2017 Bentley Bentayga Technical Service Bulletins

660 technical service bulletins (TSBs) are on record for the 2017 Bentley Bentayga. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217244Jul 11, 2022Suspension, Brakes, Steering. Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should…
• 10215454Jun 29, 2022Brakes, Equipment. Front brake squeal - 1.5 KHz to 2.0 KHz. Customer statement / workshop findings: Front brake squeal with a frequency of 1.5 KHz to 2.0 KHz Technical background: Modified front brake Calipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front calipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre…
• 10215435Jun 29, 2022Brakes, Equipment. Bentayga - 1.2KHz - 1.4KHz rear brake squeal. Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer.
• 10215364Jun 16, 2022Equipment, Engine cooling, Electrical system. New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached…
• 10213090May 24, 2022Electrical system. My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. Technical background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also…
• 10213117May 3, 2022Suspension, Brakes, Steering. Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should…
• 10211069Apr 20, 2022Brakes. Front brake squeal - 1.5 KHz to 2.0 KHz. Customer statement / workshop findings Front brake squeal with a frequency of 1.5 KHz to 2.0 KHz Technical background: Modified front brake Callipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query. Referring to Figure 1, the replacement front callipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre…
• 10211151Apr 14, 2022Fuel system, Engine cooling, Electrical system. DTC P263500 with symptom code -10061 - Noise from within the fuel tank. Customer statement - Engine warning light illuminated within the DIP And/or - Drive system fault warning within the DIP (Figure 1) Workshop findings - DTC P263500 - Fuel Pump A Low Flow/Performance evident within diagnostic address 01 and/or 11 - With symptom code 10061 - Noise from within the fuel tank (fuel pump) - Refer to the video on the…
• 10211051Apr 14, 2022Electrical system, Engine cooling. W12 TSI - Engine MIL light illuminated with numerous DTC's within 0001 including - P032700 and/or P033200. Customer statement: - MIL light displayed - Engine not refined when running Workshop findings The two most common DTCs are as follows: - P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) - P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1)…
• 10210071Mar 23, 2022Electrical system. Bentayga - PDC system not working or PDC system false detection. Customer statement / workshop findings: - PDC system not working or PDC system false detection - Warning evident within the DIP Workshop findings: - Parking aid sensor Range/Performance DTCs evident within numerous control units Technical background: Refer to the Measure section of this TPI
• 10209972Mar 23, 2022Brakes. Odour emanating from the front wheel arches/front wheels - Odour is also evident within the cabin. Customer statement / workshop findings: - Undesirable odour emanating from the front wheel arches, the issue occurs after the vehicle has reached normal operating temperature - The odour can also be evident within the cabin Technical background: HINT: The issue described is mainly evident on low mileage/low use…
• 10210066Mar 16, 2022Brakes. Front brake squeal - 1.8 KHz to 1.9 KHz. Customer statement / workshop findings: Front brake squeal with a frequency of 1.8 KHz to 1.9 KHz Technical background: Modified front brake Calipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front calipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre…
• 10210160Mar 9, 2022Fuel system, Electrical system, Engine cooling. Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation. Customer statement / workshop findings: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: -P310B00 with symptom code 2636 - Low Fuel Pressure Regulation Low Fuel Pressure Regulation -P014800 Fuel Deliver Error -P019100 Fuel Rail pressure Sensor A Circuit Range/Performance Misfire DTCs…
• 10210162Mar 2, 2022Brakes. Brake noise identification. Customer statement: Noise complaint from the braking system. Workshop findings: The noise can be reproduced and clearly assigned to the braking system. Service: Note: For correct diagnosis and repair the attached Flowchart must be followed. 1. Check the overall condition of the brakes to determine if the brake noise can be attributed to one of the causes listed in the Technical…
• 10209975Mar 1, 2022Electrical system, Exterior lighting. Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement / workshop findings: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing Workshop findings.
• 10208373Feb 11, 2022Electrical system, Engine cooling. Oil leak from the oil separator/breather connection - Intake manifold whistle - Emission control warning within the DIP.
• 10208367Feb 7, 2022Electrical system, Engine cooling. New Continental GT / GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached…
• 10207654Jan 13, 2022Brakes. Bentayga - 1.2KHz - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer.
• 10206083Dec 21, 2021Electrical system, Equipment. Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed.
• 10206082Dec 21, 2021Body and structure, Equipment. Night vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet.
• 10206175Dec 20, 2021Engine cooling, Electrical system. W12 TSI - Engine MIL light illuminated with numerous DTCs within 0001 including - P032700 and/or P033200. Customer statement - MIL light displayed - Engine not refined when running Workshop findings The two most common DTCs are as follows: - P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) - P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1) Please…
• 10206176Dec 14, 2021Body and structure. Front wing Flying B detached, loose and/or rattling noise from the front wing(s). Customer statement / workshop findings The front wing Flying B is loose/rattling Or The front wing Flying B is detached from the front wing.
