2014 BMW 328I Technical Service Bulletins

527 technical service bulletins (TSBs) are on record for the 2014 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147925Mar 1, 2014Exterior lighting. Active Headlight Control Malfunction in Both Headlights. AHL (Active Headlight Control) malfunctions on both sides. Both lights aim either up or down while driving. CAUSE Broken mounting bolt holding on the rear height sensor bracket
• 10147920Mar 1, 2014Transmission and drivetrain. "?SI B33 01 14 March 2014 Rear AxleTechnical Service. This Service Information bulletin supersedes SI B33 01 14 dated February 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Delivery Stop/Service Action: Check Rear Axle Differential.
• 10147917Mar 1, 2014Engine cooling. "?SI B12 24 13 March 2014 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 24 13 dated January 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
• 10147984Feb 1, 2014Equipment. iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
• 10147982Feb 1, 2014Equipment. Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
• 10147981Feb 1, 2014Air bags. "Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a…
• 10147980Feb 1, 2014Engine cooling, Visibility (wipers, defrost, mirrors). Service Action: Replace Blower Motor Regulator. The blower motor regulator has an internal fault; after starting the engine, there may be a delay of up to a minute before the blower motor comes on CAUSE Faulty blower motor regulator (output stage)
• 10147977Feb 1, 2014Interior lighting, Exterior lighting. ?Taillight Is Loose in the Trunk Lid. The customer may notice the taillight is either loose or protruding outward from the trunk lid. CAUSE The taillight is not attached to the trunk lid properly due to the taillight design. If a customer complains of this taillight issue, an improved part is now available.
• 10147976Feb 1, 2014Electrical system. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
• 10147974Feb 1, 2014Visibility (wipers, defrost, mirrors). ?Sunroof Gets Stuck or Moves in Small Steps. During opening or closing the sunroof, one or more of the following situations may occur: 1. The sunroof becomes stuck 2. One-touch open and close no longer works 3. The sunroof moves in small steps.
• 10147973Feb 1, 2014Visibility (wipers, defrost, mirrors), Electrical system. Noise from Rearview Mirror. Rattling noises can be heard from the rearview mirror when driving. CAUSE The mirror electrical connector is loose in the mirror base.
• 10147972Feb 1, 2014Body and structure, Equipment. Service Action: Remove and Discard Water Drain Plugs from E-Box. Water leaks into the cabin due to clogged drain plugs in the E-boxes. CAUSE The drain plug slots are too small and clog.
• 10147967Feb 1, 2014Engine, Engine cooling. Reduced Engine and Air-Conditioning Performance. When driving with high outside ambient temperatures, repeated stop and go, or high load operation over longer distances, the engine performance can be reduced. The air-conditioning system blower output may also be reduced, and in some circumstances the compressor is switched off. There could be any of the following faults stored depending on the conditions present at…
• 10147954Jan 1, 2014Equipment. Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
• 10147953Jan 1, 2014Electrical system. "ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is…
• 10147952Jan 1, 2014Electrical system. Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code…
• 10147950Jan 1, 2014Engine cooling, Visibility (wipers, defrost, mirrors). Service Action: Replace Blower Motor Regulator. The blower motor regulator has an internal fault; after starting the engine, there may be a delay of up to a minute before the blower motor comes on CAUSE Faulty blower motor regulator (output stage)
• 10147949Jan 1, 2014Visibility (wipers, defrost, mirrors), Engine cooling. ?SI B64 06 13 January 2014 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B64 06 13 dated November 2013. designates changes to this revision SUBJECT A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10147948Jan 1, 2014Exterior lighting. One or Both Trunk Lid Tail Lamps Malfunction. One of the tail lamps is out in the trunk lid light cluster. This is accompanied by one of the following CCM (Check Control Messages): * Tail lamp in tailgate malfunction * Rear fog light malfunction * Reversing light malfunction CAUSE Bulb socket, rear lamp in trunk lid defective
• 10147945Jan 1, 2014Exterior lighting. Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
• 10147943Jan 1, 2014Exterior lighting, Electrical system. Fog Light Operation Changed After Programming. After the vehicle is programmed with ISTA/P 2.49.x or 2.50.x (integration level earlier than F02013-11-502), the fog lights cannot be operated when the light switch is in the parking light position. Note: The fog light operation has been changed in vehicles produced from March 2013. The fog lights cannot be operated when the light switch is in the park position.
• 10147936Jan 1, 2014Equipment. Service Action: Remove Water Drain Plugs from E-Box. The water drain plugs for the left- and right-side E-box may clog. This can lead to water collection/corrosion and allow water to enter the passenger compartment. CAUSE The water drain plug slots are too small.
• 10147929Jan 1, 2014Engine cooling, Engine. "Exhaust Flap Actuator Is Loose. INFORMATION Covered under the terms of the BMW New Vehicle/SAV Limited Warranty Defect Code:18 12 03 39 00https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Labor Operation:Labor Allowance:Refer to KSDReplacing exhaust flap actuator driveLabor operation code 18 12 081 is a Main labor operation. If you are using a Main…
• 10147706Jan 1, 2014Engine. ?N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME.
