2017 Bentley Bentayga Technical Service Bulletins

660 technical service bulletins (TSBs) are on record for the 2017 Bentley Bentayga. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10226819Nov 9, 2022Engine cooling. W12 - Oil leak from engine Technical background: -The breather return line and the oil dipstick tube O- rings can split causing an external oil leak. -This can be diagnosed as the engine sump leaking
• 10226818Nov 9, 2022Engine cooling, Electrical system. Misfiring, W12 TSI - Excessive carbon build up cylinder leakage Customer Statement: -Emission control warning signal displayed, engine misfire Workshop Findings: -Event entries in engine control unit relating to cylinder misfires- excessive carbon build up to leading to cylinder leakage and spark plug foul
• 10226817Nov 9, 2022Engine cooling, Electrical system. W12 Engine Management Light On - Turbocharger speed sensor DTCs stored Customer Statement: -Engine management light is evident within the DIP
• 10226857Nov 7, 2022Electrical system, Engine cooling. Bentayga - Engine oil pressure warning Customer Statement: -Low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules
• 10226850Nov 7, 2022Suspension, Brakes. Creaking noise from the front suspension when maneuvering Technical Background: -The noise present in the sound file is caused by defective lower suspension lever - rear - hydraulic mounts. In order to reproduce the noise this bush must be twisted, therefore the noise can appear in the following circumstances.
• 10226840Nov 7, 2022Brakes. Bentayga - 1.2KHz-1.4KHz brake squeal Customer Statement: -Squeal from the rear of the vehicle at low speed while braking. Technical Background: -While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complain of brake noise from the customer.
• 10226824Nov 7, 2022Electrical system, Engine cooling. Water Leaking from the mechanical water pump- Low coolant level warning displayed - W12 TSI Customer Statement/Workshop Findings: -Coolant leaking from the mechanical coolant pump -Coolant witness mark on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed
• 10226813Nov 7, 2022Fuel system, Engine cooling, Electrical system. Poor Engine Running Complaints (Misfires) Petrol Engines Only Customer Statement: -Poor engine running, reduced power, engine warning lamp illuminated.
• 10226810Nov 7, 2022Engine cooling. All 12MY Engine Oil- Service Info: Engine Oil - Specific oil type and oil consumption reference, Technical Background: -The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty.
• 10226803Nov 7, 2022Wheels. Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern Technical Background: -The issue is mainly evident on vehicles with very low usage This is a result of the tyre compound hardening due to the following: -Tyre age -Tyre pressure not adjusted to specification -Low mileage/vehicle usage -Vehicle storage conditions
• 10226802Nov 7, 2022Electrical system. Telephone Functionality Complaint- Minimum Standards Required For Analysis of Concerns Customer Statement: -The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported.
• 10226801Nov 7, 2022Engine cooling, Electrical system. All Vehicle Variants - Spurious DTC List Customer Statement: -Customers will not be aware of any fault codes -Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle.
• 10226764Nov 7, 2022Engine cooling, Electrical system. New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 Only Customer Statement: -Warning on the Driver Instrument Panel (DIP) - Oil pressure too low -DTCs relating to oil pressure may also be stored within the master ECU -Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in…
• 10226754Nov 7, 2022Electrical system, Exterior lighting. Body/Equipment: Front exterior lighting steamed up/leaks Customer Statement: -The lenses of the headlights/front fog lamps are steamed up/damp from the inside with minor drips
• 10226747Nov 7, 2022Electrical system. 12 Volt - Battery Test Instruction Technical Background: -For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the measure of this section of this TPI.
