2017 Bentley Bentayga Technical Service Bulletins

660 technical service bulletins (TSBs) are on record for the 2017 Bentley Bentayga. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10201855Sep 3, 2021Electrical system, Visibility (wipers, defrost, mirrors). HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement / workshop findings: HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic (Intermittent) The Event memory entries (DTCs) shown within the Header data of this TPI are included as examples Technical background: The HVAC motors can become defective causing HVAC…
• 10201853Sep 3, 2021Electrical system, Engine cooling. W12 TSI Camshaft Phaser Position Related DTC. Customer statement / workshop findings: Customer reporting Emission Control Warning Indicator displayed. Engine running rough.
• 10201851Sep 3, 2021Engine cooling, Electrical system. Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: Poor engine running, reduced power, engine warning lamp illuminated. Technical background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfire. Measure: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are…
• 10201823Sep 3, 2021Brakes. Rear brake squeal (5 KHz) Non CSiC brakes only. Customer statement / workshop findings At low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz).
• 10201809Sep 3, 2021Steering, Suspension. Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
• 10201075Aug 30, 2021Engine cooling, Electrical system. W12 Engine management light on - Turbocharger speed sensor DTCs stored. Customer statement / workshop findings - The engine management light is on. Workshop findings: The customer statement can be reproduced. Either of the following DTCs are stored in address 01 Engine Control Module 1 or address 11 Engine Control Module 2
• 10201076Aug 3, 2021Fuel system, Engine cooling, Electrical system. Bentayga W12 - DTC 310B00 - Low fuel pressure regulation. Customer statement / workshop findings: Engine stalling when the engine is started from cold (at idle) Or after a delayed cold start. These issues can trigger DTC 310B00: Low Fuel Pressure regulation, Fuel pressure outside specification The following symbol can also be displayed on the Driver Instrument Panel (DIP) in conjunction with an error message…
• 10200045Jul 23, 2021Brakes. Bentayga - 1.2 - 1.4KHz rear brake squeal Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer
• 10200051Jul 15, 2021Brakes. Front brake squeal - 1.8 KHz to 1.9 KHzCustomer statement / workshop findings Front brake squeal with a frequency of 1.8 KHz to 1.9 KHz Technical background Modified front brake Callipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front callipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre…
• 10200046Jul 15, 2021Electrical system, Suspension. Bentayga - Air suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 - Evident within Address 74. Customer statement: Air suspension warning light within the DIP Workshop findings: One or a combination of the DTCs shown below are evident within address 74 - P089200 - Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit) - C103B13 - 3145909…
• 10200041Jul 15, 2021Body and structure, Latches, locks and linkages. Customer statement / workshop findings Driver or Passenger door creak during the Close function Technical background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom
• 10200056Jul 1, 2021Fuel system. Fuel tank internal fuel pump replacement - W12 TSI. Customer statement / workshop findings: Prior to replacing the fuel delivery module or fuel pump control units please refer to the information within this TPI This TPI is applicable for W12 Bentayga TSI engine variants only Technical background: The twin fuel pumps which are part of the fuel delivery module (located on the right hand side of the fuel tank as…
• 10200048Jul 1, 2021Steering, Suspension. Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: Creaking noise from the front suspension when manoeuvring Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2048616/- TIP: When listening to the sound file the noise can be heard from between 0 and 3 seconds The noise present in the…
• 10200047Jul 1, 2021Electrical system, Suspension. Bentayga - DTC C103129 - Air suspension warning displayed in Driver Instrument Panel. Customer statement / workshop findings: Air suspension system warning displayed in the Driver Instrument Panel (DIP) Technical background: Diagnostic Trouble Code (DTC) C103129 Level control pressure sensor Implausible signal symptom (DTC) stored in the Chassis control unit (Address 74). The onward procedure will check, and if…
• 10200044Jul 1, 2021Brakes. Bentayga - 1.2 - 1.4KHz rear brake squeal Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer
• 10200040Jul 1, 2021Body and structure, Latches, locks and linkages. Driver/Passenger door latch creak on close. Customer statement / workshop findings Driver or Passenger door creak during the Close function Technical background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom
• 10198723Jun 17, 2021Electrical system. Removal of the Google Earth service, Customer statement / workshop findings: The Google Earth function is no longer available. Technical background: The Google Earth feature has been removed by Google, the function is no longer available.
