2013 BMW 328I Technical Service Bulletins

633 technical service bulletins (TSBs) are on record for the 2013 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147681Mar 1, 2015Electrical system. General Electrical Systems Technical Service. Various Check Control Messages Caused by Shorted K-CAN. The customer states that one or more of the following CC messages are displayed: ? 627 - Steering behavior: Drive moderately ? 070 - Steering: Drive moderately ? 765 - Rear-end collision restricted ? 850 - Pedestrian warning restricted ? 236 - Driving stabilization: Drive moderately ? 299 - SOS call system failure ?
• 10147678Mar 1, 2015Body and structure. Body Equipment March 2015 Technical Service. This Service Information bulletin supersedes SI B51 11 12 dated March 2012. designates changes to this revision SUBJECT Engine Hood Does Not Open Properly. The engine hood cannot be opened or it is only unlocking on one side. Note: The hood can be opened if the hood release lever is activated by one person while another person pulls upward on the hood at the same time…
• 10147676Mar 1, 2015Equipment. "Front Floor Mats Do Not Stay in Place. The Velcro patch attached to the bottom of the floor mat peels off. Poor adhesion of the Velcro patch Thank you for all the PuMA ""Info Only"" cases. From these cases, it has been determined that the Velcro peeling fault occurs on mats produced prior to May 2014. We no longer need ""Info Only"" cases from this time period."
• 10147667Mar 1, 2015Engine cooling, Engine. Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission…
• 10147657Mar 1, 2015Engine, Equipment. SI B11 22 14March 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated February 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is…
• 10147653Mar 1, 2015Engine. "N20 and N55 Engine: Engine Oil Filter Application for Plastic Oil Filter Housing. The current version of EPC does not provide all available options for the engine oil filters used in the N20 and N55 engines produced with a ""plastic"" oil filter housing. The illustration below will help identify the proper engine oil filter application until the EPC is corrected."
• 10147652Mar 1, 2015Engine. N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
• 10147091Feb 1, 2015Air bags. "Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger…
• 10147090Feb 1, 2015Body and structure, Equipment. SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion
• 10147089Feb 1, 2015Visibility (wipers, defrost, mirrors). SI B64 04 12February 2015 Heating and Air ConditioningTechnical Service This Service Information bulletin supersedes SI B64 04 12 dated September 2013. designates changes to this revision SUBJECT Blower Makes an Unusual Noise. An unusual howling/vibrating noise can be heard from the glove compartment and passenger foot well area (blower motor).
• 10147084Feb 1, 2015Transmission and drivetrain, Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside…
• 10147073Feb 1, 2015Engine, Electrical system. SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014. designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not…
• 10147069Feb 1, 2015Engine. SI B11 22 14February 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated January 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is…
• 10147067Feb 1, 2015Electrical system. This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause.
• 10057707Feb 1, 2015Air bags, Interior lighting. Bmw:some bmw models may or may not display airbag warning light.
• 10147628Jan 1, 2015Equipment. "MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on.
• 10147626Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with…
• 10147625Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty…
• 10147624Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10147623Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts…
• 10147622Jan 1, 2015Brakes, Exterior lighting. "SUBJECT Check Control Message: Parking Light Failed. z A CCM (Check Control Message) displays ""Parking Light failed."" z All lights are functioning correctly. Software error in the TMS (Driver Module for Headlight)"
• 10147613Jan 1, 2015Brakes, Wheels. "SUBJECT Ticking Noise from Front Axle When Cornering. Covered under the terms of the BMW New Vehicle/SAV Limited Warranty. Defect Code:34 11 00 57 00Labor Operation:Labor Allowance:Description:34 11 220Refer to KSDRemoving and installing both front brake discsAnd:34 99 0002 FRUWork time for sanding hub surface of brake discs and cleaning wheel hub surfacesLabor operation code 34 11 220 is a Main labor operation.
• 10147602Jan 1, 2015Engine, Fuel system. SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults. Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL)…
• 10147601Jan 1, 2015Engine, Electrical system. This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is…
• 10147599Jan 1, 2015Vehicle speed control. "SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon.