• 10150193Nov 1, 2013Tires. Service Information bulletin B36 03 13 has been published for the Delivery Stop issued on Wednesday, November 13. The Delivery Stop affects certain 2014 model year F30, F31 and F32 October 2013 production vehicles. Tire Identification numbers (molding number and DOT number) must be checked and if necessary, affected tires replaced. Affected vehicles in center inventory must not be delivered until the tires have…
• 10150187Nov 1, 2013Equipment. "USB Connection Not Working. One, or both of the scenarios listed below may be encountered: 1. The message ""Device not supported"" is displayed in the CID after connecting a USB device to the USB port using a USB cable. 2. The ""USB option"" in the menu cannot be selected (grayed out), after the vehicle was programmed with ISTA/P 2.50.2, or 2.50.3: I-Level F020-13-07-503, or F020-13-07-505. CAUSE 1. Incompatible…
• 10150185Nov 1, 2013Electrical system, Equipment. Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
• 10150184Nov 1, 2013Equipment, Engine cooling. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10150183Nov 1, 2013Exterior lighting, Electrical system. Daytime Running Light Does Not Switch ON. The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. CAUSE Software error when importing the personal profile from a vehicle which has a different head unit
• 10150182Nov 1, 2013Equipment, Electrical system. Integrated Owner's Manual No Longer Available After Programming. After a programming or replacement of the Front Electronics Module (FEM), the customer states that the Integrated Owner's Manual (IBA) can no longer be selected in the vehicle. CAUSE FEM application error
• 10150169Nov 1, 2013Tires. "?PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Continental Tires, Inspect and Replace if Necessary. During manufacturing process of the Continental tires, there may have been a deviation from the production specifications. AFFECTED VEHICLES This Service Action…
• 10150167Nov 1, 2013Brakes. Incorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software…
• 10150164Nov 1, 2013Engine cooling. Service Action: Program Control Units (Direct Ozone Reduction). The DME diagnostic for direct ozone reduction, by means of the environmental air catalyst sensor (EAC) located in the radiator, is not carried out correctly as required by emissions regulations.
• 10150161Nov 1, 2013Transmission and drivetrain, Engine. N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised…
• 10150262Oct 1, 2013Electrical system. "ACSM and ICM Warning Lamps Are Illuminated. Various warning lamps and check control messages relating to the ACSM and ICM systems are illuminated. Many ""No Message"" faults are stored for various control modules. The ACSM and ICM modules may also not be responding to a vehicle test in ISTA. CAUSE Ground point Z10*10B is loose."
• 10150261Oct 1, 2013Steering. Noise from Steering Column Switch Cluster when Turning. A scraping noise is heard from the SZL (Steering Column Switch Cluster) area. This occurs when turning the wheel from 30 to 60 degrees. CAUSE The unlocking pin in the SZL makes contact with the steering wheel.
• 10150260Oct 1, 2013Electrical system. Rattling Noise in the Front Door. The customer may complain of a rattling noise from the front door panel when the vehicle is in motion. CAUSE The wiring harness near the tweeter is not routed correctly.
• 10150256Oct 1, 2013Fuel system. N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME.
• 10150255Oct 1, 2013Engine cooling. "Service Action: Program Control Units (MSA). Certain MY 2014 F34 vehicles were produced with the MSA (automatic engine start/stop) mode set to "Default on."
• 10152355Sep 1, 2013Equipment. ?Blower Makes an Unusual Noise. An unusual howling noise is heard coming from the glove compartment and passenger foot well area (blower motor). 6. Remove the cover (1) by loosening the three fasteners circled in red, and then remove the side panel trim piece (2) by CAUSE Foreign material such as leaves may have entered the blower motor via the fresh air intake.
• 10152353Sep 1, 2013Electrical system. Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
• 10152352Sep 1, 2013Electrical system. Sunroof Gets Stuck or Moves in Small Steps. During opening or closing the sunroof, one or more of the following situations may occur: 1. The sunroof becomes stuck 2. One-touch open and close no longer works 3. The sunroof moves in small steps.
• 10152348Sep 1, 2013Fuel system. N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump
• 10152347Sep 1, 2013Fuel system. N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME.
• 10152345Sep 1, 2013Engine cooling. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error…
• 10150230Aug 1, 2013Exterior lighting. Tail Lamp Is Loose in theTrunk Lid. The customer may notice the tail lamp is either loose or protruding outward from the trunk lid. CAUSE The tail lamp is not attached to the trunk lid properly.
• 10150217Aug 1, 2013Engine cooling. The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored. The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory.
• 10150041Jul 1, 2013Electrical system. No Flashing Confirmation when DWA Is Activated. The DWA alarm (Anti-theft Alarm System) has no confirmation if the vehicle is unlocked with the hood open and then locked again. CAUSE Software error in the DWA
• 10150034Jul 1, 2013Engine. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory.
• 10150078Jun 1, 2013Equipment. Headunit Basic: Intermittently No AM Radio Reception. The Headunit Basic (HU-B), also called Radio Professional or ENTRY head unit, intermittently does not have AM radio reception after starting the vehicle when left in AM mode. * Only hissing or static noise can be heard * AM radio stations are correctly displayed Proper function can be restored by switching to FM mode and back to AM mode. No fault code is stored…

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