• 10198717Jun 17, 2021Electrical system. Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: Refer to the Technical background section before considering the fitment of control modules from donor vehicles for test purposes Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393)…
• 10198709Jun 17, 2021Wheels. Tyre tread/sidewall crack(s). Customer statement / workshop findings: Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern). The issue is mainly evident on vehicles with very low usage This is a result of the tyre compound hardening due to the following: - Tyre age - Tyre pressure not adjusted to specification - Low mileage/vehicle usage…
• 10195034May 24, 2021Body and structure. Creaking noise from the rear seats (5 and 7 seat variants only). Customer statement / workshop findings: Noise/Creak from the rear seat/s at speeds up to 70 mph And/or Creaking from rear seat/s between 0-20 mph during gentle acceleration and braking Technical background: This TPI applies to all 5 and 7 seat variants This TPI does not apply to 4 seat variants Noises and creaks originating from the rear seat/s as a…
• 10195032May 24, 2021Brakes. Rear brake squeal (5 KHz) Non CSiC brakes only. Customer statement / workshop findings At low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz).
• 10195025May 24, 2021Electrical system. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis
• 10195053May 12, 2021Engine cooling. Vehicle vibration / humming at idle - Active engine mount leak - Active engine mount replacement. Customer statement / workshop findings: Vehicle vibration / humming noise at idle. Technical background: Right hand Active Engine Mount (AEM) failed, oil may also be leaking from the AEM (Figure 1). This failure mode is only seen on W12 engine installations and is only apparent at idle.
• 10195035May 12, 2021Engine cooling. Static DTCs C113107 and or C113207 evident within Diagnostic address 00BA. Customer statement / workshop findings The following Static DTCs are evident following the fitment of replacement Active engine mounts and/or the Active Engine mount control unit (00BA) with the part number 4M0907145E with SW 0132 (often as result of TPI 2060418/-) C113107: Actuator 1 for assembly mounting mechanical malfunction Symptom Code…
• 10195026May 12, 2021Electrical system. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants.
• 10191799Apr 29, 2021Brakes. Front brake squeal - 1.8 KHz to 1.9 KHz Customer statement / workshop findings: Front brake squeal with a frequency of 1.8 KHz to 1.9 KHz Technical background: Modified front brake Calipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front callipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre…
• 10191797Apr 29, 2021Brakes. Bentayga - 1.2 - 1.4KHz rear brake squeal Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer
• 10191678Apr 16, 2021Wheels. Road wheel inspection procedure: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions. Technical background: Do not consider submitting a warranty claim for a road wheel manufacturing defect without first referencing and understanding the contents of this document.
• 10191680Apr 9, 2021Electrical system. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants.
• 10190089Mar 24, 2021Body and structure, Equipment. Water leak/wind noise diagnosis. Customer statement / workshop findings: Water leak/wind noise evident Technical background: The instructions within the Measure section should be followed to assist in the diagnosis of water leaks or wind noise
• 10190113Mar 11, 2021Electrical system, Forward collision avoidance, Equipment. MMI Sub Menu Software Revision - Bentayga (SC 21/05) Technical background: Safeguard sub menu Warning option is incorrectly shown within the MMI screen. Remedy: Software update available for the Airbag control module Address 15, once conducted the Safeguard menu/s will not be evident within the MMI
• 10190095Mar 10, 2021Engine cooling, Equipment, Electrical system. DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative. Customer statement / workshop findings: - DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC - Misfires logged in one or both engine control units - Engine warning light on - Erratic engine operation Technical background: Refer to the Measure section of this TPI
• 10190092Mar 10, 2021Equipment, Electrical system, Fuel system. Bentayga - Fuel Gauge - Guided Fault Finding DTCs B103E1B and/or B10581B evident within address 0046. Customer statement: Fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank. And/or Workshop findings: The following DTCs could be evident within diagnostic address 0046 – Comfort System Central Control Module - B103E1B: Fuel level…
• 10190093Mar 8, 2021Body and structure, Equipment, Electrical system. Water ingress onto the front reading light. Customer statement / workshop findings: Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical background: A water drop can get onto the guide rail instead of the water flow area of the guide rail. The water runs forwards to the guide tube of the operating cable and from there onto the electric…
• 10190090Mar 4, 2021Equipment, Electrical system, Body and structure. Bentayga deployable sill step malfunction. Customer statement / workshop findings: Deployable sill step accessory malfunctions. Technical background: This TPI is specifically written to record key information, reach a logical diagnosis and ultimately a problem resolution when presented with a deployable sill step malfunction. Please report via DISS all findings during your investigation and rectification process.
