2014 BMW 320I Technical Service Bulletins

486 technical service bulletins (TSBs) are on record for the 2014 BMW 320I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146795Dec 1, 2016Electrical system. CENTRAL INFORMATION DISPLAY INTERMITTENTLY FLASHES OFF/ON This Service Information bulletin replaces SI B65 23 14 dated December 2014. Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Head unit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher
• 10146794Dec 1, 2016Equipment. SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
• 10146793Dec 1, 2016Exterior lighting, Electrical system. TURN SIGNAL - INTERMITTENTLY FLASHES AT FASTER RATE. Turn signal, intermittently, flashes at faster rate or not at all. Software error in FEM (Front Electronics Module)
• 10146966Nov 1, 2016Equipment, Electrical system. "USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with…
• 10146964Nov 1, 2016Equipment. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require…
• 10146962Nov 1, 2016Exterior lighting. "HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation.
• 10146956Nov 1, 2016Body and structure. WATER DRIPPING INTO LUGGAGE COMPARTMENT FROM OPEN TRUNK LID. Water drips into luggage compartment when the trunk lid is lifted (also see attached video below). www.tinyurl.com/F30trunk trunk lid making sure it flows over the taillight. Open the trunk lid within one minute of pouring water over taillight. Water trapped between the tail light module and the body of the vehicle.
• 10146786Nov 1, 2016Transmission and drivetrain, Engine cooling. 8HP: TRANSMISSION FLUID LOSS FROM COOLER LINES CONNECTIONS. There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged O-rings due to unfavorable cooling line connection tolerances
• 10146781Nov 1, 2016Engine cooling. VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE. Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10146779Nov 1, 2016Electrical system. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10146903Oct 1, 2016Equipment. "NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
• 10146902Oct 1, 2016Electrical system, Equipment. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored.
• 10146892Oct 1, 2016Brakes. CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated.
• 10146878Oct 1, 2016Engine cooling. VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE. Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10146849Sep 1, 2016Equipment. "SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL. Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
• 10146848Sep 1, 2016Electrical system. SOS MALFUNCTION DISPLAYED. An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2…
• 10146844Sep 1, 2016Equipment. "HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10146830Sep 1, 2016Body and structure. CREAKING NOISES FROM DOOR TRIM PANEL. Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.
• 10146829Sep 1, 2016Fuel system. HOOD GAS-FILLED SHOCK ABSORBER MOUNT IS BROKEN. Hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. Gas filled shock absorber mounting point has broken free from the body.
• 10147042Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
• 10147041Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
• 10147039Aug 1, 2016Electrical system. INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran…
• 10147035Aug 1, 2016Equipment. "HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10147029Aug 1, 2016Equipment. "ACSM AND ICM WARNING LAMPS ILLUMINATED This Service Information bulletin supersedes SI B61 15 13 dated October 2013. Various warning lamps and check control messages relating to the ACSM and ICM systems are illuminated. Many ""No Message"" faults are stored for various control modules. The ACSM and ICM modules may also not be responding to a vehicle test in ISTA. Ground point Z10*10B is loose."
• 10147022Aug 1, 2016Body and structure. TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
• 10147021Aug 1, 2016Body and structure, Equipment. INTERMITTENT DISTORTION IN AUDIO SYSTEM, DRIVER'S SIDE. Distortion in audio system from subwoofer on driver's side. Rodent ingress into subwoofer enclosure.
• 10147017Aug 1, 2016Engine, Equipment. "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light.
• 10147015Aug 1, 2016Brakes. "DSC ""WHEEL SPEED SENSOR"" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC. 1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel…
• 10146989Aug 1, 2016Equipment, Electrical system. "N20 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Recall or Service Action. There is no immediate repair required unless the BMW vehicle is…
• 10147553Jul 1, 2016Exterior lighting. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE. Halogen headlights may be misaligned (aimed too low or high).
• 10147552Jul 1, 2016Exterior lighting. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE. Halogen headlights may be misaligned (aimed too low or high).
• 10147548Jul 1, 2016Electrical system. "KLE CHARGING FAULT 21E6E9. During the ISTA short test diagnosis, fault code 21E6E9 - ""Charging interruption"" is found stored in the KLE (Convenience Charging Electronics) module. There is no customer complaint related to charging system, or a warning check control message display. CAUSE An Erroneous fault 21E6E9 stored in the KLE after completion of AC charging session."
• 10147535Jul 1, 2016Fuel system. Rattle Or Buzzing Noise At 1500 To 2200 Rpm. When accelerating, particularly when driving off on a slope, there is a buzzing, rattling noise coming from the driver's side underbody, near the footwell area. The quick-release coupling for the fuel line is contacting the fuel line protective plate.
• 10147531Jul 1, 2016Engine cooling. N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored. The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
• 10142938Jul 1, 2016Exterior lighting. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE: Halogen headlights may be misaligned (aimed too low or high).
• 10151377Jun 1, 2016Engine, Engine cooling. "CCM - ""COOLANT LEVEL LOW"". Sporadically, while driving in ePower mode, a ""Coolant Low"" Check Control Message appears, even though coolant is at the specified level. FEM (Front Electronic Module) Control unit software error"
• 10151376Jun 1, 2016Electrical system. Center Information Display Switching off. INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective…
• 10151375Jun 1, 2016Equipment. HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
• 10151369Jun 1, 2016Equipment, Wheels, Lane departure, Steering, Fuel system, Forward collision…. Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016.
• 10151359Jun 1, 2016Electrical system, Body and structure. Thumping noises from the front section of the vehicle. Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)
• 10151353Jun 1, 2016Engine, Engine cooling. Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area.
• 10151335May 1, 2016Equipment. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues…
• 10151333May 1, 2016Vehicle speed control, Forward collision avoidance, Equipment. """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting…
• 10151315May 1, 2016Visibility (wipers, defrost, mirrors). Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
• 10151309May 1, 2016Transmission and drivetrain. F30 PHEVs- Delayed Driving Readiness Status. Immediately after an engine start (start/stop button press), the gear selector is operated, but no drive position (D or R) can be engaged (transmission stays in P). The customer must operate the gear selector again to engage a desired drive position. Unfavorable software application Vehicle requires approximately 1 second after the start/stop button is pressed to…
• 10151308May 1, 2016Transmission and drivetrain. "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position plausibility: Driver's choice N/P from D/R not executed CF1701 - Gear selector switch interface, communication failure CF17A1 - Message missing: receiver EGS (A-CAN)…
• 10151274Apr 1, 2016Electrical system. SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display).
• 10151272Apr 1, 2016Lane departure. Erroneous Lane Change Warning. While driving, the Lane Change Warning (Blind Spot Detection) is illuminated erroneously on either outside mirror (orange triangle) when no other vehicles are around. CAUSE F30 - Install the correct sensor frame F34 - Program the vehicle using ISTA/P 3.58.0 or higher.
• 10151269Apr 1, 2016Electrical system. Instrument Cluster Resets during Active Navigation. The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit
• 10151268Apr 1, 2016Visibility (wipers, defrost, mirrors). "The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full. The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor…

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