• 10226853Nov 3, 2022Body and structure, Suspension. Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s Customer Statement: -A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage
• 10226848Nov 3, 2022Suspension. Creaking/squeak noise from the front suspension (upper inner level bushes) Technical Background: -The noise present in the sound file is caused by defective upper inner level bush/bushes. the noise can appear in the following possible scenario -When the vehicle is moved with the steering input over uneven surfaces (for e.g a ramp or speed bump)
• 10226847Nov 3, 2022Suspension. Creaking/squeak noise from the front suspension (upper inner level bushes) Technical Background: -The noise present in the sound file is caused by defective upper inner level bush/bushes. the noise can appear in the following possible scenario -When the vehicle is moved with the steering input over uneven surfaces (for e.g a ramp or speed bump)
• 10226807Nov 3, 2022Electrical system, Exterior lighting. Unintended sounding of the alarm siren - Following activation of the ignition or whilst the vehicle is left standing Customer Statement: -The following DTCs could also be evident within the diagnostic address 0046 and/or 00BB and/or 00BC -B131DF5: alarm system siren supply voltage lower limit value less than -B131D29: sirens/alarm horn for anti-theft warning system range/performance -B131D29: anti-theft alarm…
• 10226755Nov 3, 2022Visibility (wipers, defrost, mirrors), Electrical system, Engine cooling. HVAC Operation Issues/HVAC Motor defect DTCs logged Customer Statement: -HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or sporadic (intermittent)
• 10226961Nov 2, 2022Electrical system, Fuel system, Engine cooling. Bentayga W12 - DTC 310B00 - Low Fuel Pressure Regulation Customer Statement: -Engine stalling when the engine is started from cold (at idle) -Or After a delayed cold start
• 10226862Nov 2, 2022Suspension, Electrical system. Unable to run Basic settings within the Adaptive suspension control unit (J775) Customer Statement: -Unable to run Basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work has been conducted on the suspension system which requires the Basic setting (full process + rebound end stops) procedure performing
• 10226861Nov 2, 2022Steering, Body and structure. Rumble noise and/or floor pan/steering column vibration Customer Statement: -Floor pan or steering column/steering wheel vibration when maneuvering/steering at slow speeds with steering wheel input
• 10226860Nov 2, 2022Equipment, Engine cooling, Electrical system. Bentayga - PDC system not working or PDC system false detection Workshop Findings: -Parking aid sensor range/performance DTCs evident within numerous control units
• 10226859Nov 2, 2022Electrical system, Latches, locks and linkages, Brakes, Engine cooling. EPB Warning light in the DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46 Customer Statement: -Electronic parking brake warning evident within the DIP
• 10226845Nov 2, 2022Brakes. Brake pedal clicking after the vehicle pulls away (following initial engine start) Customer Statement: -Complain of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh/12mph
• 10226842Nov 2, 2022Electrical system, Suspension, Engine cooling. Bentayga - Air Suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 Evident within Address 74 Customer Statement: -Air suspension warning light within the DIP
• 10226815Nov 2, 2022Engine cooling. Buzzing noise from engine area Customer Statement: -Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. -The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.
• 10226811Nov 2, 2022Electrical system, Engine cooling. Emission Control System Lamp Illuminated DTC P044100 Evident Customer Statement: -Emission control system warning lamp illuminated within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within on or both engine control modules
• 10226808Nov 2, 2022Engine cooling, Fuel system. Usage of E10 Fuel Customer Statement: -In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI
• 10226776Nov 2, 2022Suspension, Steering. Running Gear - Noise Identification Customer Statement: -Noise complaint from the suspension and/or steering
• 10226774Nov 2, 2022Wheels. Road Wheel Inspection Procedure: Customer Statement: In the event of a complaint is received regarding road wheel/s condition for example: -scratches -corrosion -damage -blemishes -chipping
• 10226772Nov 2, 2022Visibility (wipers, defrost, mirrors), Electrical system. Night vision camera- Washer Jet Leaking Customer Statement: -Washer fluid dripping/leaking from the night vision camera washer jet
• 10226765Nov 2, 2022Electrical system. My Bentley - Connected Services Technical Background: -Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have ability to raise DISS technical queries if required.
