2014 BMW 328D Technical Service Bulletins

501 technical service bulletins (TSBs) are on record for the 2014 BMW 328D. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147945Jan 1, 2014Exterior lighting. Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
• 10147943Jan 1, 2014Exterior lighting, Electrical system. Fog Light Operation Changed After Programming. After the vehicle is programmed with ISTA/P 2.49.x or 2.50.x (integration level earlier than F02013-11-502), the fog lights cannot be operated when the light switch is in the parking light position. Note: The fog light operation has been changed in vehicles produced from March 2013. The fog lights cannot be operated when the light switch is in the park position.
• 10147936Jan 1, 2014Equipment. Service Action: Remove Water Drain Plugs from E-Box. The water drain plugs for the left- and right-side E-box may clog. This can lead to water collection/corrosion and allow water to enter the passenger compartment. CAUSE The water drain plug slots are too small.
• 10147929Jan 1, 2014Engine cooling, Engine. "Exhaust Flap Actuator Is Loose. INFORMATION Covered under the terms of the BMW New Vehicle/SAV Limited Warranty Defect Code:18 12 03 39 00https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Labor Operation:Labor Allowance:Refer to KSDReplacing exhaust flap actuator driveLabor operation code 18 12 081 is a Main labor operation. If you are using a Main…
• 10147706Jan 1, 2014Engine. ?N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME.
• 10150193Nov 1, 2013Tires. Service Information bulletin B36 03 13 has been published for the Delivery Stop issued on Wednesday, November 13. The Delivery Stop affects certain 2014 model year F30, F31 and F32 October 2013 production vehicles. Tire Identification numbers (molding number and DOT number) must be checked and if necessary, affected tires replaced. Affected vehicles in center inventory must not be delivered until the tires have…
• 10150187Nov 1, 2013Equipment. "USB Connection Not Working. One, or both of the scenarios listed below may be encountered: 1. The message ""Device not supported"" is displayed in the CID after connecting a USB device to the USB port using a USB cable. 2. The ""USB option"" in the menu cannot be selected (grayed out), after the vehicle was programmed with ISTA/P 2.50.2, or 2.50.3: I-Level F020-13-07-503, or F020-13-07-505. CAUSE 1. Incompatible…
• 10150185Nov 1, 2013Electrical system, Equipment. Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
• 10150184Nov 1, 2013Equipment, Engine cooling. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10150183Nov 1, 2013Exterior lighting, Electrical system. Daytime Running Light Does Not Switch ON. The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. CAUSE Software error when importing the personal profile from a vehicle which has a different head unit
• 10150182Nov 1, 2013Equipment, Electrical system. Integrated Owner's Manual No Longer Available After Programming. After a programming or replacement of the Front Electronics Module (FEM), the customer states that the Integrated Owner's Manual (IBA) can no longer be selected in the vehicle. CAUSE FEM application error
• 10150169Nov 1, 2013Tires. "?PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Continental Tires, Inspect and Replace if Necessary. During manufacturing process of the Continental tires, there may have been a deviation from the production specifications. AFFECTED VEHICLES This Service Action…
• 10150167Nov 1, 2013Brakes. Incorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software…
• 10150161Nov 1, 2013Transmission and drivetrain, Engine. N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised…
• 10150262Oct 1, 2013Electrical system. "ACSM and ICM Warning Lamps Are Illuminated. Various warning lamps and check control messages relating to the ACSM and ICM systems are illuminated. Many ""No Message"" faults are stored for various control modules. The ACSM and ICM modules may also not be responding to a vehicle test in ISTA. CAUSE Ground point Z10*10B is loose."
• 10150261Oct 1, 2013Steering. Noise from Steering Column Switch Cluster when Turning. A scraping noise is heard from the SZL (Steering Column Switch Cluster) area. This occurs when turning the wheel from 30 to 60 degrees. CAUSE The unlocking pin in the SZL makes contact with the steering wheel.
• 10150256Oct 1, 2013Fuel system. N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME.
• 10152355Sep 1, 2013Equipment. ?Blower Makes an Unusual Noise. An unusual howling noise is heard coming from the glove compartment and passenger foot well area (blower motor). 6. Remove the cover (1) by loosening the three fasteners circled in red, and then remove the side panel trim piece (2) by CAUSE Foreign material such as leaves may have entered the blower motor via the fresh air intake.
• 10152353Sep 1, 2013Electrical system. Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
• 10152352Sep 1, 2013Electrical system. Sunroof Gets Stuck or Moves in Small Steps. During opening or closing the sunroof, one or more of the following situations may occur: 1. The sunroof becomes stuck 2. One-touch open and close no longer works 3. The sunroof moves in small steps.
• 10152348Sep 1, 2013Fuel system. N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump
• 10152347Sep 1, 2013Fuel system. N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME.
• 10152345Sep 1, 2013Engine cooling. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error…
• 10150230Aug 1, 2013Exterior lighting. Tail Lamp Is Loose in theTrunk Lid. The customer may notice the tail lamp is either loose or protruding outward from the trunk lid. CAUSE The tail lamp is not attached to the trunk lid properly.
• 10150041Jul 1, 2013Electrical system. No Flashing Confirmation when DWA Is Activated. The DWA alarm (Anti-theft Alarm System) has no confirmation if the vehicle is unlocked with the hood open and then locked again. CAUSE Software error in the DWA
• 10150034Jul 1, 2013Engine. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory.
