Electrical system, Steering, Suspension. Rumble noise and/or floor pan/steering column vibration Customer Statement: -Floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input
• 10244641Oct 11, 2023Engine cooling, Electrical system. Emission control system lamp illuminated - DTC P044100 evident Customer Statement: -Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within one or both engine control modules
• 10244637Oct 11, 2023Engine cooling. Buzzing noise from engine area Workshop Findings: -Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.
• 10244626Oct 11, 2023Latches, locks and linkages, Equipment. Key blade can be difficult to remove from key fob. Technical Background: -Deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
• 10244623Oct 11, 2023Engine cooling, Electrical system. W12 TSI Camshaft Phaser Position Related DTC Customer Statement: -Customer reporting (Emission Control Warning Indicator) displayed. Engine running rough.
• 10244619Oct 11, 2023Electrical system, Exterior lighting, Visibility (wipers, defrost, mirrors). Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips.
• 10244617Oct 11, 2023Electrical system, Engine cooling. Bentayga - Engine oil pressure warning Customer Statement: -Low oil pressure warning illuminated in the driver instrument panel as shown in Figure 1 and event code P15AA00 is evident in one or both of the Engine Control Modules
• 10245047Oct 10, 2023Wheels. Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions
• 10244605Oct 3, 2023Engine cooling, Suspension, Electrical system. Bentley dynamic ride system warning - DTC P0B2500: Hybrid/EV Battery (A) Voltage low stored (48 volt system) Customer Statement: -(Bentley dynamic ride system: fault) displayed within the Drivers Instrument Panel (DIP)
• 10243664Sep 22, 2023Electrical system. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section
• 10243663Sep 22, 2023Electrical system. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customers will not be aware of any fault codes Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the…
• 10242269Sep 8, 2023Visibility (wipers, defrost, mirrors), Body and structure, Equipment. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin.
• 10241974Aug 24, 2023Electrical system, Engine cooling. Overheat condition-DTC logged for air in the system or DTC P218100-Cooling System Performance with symptom code 8113. Customer statement / workshop findings One or a combination of the following symptoms are evident: - Engine coolant overheat condition - Coolant loss - Diagnostic trouble codes (DTCs) logged within the Engine control module/s relating to Air in the coolant system - Engine overheating issues and/or…
• 10241871Aug 24, 2023Electrical system, Engine cooling. Coolant pump leaking (part number 07P 121 008C) - Low coolant warning - Engine overheating - DTC's evident. Customer statement / workshop findings One or a combination of the following is evident: - Coolant leaking from the mechanical coolant pump - Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump - Low coolant level warning displayed within the DIP Or…

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