• 10205868Dec 14, 2021Equipment, Electrical system. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once…
• 10203812Nov 29, 2021Transmission and drivetrain, Brakes, Steering, Suspension. Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage Workshop findings: Noises: The noises can be assigned to the lower ball joint on the…
• 10203801Nov 29, 2021Suspension, Electrical system. Bentayga - Air suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 - Evident within Address 74. Customer statement / workshop findings: Air suspension warning light within the DIP Workshop findings: One or a combination of the DTCs shown below are evident within address 74 - P089200 - Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit)…
• 10203805Nov 1, 2021Suspension, Brakes, Steering. Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should…
• 10203044Oct 18, 2021Suspension, Body and structure. Customer statement: Creaking/squeak noise from the front suspension. Workshop findings: Defective upper inner lever bush. Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2064779/-. The noise present in the sound file is caused by defective upper inner lever bush/bushes, the noise can appear in the following possible scenario…
• 10202974Oct 18, 2021Electrical system. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 Volt Battery test instruction Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI
• 10203240Oct 4, 2021Seat belts. Seat belt buckle stop button - Missing, Condition: Seat belt buckle stop button missing Technical Background: The seat belt buckle stop button should be evident as shown in Figure 1. Should the seatbelt be as shown in Figure 2 (Buckle stop button missing OR broken/loose) - Refer to the Measure section of this TPI
• 10203221Oct 4, 2021Suspension, Electrical system. Bentayga - DTC C11C613 - Air suspension warning displayed in Driver Instrument Panel. Customer statement / workshop findings: Air suspension system warning displayed in the Driver Instrument Panel (DIP) Workshop findings DTC C11C613 (Symptom Code 3145826) - Valve for rapid filling of air suspension Open circuit stored in the Chassis control unit (Address 74) Technical background: In the event that the afore…
• 10203042Oct 4, 2021Suspension. Vehicle sitting low on one or more corners when static with no relevant DTCs stored. Customer statement / workshop findings - Vehicle sitting low on one or more corners when static - No relevant DTCs are evident Technical background: Refer to the Measure section of this TPI.
• 10202115Sep 15, 2021Body and structure, Electrical system. Bentayga - Rear Window Blinds Do Not Fully Retract. Customer statement / workshop findings: Rear window blind/s do not fully retract (Jammed)
• 10202113Sep 15, 2021Exterior lighting, Electrical system. Customer statement / workshop findings: Headlamp operation issues Technical background: DTCs evident within the left light control unit (Diagnostic address D6) and/or the right light control unit (Diagnostic address D7) There are numerous static and intermittent DTCs which maybe evident within the previously mentioned control units, ensure all steps within the Measure section are strictly adhered to New Flying Spur…
• 10201927Sep 10, 2021Electrical system, Equipment. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: -MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis
• 10201923Sep 10, 2021Visibility (wipers, defrost, mirrors), Body and structure. Windscreen replacement criteria whilst under manufacturers warranty Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty…
• 10201912Sep 10, 2021Body and structure. Interior trim - Creak and rattle - Noise identification Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket…
• 10202126Sep 3, 2021Suspension. Air spring fault finding. Customer statement / workshop findings: The front and/or rear suspension appears to have dropped. Technical background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty.
• 10202116Sep 3, 2021Engine cooling, Electrical system. Emission control system lamp illuminated - DTC P044100 evident. Customer statement / workshop findings: Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within one or both engine control modules.
• 10202110Sep 3, 2021Engine cooling, Body and structure. Buzzing noise from engine area. Customer statement / workshop findings Workshop findings: Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances. Technical background: A buzzing noise can be generated by the oil pump when the engine is running at idle. Measure: Test a comparable…
• 10202057Sep 3, 2021Engine cooling, Electrical system. Engine Lubricating Oil - Replenishment. Customer statement / workshop findings Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from…
• 10201949Sep 3, 2021Brakes. Brake noise identification. Customer statement / workshop findings: Noise complaint from the braking system. Workshop findings: The noise can be reproduced and clearly assigned to the braking system. Technical background Brake noises can be attributed to many causes. Eight of the most common causes are: - Brake discs or pads are close to their wear limit. - New brake pads and/or discs have not been properly bedded…
• 10201932Sep 3, 2021Electrical system, Equipment. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the…
• 10201911Sep 3, 2021Electrical system. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 Volt Battery test instruction Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI
• 10201890Sep 3, 2021Equipment, Exterior lighting. Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. or 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical background 1.
• 10201887Sep 3, 2021Engine cooling. Ticking noise from engine bay. Customer statement / workshop findings: Ticking noise emanating from rear of Bank 1 cylinder head Technical background: Noise from failed vacuum pump. Measure: A specific vacuum pump failure is known to create a ticking noise. This ticking noise, on initial inspection, is easily misinterpreted as a fault in the valve train or fuel injector, when in reality it is more likely to be…
• 10201885Sep 3, 2021Electrical system, Engine cooling. Misfiring, W12 TSI - Excessive carbon build up cylinder leakage. Customer statement / workshop findings: Customer statement: Emission control warning signal displayed, engine misfire Workshop findings: Event entries in engine control unit relating to cylinder misfires excessive carbon build up to leading to cylinder leakage and spark plug foul. Technical background: Deviations in the country-specific fuel…
• 10201883Sep 3, 2021Electrical system. Speaker Replacement - Diagnostic checks. Customer statement / workshop findings: Audio output from speakers is distorted Technical background: There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit. Production change: All speakers are subjected to a dynamic…
• 10201873Sep 3, 2021Wheels. Customer statement / workshop findings: Unable to remove Accessory valve caps, Figure 1 shows an example of the caps. Technical background: We have observed instances where the caps have been difficult to remove once fitted, the issue is caused by corrosion.
• 10201872Sep 3, 2021Engine cooling. Service info: Engine oil Specific oil type and oil consumption reference. Customer statement / workshop findings: Engine oil level requires top up between services Technical background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty.
• 10201869Sep 3, 2021Brakes. Brake pedal clicking after the vehicle pulls away (following initial engine start). Customer statement / workshop findings: Complaint of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh/12mph Technical background: Refer to the video on the Bentley Hub referencing TPI 2064404/- The noise is the ABS control unit performing a self-test…

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