• 10226760Nov 2, 2022Electrical system. Infotainment Main Unit (5F/J794) fault finding/diagnosis procedure Customer Statement: Issue suspected with the Infotainment Main unit (5F/J794) -MMI screen image flickers or goes blank -No Response to selection -Audio cuts-out
• 10226750Nov 2, 2022Electrical system, Engine cooling. Engine Lubricating Oil - Replenishment Customer Statement: -Engine lubricating oil lamp illuminated on drivers instrument panel -Engine Lubricating oil requires "topping up" between services
• 10226749Nov 2, 2022Electrical system. During PDI - Unable to complete the set-up of connected services Customer Statement: -Unable to complete set-up of Connected Services at PDI and/or The SOS LED in roof console is either lit red or flashing red and/or the test call is unable to complete.
• 10224814Oct 26, 2022Electrical system. RSE Table Replacement Instructions Customer Statement: -When replacing an RSE tablet on either side, the screen will initially be locked with a component protection warning displayed.
• 10224812Oct 26, 2022Latches, locks and linkages, Body and structure, Electrical system. Driver/Passenger door/s creak on close - Bentayga Customer Statement: -Driver and/or Passenger door creak during the "Power close" function
• 10224810Oct 26, 2022Electrical system, Engine cooling. Poor Engine Running Complaints (Misfires) Petrol Engines Only Customer Statement: -Poor engine running, reduced power, engine warning lamp illuminated.
• 10224337Oct 17, 2022Engine cooling, Electrical system. Water Leaking from the mechanical water pump- Low coolant level warning displayed Customer Statement: -Coolant leaking from the mechanical coolant pump -Coolant witness mark on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed
• 10224348Oct 6, 2022Equipment, Electrical system. 12 Volt- Battery Condition Checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI.
• 10222140Sep 23, 2022Brakes. Fitment of Rear Brake Caliper Carrier for Complaints Relating to 3.4 KHz rear break squeal Customer Statement: -Rear brake squeal (3.4 KHz) during brake application at low speed.
• 10219147Sep 1, 2022Suspension. Air spring fault finding Customer Statement: -The front and/or rear suspension appears to have dropped Technical Background: -Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty.
• 10218986Aug 9, 2022Engine cooling, Electrical system. W12 Engine management light on - Turbocharger speed sensor DTCs stored Customer Statement: -Engine management light is evident within the DIP Technical Background: -The operative should lease with the customer to clarify the driving conditions in which the issue occurs, see examples below: -Duration the vehicle was driven before the issue was evident -Throttle load (harsh or light acceleration) -What gradient they…
• 10218984Aug 9, 2022Electrical system, Engine cooling. Oil leak from the oil separator/breather connection - Intake manifold whistle - Emission control warning within the DIP Customer statement: -Emission control warning within the DIP Technical Background: -Refer to the Measure section of this TPI -This TPI is applicable to all W12 TSI models including W12 TSI Speed models
• 10218960Aug 9, 2022Electrical system. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: -Customers will not be aware of any fault codes -Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: -The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of…
• 10218959Aug 9, 2022Electrical system, Engine cooling. DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative. Customer statement / workshop findings: -DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC - Misfires logged in one or both engine control units - Engine warning light on - Erratic engine operation Technical background: -Refer to the Measure section of this TPI…
• 10217233Jul 15, 2022Electrical system, Suspension. Bentley dynamic ride system warning displayed- DTC P0B2500: Hybrid/EV Battery A Voltage low stored. Customer statement / workshop findings: Bentley dynamic ride system: fault displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500: Hybrid/EV Battery A Voltage low stored within address 21-Battery Energy Control Module 2 Technical background: Possible internal fault with super capacitor…
• 10217330Jul 11, 2022Electrical system. Bentayga, Mulsanne and New Flying Spur - Rear Entertainment Tablet - Battery Replacement. Customer statement / workshop findings: Message on Bentley Rear Entertainment Tablet - The battery is defective Please contact your Bentley dealer. Technical background: The Bentley Rear Entertainment Tablet incorporates battery voltage protection, under certain conditions this system can prevent the internal battery from…

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