• 10147595Jan 1, 2015Engine, Electrical system. SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles.
• 10147594Jan 1, 2015Transmission and drivetrain. SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the…
• 10147591Jan 1, 2015Engine cooling. SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs. The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement…
• 10148195Dec 1, 2014Equipment, Electrical system. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service…
• 10148194Dec 1, 2014Equipment, Electrical system. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z…
• 10148193Dec 1, 2014Electrical system, Equipment. Central Information Display Intermittently Flashes Off/On. Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher.
• 10148192Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10148190Dec 1, 2014Electrical system, Body and structure, Exterior lighting. One or Both Trunk Lid Tail Lamps Malfunction. One of the tail lamps is out in the trunk lid light cluster. This is accompanied by one of the following CCM (Check Control Messages): z Tail lamp in tailgate malfunction z Rear fog light malfunction z Reversing light malfunction z ISTA shows one or more fault(s) present: 80486A - Short-circuit in left-hand reversing light 80486B - Short-circuit in right-hand reversing…
• 10148186Dec 1, 2014Equipment, Electrical system. The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
• 10148173Dec 1, 2014Fuel system. NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
• 10148170Dec 1, 2014Engine. N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: ? 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Unfavorable instrument cluster and DME…
• 10148168Dec 1, 2014Transmission and drivetrain, Engine cooling. Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission…
• 10148429Nov 1, 2014Latches, locks and linkages, Electrical system. Unlocking Trunk with Remote Unlocks All Doors. After programming the vehicle with ISTA/P 2.47.1, unlocking the trunk with the remote changes to unlocking all the doors. An application error occurred after programming the vehicle to the Personal Profile Setting (PIA) in the Front Electronic Module (FEM).
• 10148423Nov 1, 2014Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148420Nov 1, 2014Exterior lighting. Headlight Cleaning System: Functional Operation Change. The customer complains that the headlight cleaning system is not working properly and only works after several actuating attempts. CAUSE The "functional" operation of the headlight cleaning system was changed with integration level F020-14-07-500. The functional changes to the headlight cleaning system's operation will occur only after programming the vehicle…
• 10149382Oct 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149381Oct 1, 2014Back-over prevention (rear camera). Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
• 10149375Oct 1, 2014Electrical system. Service Action: Replace Instrument Cluster. The display in the instrument cluster is inoperative.
• 10149371Oct 1, 2014Electrical system. Horn(s) Fail to Work. While trying to activate the horn, one or both horns fail to work. One or more of the following fault codes can be stored in the FEM: "8044A3 - Wiring, horn short circuit to earth" "8044A4 - Wiring, horn short circuit to positive" "8044A5 - Wiring, horn relay is defective or short circuit to positive" Water has entered the horn and caused it to fail internally (shorted out).
• 10149365Oct 1, 2014Steering. Power-Assisted Steering Failure. The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues.
• 10149363Oct 1, 2014Suspension. Front Suspension Ride Height Has Dropped. INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.
• 10149361Oct 1, 2014Transmission and drivetrain. DCT Transmission: Oil Leakage Diagnosis. INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014…
• 10149360Oct 1, 2014Engine cooling. Low Coolant Level with No Sign of External Leaks. The Low Coolant Warning light is on and there are no signs of a visual leak. Pressure testing the cooling system may or may not show an internal leak (loss of pressure). There may also be a complaint of transmission fluid leaking from the vent on top of the transmission; poor shift quality; or a shuddering from the transmission. There is an internal failure of the…
• 10149355Oct 1, 2014Engine. . INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function…
• 10149353Oct 1, 2014Engine cooling. N47T and N57T Diesels with SCR Efficiency Faults Stored. A. The Service Engine Soon lamp is on (MIL) with either or both of the following SCR efficiency faults stored in the DDE: 26F500 - SCR system, efficiency: Efficiency too low 26F600 - SCR system, efficiency: Efficiency too low B. In addition, a Check Control message of "Incorrect diesel exhaust fluid" may be displayed with "no start scenario countdown" active.

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