2021 BMW 228I Technical Service Bulletins

99 technical service bulletins (TSBs) are on record for the 2021 BMW 228I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11032730May 5, 2026Engine. The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.
• 10249435Jan 19, 2024Body and structure. Customer complains of a musty odor or damp front footwell carpet.
• 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
• 10249018Jan 8, 2024Steering. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
• 10249032Jan 5, 2024Electrical system, Equipment. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 – “HU-H: Reset” will be stored in the HU-H3.
• 10245376Nov 16, 2023Steering. The steering wheel heating takes a long time to achieve the desired temperature.
• 10245365Nov 13, 2023Engine cooling. Pressure control valve (pcv) extended ltd wty 15 years/150,000 miles
• 10245372Nov 8, 2023Body and structure. The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
• 10242874Sep 11, 2023Equipment. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive…
• 10242694Aug 1, 2023Seats. ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
• 10239611Jun 1, 2023Electrical system, Exterior lighting. Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
• 10239601Jun 1, 2023Equipment. BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
• 10239599Jun 1, 2023Electrical system. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
• 10238086May 1, 2023Exterior lighting. Upon parking and exiting the vehicle, the parking lights remain active.
• 10238081May 1, 2023Body and structure. Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
• 10238078May 1, 2023Visibility (wipers, defrost, mirrors). Sudden failure of the power window(s).
• 10236236Apr 1, 2023Electrical system. Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
• 10235206Mar 1, 2023Equipment, Lane departure. Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
• 10235205Mar 1, 2023Equipment, Electrical system. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration.
• 10235203Mar 1, 2023Equipment. Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
• 10235196Mar 1, 2023Electrical system. The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
• 10235185Mar 1, 2023Body and structure. While driving on rough roads, a cracking sound is heard coming from the headliner area.
• 10233165Feb 1, 2023Exterior lighting. The trunklid-mounted inner taillamp turn indicators (arrows) do not function.
• 10230740Dec 1, 2022Equipment. Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
• 10230729Dec 1, 2022Latches, locks and linkages. Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
• 10230728Dec 1, 2022Body and structure. While driving on rough roads, a cracking sound is heard coming from the headliner area.
• 10228430Nov 1, 2022Body and structure. While driving on rough roads, a cracking sound is heard coming from the headliner area.
• 10228428Nov 1, 2022Engine cooling. During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.
• 10228427Nov 1, 2022Engine cooling. During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
• 10227928Nov 1, 2022Equipment. The Sirius(r) Satellite Radio is inoperative.
• 10227575Oct 1, 2022Equipment. The customer complains that the radio stations change by themselves.
• 10227572Oct 1, 2022Other or unknown. Service Action: Retrofit Satellite Radio. The Sirius(r) Satellite Radio is inoperative.
• 10227558Oct 1, 2022Visibility (wipers, defrost, mirrors). After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
• 10225128Sep 1, 2022Other or unknown. Due to a production error, the telematics control units were delivered without an IMS configuration.
• 10225126Sep 1, 2022Equipment. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10225118Sep 1, 2022Electrical system. After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle.
• 10224210Aug 1, 2022Equipment. The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
• 10224202Aug 1, 2022Exterior lighting. Water in the right tail lamp (aka taillight).
• 10218384Jun 1, 2022Equipment, Electrical system. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
• 10218374Jun 1, 2022Visibility (wipers, defrost, mirrors). The sunroof and/or panoramic sunroof jams sporadically.
• 10215753May 1, 2022Tires, Equipment, Exterior lighting. The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.
• 10215750May 1, 2022Electrical system, Engine cooling. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the…
• 10214990May 1, 2022Electrical system. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with…
• 10214989May 1, 2022Engine cooling. Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
• 10212790Apr 1, 2022Exterior lighting, Wheels. The customer finds an indication in the myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
• 10211855Mar 1, 2022Brakes, Wheels, Tires. After replacing tires and successfully programming the Tire Pressure Monitoring System (TPMS) using the RDC tool to transfer the QR code information on the sidewall, the "back-end" support systems need time to update the new tire information.
• 10211810Mar 1, 2022Electrical system, Tires, Equipment. The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
• 10214254Feb 1, 2022Back-over prevention (rear camera). In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10212525Feb 1, 2022Equipment. Customer complains of musty odor or damp front footwell carpet.
• 10206693Dec 1, 2021Equipment, Electrical system. While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).

← All problems reported for the 2021 BMW 228I