• 10188143Feb 22, 2021Equipment, Body and structure. Bentayga front door trim - Alignment pin. Customer statement / workshop findings: The alignment pin used to locate the front door trim panel is broken (Figure 1).
• 10188142Feb 15, 2021Electrical system, Suspension, Transmission and drivetrain. Bentayga - Air suspension warning light within the DIP - DTC P089200 Symptom Code 3145792 - Evident within Address 74. Customer statement: Air suspension warning light within the DIP Workshop findings: P089200 Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit) Technical background: Refer to the Measure section of this TPI.
• 10188289Feb 3, 2021Equipment, Fuel system, Electrical system. Bentayga - Control Unit for Fuel Pump (SC 20/05). Technical background: Fuel pump control unit 4M0 906 093K has been superseded by fuel pump control unit 4M0 906 093N, however, this change is not currently applicable to Bentley. A small quantity of N level control units were mistakenly issued as spare parts and have subsequently been fitted to Customer vehicles.
• 10188253Feb 3, 2021Engine cooling, Fuel system, Equipment. Fuel tank internal fuel pump replacement - W12 TSI. Customer statement / workshop findings: Prior to replacing the fuel delivery module or fuel pump control units please refer to the information within this TPI. This TPI is applicable for W12 Bentayga TSI engine variants only. Technical background: The twin fuel pumps which are part of the fuel delivery module (located on the right hand side of the fuel tank as…
• 10186633Jan 20, 2021Electrical system. Unable to stream Infotainment media to the rear seat entertainment system. Customer statement / workshop findings Unable to stream media to the rear seat entertainment system from the Infotainment system Technical background The ability to steam CD/DVD and TV to the rear seat entertainment system from the Infotainment system is no longer available from 19 Model Year onwards.
• 10186632Jan 19, 2021Electrical system. Unable to stream Infotainment media to the rear seat entertainment system. Customer statement / workshop findings: Unable to stream media to the rear seat entertainment system from the Infotainment system Technical background: The ability to steam CD/DVD and TV to the rear seat entertainment system from the Infotainment system is no longer available from 19 Model Year onwards.
• 10186631Jan 14, 2021Brakes. Bentayga - 1.2 - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer
• 10186532Jan 7, 2021Electrical system. DTC B2000F2: Faulty control module (Symptom code 4102) and/or Night vision warning light evident within the (DIP). Customer statement Night vision warning lamp (Figure 1) is evident with the Drivers Information Panel (DIP).
• 10185350Dec 9, 2020Tires, Electrical system. TPMS - Warning within the Drivers Information Panel (DIP). Customer statement / workshop findings Yellow Tyre Pressure Monitoring System (TPMS) warning light is evident with the Drivers Information Panel (DIP) The warning is evident when the tyre size has been changed within the MMI For example: After changing the tyres from winter to summer variants or vice versa Technical background If the tyre size type in the…
• 10185347Dec 9, 2020Latches, locks and linkages, Body and structure, Electrical system. Driver/Passenger door power latch creak on close. Customer statement / workshop findings: Driver or Passenger door creak during the power latch Close function Technical background: Refer to the Measure section of this TPI Measure: Ensure the fault is as described within the Customer statement, refer to the video on the Bentley Hub referencing TPI 2052394/-
• 10185330Dec 2, 2020Steering, Equipment. During PDI - Steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection ( PDI) Vehicle is pulling to the left or right Or Steering wheel vibration Or General vehicle geometry concerns.
• 10183621Nov 17, 2020Equipment, Brakes. Bentayga - 1.2 - 1.4KHz rear brake squeal. Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer.
• 10183475Nov 11, 2020Equipment, Electrical system. All Models - 12 Volt Battery condition checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI.
• 10183620Nov 9, 2020Equipment, Brakes. Bentayga - 1.2 - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer.
• 10183483Nov 2, 2020Electrical system, Equipment. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.

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