2018 BMW 320I Technical Service Bulletins

94 technical service bulletins (TSBs) are on record for the 2018 BMW 320I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10174320Apr 1, 2020Equipment, Electrical system. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both…
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174015Apr 1, 2020Brakes, Air bags. TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
• 10174009Apr 1, 2020Back-over prevention (rear camera), Wheels, Brakes, Transmission and drivetrain. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.
• 10174005Apr 1, 2020Engine cooling. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10172490Feb 1, 2020Engine cooling. Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016. The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits.
• 10172487Feb 1, 2020Engine cooling. ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the…
• 10171504Jan 1, 2020Electrical system, Equipment. SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are…
• 10171414Jan 1, 2020Air bags. SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
• 10170572Dec 1, 2019Electrical system. ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
• 10145340Jul 1, 2018Steering. STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel buttons
• 10145339Jul 1, 2018Electrical system. AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.
• 10145321Jul 1, 2018Equipment. PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
• 10145320Jul 1, 2018Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
• 10145283Jul 1, 2018Engine cooling, Engine. BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
• 10145316Jun 1, 2018Equipment. COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
• 10145306Jun 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10145298Jun 1, 2018Seats. MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
• 10143570May 1, 2018Electrical system. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10143569May 1, 2018Electrical system, Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
• 10143568May 1, 2018Equipment, Engine cooling. Voluntary emissions recall campaign 18e-a02: replace under hood emissions label
• 10143565May 1, 2018Equipment. NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or
• 10143564May 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10138411Apr 1, 2018Equipment. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10138410Apr 1, 2018Equipment. IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
• 10138404Apr 1, 2018Electrical system, Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10138402Apr 1, 2018Electrical system. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
• 10136357Mar 1, 2018Equipment. HVAC BLOWER NOT WORKING: HVAC blower is not working.
• 10136355Mar 1, 2018Exterior lighting. HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
• 10136347Mar 1, 2018Electrical system. HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
• 10136344Mar 1, 2018Latches, locks and linkages. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10136000Mar 1, 2018Equipment. CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
• 10135998Mar 1, 2018Equipment. BLUETOOTH AND USB AUDIO PLAYBACK FUNCTIONS MISSING - IPHONE: Playlists, song titles, etc. from iPhone do not display on Head Unit Basic 2.
• 10135996Mar 1, 2018Equipment. DELIVERY STOP: REPLACE UNDERHOOD EMISSIONS LABEL: A Delivery Stop has been issued (effective March 2, 2018) on Model Year 2018 BMW 3 Series vehicles that have been produced from November 14, 2017 Ð February 11, 2018. The affected vehicles were equipped with an incorrect emissions label which must be replaced.
• 10135995Mar 1, 2018Equipment. CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
• 10135992Mar 1, 2018Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10136305Feb 1, 2018Steering. CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.
• 10142945Jan 1, 2018Equipment. Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
• 10142941Jan 1, 2018Equipment. Nbt-evo (next generation navigation professional) head unit cannot be swapped between vehicles for testing. õcomponent protection activeõ
• 10142940Jan 1, 2018Equipment. NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
• 10142936Jan 1, 2018Electrical system. KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Ð ÒCharging electronics: Charging mode interruptedÓ is found stored in the KLE (Convenience Charging Electronics) module.
• 10142933Jan 1, 2018Body and structure. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10136739Nov 1, 2017Equipment. ENTRY EVO HEAD UNIT WILL NOT PLAY MP3 FORMATTED CD's: Data CDÕs (encoded as MP3Õs) can NOT be played.
• 10136745May 1, 2017Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information

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