• 10150078Jun 1, 2013Equipment. Headunit Basic: Intermittently No AM Radio Reception. The Headunit Basic (HU-B), also called Radio Professional or ENTRY head unit, intermittently does not have AM radio reception after starting the vehicle when left in AM mode. * Only hissing or static noise can be heard * AM radio stations are correctly displayed Proper function can be restored by switching to FM mode and back to AM mode. No fault code is stored…
• 10150076Jun 1, 2013Electrical system. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
• 10149618May 1, 2013Equipment. iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
• 10149617May 1, 2013Electrical system. TCB: Emergency Call Is Erroneously Triggered. An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 - Emergency call loud speaker: break in circuit * 0xB7F319 - Emergency call button: short circuit * 0xB7F326 - Emergency call loud speaker: short circuit to earth * 0xB7F33E - Automatic emergency call triggered frequently CAUSE TCB control…
• 10149609May 1, 2013Equipment, Electrical system. Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
• 10149492Apr 1, 2013Electrical system, Equipment. Rear-view Camera Does Not Turn On Automatically. When the reverse gear is selected, the rear-view camera does not turn on automatically. The driver must activate the rear-view camera using the iDrive controller or the camera button. CAUSE Software error in the Front Electronics Module (FEM)
• 10150130Mar 1, 2013Equipment. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10150114Mar 1, 2013Electrical system. Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery.
• 10150102Mar 1, 2013Electrical system, Engine cooling. Service Action: Replace Coolant Expansion Tank. The low coolant level warning may come on in the information display. CAUSE Insufficient contact at the electrical connector for the coolant level sensor causes an inaccurate reading of the coolant level.
• 10150096Mar 1, 2013Transmission and drivetrain, Engine. N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
• 10149453Feb 1, 2013Equipment. Service Action: Real Time Traffic Information Activation. The Real Time Traffic Information (RTTI) is inoperative. ??The traffic information icon is missing from the menu in the navigation map screen. CAUSE Option 6UH (RTTI) is missing from the Vehicle Order (VO).
• 10149447Feb 1, 2013Equipment. "After FEM Replacement, ISTA/P Unable to Read Vehicle Order. After the FEM (Front Electronic Module) is replaced, ISTA/P states ""The vehicle order could not be read from the vehicle. Import of the vehicle order required."" The replacement FEM does not contain the vehicle-specific data, including the Vehicle Order (VO). The proper ISTA/P parts replacement procedure was not performed."
• 10149446Feb 1, 2013Electrical system. Advanced Onboard Battery Diagnostics. Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery.
• 10149445Feb 1, 2013Seats. Front Seat Headrest Height Changes. The left or right front seat headrest can no longer be lowered to its lowest position, and is at a different height than before.
• 10149444Feb 1, 2013Seats. "Front Crash-Active Headrest Has Limited Height Adjustment. INFORMATION This bulletin will help you understand the features of the crash-active headrest and explain the benefits to your customers and center staff. 1. Learn the safety features and operation of the front seat and crash-active headrest. Photos A and B: In the event of an accident, the rear passenger must be able to move the front seatback forward…
• 10149435Feb 1, 2013Visibility (wipers, defrost, mirrors). Noise from the Door Mirror when Opening the Front Door. A grating noise may occur in the area of the mirror triangle when the door is opened or closed. CAUSE The door mirror triangle fitment to the mirror recessed cover
• 10149433Feb 1, 2013Wheels. Steering Wheel Vibration at Speeds of 42-55mph. The customer complains of vibration at speeds between 42-55 mph. Wheel/tire combination Drive flange/wheel bearing Alloy wheel to wheel hub clearance out of tolerance Tension strut hydro-mount leaking
• 10149427Feb 1, 2013Engine. N20 Engine: Engine Oil Filter Application. INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil…
• 10149313Jan 1, 2013Equipment. Headunit-Basic: All CD Tracks Are Displayed as "track 0" After Restart. INFORMATION Do not replace parts and do not perform a repair attempt! Note: The issue is rectified after a different CD is inserted into the in-dash CD drive. Explain to the customer that this only happens when the vehicle is turned off with CD mode active. This Service Information will be updated as soon as a solution is available. Software…
• 10149312Jan 1, 2013Equipment. Headunit-Basic Does Not Start Up and "BMW" Is Permanently Displayed. The Headunit-Basic (HU-B), also called Radio Professional or the ENTRY head unit, does not start up and "BMW" is permanently displayed on the CID (Central Information Display). No fault code is stored in the head unit. Hardware issue in the HU-B
• 10149307Jan 1, 2013Electrical system. All Gauges and Displays in Instrument Cluster Inoperative. All gauges and displays in the instrument cluster are inoperative, including the following: * Speedometer * Revolution counter * Fuel gauge * Engine oil temperature * No check control messages displayed ??No board computer information displayed Note: A power cycle does NOT rectify the issue. Software error in the instrument cluster
• 10149303Jan 1, 2013Brakes. MErroneous "Service due" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated…
• 10149302Jan 1, 2013Steering. Teile Clearing for Steering Systems.
• 10149299Jan 1, 2013Engine. N20 and N26 Engine: DME FC CDA904 FA CAN Message State Trailer 0x2E4 Is Missing.

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