2011 BMW 128I US Technical Service Bulletins

96 technical service bulletins (TSBs) are on record for the 2011 BMW 128I US. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
• 10194296Apr 1, 2021Steering, Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10181214Sep 1, 2020Engine cooling. Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.
• 10175267Apr 1, 2020Transmission and drivetrain, Electrical system. Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
• 10160287Apr 1, 2019Air bags. TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10160244Apr 1, 2019Air bags. TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10149557Oct 1, 2018Air bags, Electrical system. For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata driver?s side airbag module in a listed vehicle.
• 10145306Jun 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10143564May 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10154816Feb 1, 2018Air bags. In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
• 10135011Feb 1, 2018Engine. ENGINE CAMSHAFT (VANOS) ADJUSTMENT UNITS: BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine
• 10142945Jan 1, 2018Equipment. Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
• 10215024Jun 1, 2017Engine cooling. The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
• 10146719Jun 1, 2017Equipment. ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD…
• 10136745May 1, 2017Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information
• 10146660Apr 1, 2017Electrical system. The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date.
• 10146659Apr 1, 2017Electrical system. SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ?…
• 10146658Apr 1, 2017Equipment. "?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for…
• 10146966Nov 1, 2016Equipment, Electrical system. "USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with…
• 10146779Nov 1, 2016Electrical system. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10146998Aug 1, 2016Electrical system, Equipment. FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES. When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module (FRM) could fail. There is a compatibility issue with certain combinations of vehicle software (Plant Integration ILevel) and the Footwell Module hardware installed in the vehicle.
• 10151335May 1, 2016Equipment. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues…
• 10151300May 1, 2016Equipment, Engine. N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service Information bulletin and attachment supersedes SI B11 06 16 dated April 2016..
• 10151247Apr 1, 2016Engine cooling. N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal…
• 10151170Mar 1, 2016Fuel system, Engine. N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel…
• 10151119Feb 1, 2016Electrical system, Equipment. SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call…
• 10151115Feb 1, 2016Equipment, Electrical system. SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151079Feb 1, 2016Fuel system, Equipment. SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual…
• 10151068Feb 1, 2016Engine, Equipment, Electrical system, Steering. This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10147858Dec 1, 2015Equipment. New programming feature: Exclusion of Infotainment Control Units from Programming. Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming.
• 10147758Oct 1, 2015Equipment. This Service Information bulletin supersedes SI B07 03 14 dated May 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10147724Jun 1, 2015Equipment. iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.
• 10147136May 1, 2015Tires, Wheels. Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc.
• 10147123May 1, 2015Electrical system. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10152314Apr 1, 2015Electrical system. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
• 10147090Feb 1, 2015Equipment, Body and structure. SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion
• 10147067Feb 1, 2015Electrical system. This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause.
• 10147624Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10147623Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts…
• 10147595Jan 1, 2015Electrical system, Engine. SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles.
• 10148194Dec 1, 2014Electrical system, Equipment. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z…
• 10149382Oct 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149361Oct 1, 2014Transmission and drivetrain. DCT Transmission: Oil Leakage Diagnosis. INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014…
• 10149349Oct 1, 2014Fuel system. N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel…
• 10149287Oct 1, 2014Engine. SI B12 14 12 October 2014 Engine Electrical Systems Technical Service This Service Information bulletin supersedes SI B12 14 12 dated February 2014. designates changes to this revision SUBJECT N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine loses power; and the Service Engine Soon lamp is…
• 10149279Oct 1, 2014Equipment. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10149277Oct 1, 2014Equipment, Engine. Engine Camshaft (VANOS) Adjustment Units: Limited Warranty Extension to 10 Years Without Mileage Limitation. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine to: 10 years without mileage limitation, as determined by the vehicle's original in-service date.
• 10148220Aug 1, 2014Suspension, Equipment. Creaking or Groaning Noise During Compression and/or Rebound of Front Axle. A grating or groaning noise is heard when the front axle compresses and/or rebounds. This may be heard particularly over speed bump-type surfaces. The noise normally occurs at lower outside temperatures. The noise may be less prevalent when the vehicle has been driven up to the operating temperature.
• 10148135Jul 1, 2014Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10148127Jul 1, 2014Equipment. SI B64 10 10 Heating and Air Conditioning July 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged.

← All problems reported for the 2011 BMW 128I US