2015 BMW 328I Technical Service Bulletins

459 technical service bulletins (TSBs) are on record for the 2015 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10159135Mar 1, 2019Electrical system. STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018.
• 10159134Mar 1, 2019Electrical system. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
• 10159130Mar 1, 2019Equipment, Body and structure. SERVICE ACTION: SECURE UNDERBODY PANELING. Over time the mounting clips may fail allowing the center underbody panel to become loose. The mounting clips were not sufficiently hardened during production.
• 10159122Mar 1, 2019Steering, Electrical system. STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)
• 10153751Jan 1, 2019Steering, Equipment. SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
• 10153744Jan 1, 2019Engine cooling, Fuel system. ENGINE STALLS AFTER STARTING OR WILL NOT START. The engine stalls right after starting (when stationary).
• 10153741Jan 1, 2019Electrical system. SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME). In the DME control unit software.
• 10153729Jan 1, 2019Steering. Eps steering gear for certain vehicles: electric motor mounting bolts - limited warranty extension to 10 years/120,000 mileage.
• 10153643Jan 1, 2019Electrical system. BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
• 10153640Jan 1, 2019Seats. FRONT PASSENGER SEAT SPORADIC MOVEMENT. Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
• 10153707Dec 1, 2018Electrical system, Equipment. Standard occasional use cable - charging complaint troubleshooting.
• 10153704Dec 1, 2018Seats. SEAT THIGH SUPPORT UPHOLSTERY IS PROTRUDING. The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use.
• 10153691Dec 1, 2018Engine cooling, Engine. FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.
• 10152667Nov 1, 2018Body and structure. RATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
• 10149575Oct 1, 2018Electrical system. DIAGNOSING NON FUNCTIONING eDRIVE. * Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.
• 10149573Oct 1, 2018Electrical system, Engine cooling. NOISE FROM ENGINE WHEN STARTING. Noise when starting the engine. Engine making a rattling/grinding noise near the 12 volt starter motor.
• 10149543Oct 1, 2018Visibility (wipers, defrost, mirrors), Electrical system. STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
• 10149540Oct 1, 2018Electrical system. RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and…
• 10149528Oct 1, 2018Equipment, Steering. SERVICE ACTION. REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
• 10150057Sep 1, 2018Electrical system. ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
• 10150056Sep 1, 2018Electrical system. ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10150030Sep 1, 2018Equipment, Body and structure. ?GROANING NOISE FROM DOORS. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: * Option SA 760 high-gloss shadow line * High ambient temperature * Uneven driving surface.
• 10149965Sep 1, 2018Transmission and drivetrain, Engine, Electrical system. ? ?SERVICE ACTION: REPLACE THE STARTER MOTOR F30/G12 PHEV. Due to high impact energy when engaging, the circlip for the starter motor pinion positioning may break which may cause the pinion to move in the direction of the starter jaw, causing a a damage of the starter motor. Also, a consequential damage to the flywheel (torsional vibration damper) and automatic transmission may occurr.
• 10145340Jul 1, 2018Steering. STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel buttons
• 10145339Jul 1, 2018Electrical system. AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.
• 10145320Jul 1, 2018Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
• 10145283Jul 1, 2018Engine cooling, Engine. BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
• 10145316Jun 1, 2018Equipment. COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
• 10145306Jun 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10145298Jun 1, 2018Seats. MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
• 10143570May 1, 2018Electrical system. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10143569May 1, 2018Electrical system, Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
• 10143565May 1, 2018Equipment. NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or
• 10143564May 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10138410Apr 1, 2018Equipment. IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
• 10138404Apr 1, 2018Electrical system, Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10138402Apr 1, 2018Electrical system. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
• 10136357Mar 1, 2018Equipment. HVAC BLOWER NOT WORKING: HVAC blower is not working.
• 10136355Mar 1, 2018Exterior lighting. HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
• 10136347Mar 1, 2018Electrical system. HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
• 10136344Mar 1, 2018Latches, locks and linkages. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10136000Mar 1, 2018Equipment. CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
• 10135995Mar 1, 2018Equipment. CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
• 10135992Mar 1, 2018Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10154856Feb 1, 2018Equipment, Exterior lighting. DELIVERY STOP REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.
• 10154851Feb 1, 2018Body and structure. GROANING NOISE FROM DOORS. Part Number Description Quantity F30; F31; F80 Front 51 33 7 414 531 Window guide; front left As needed 51 33 7 414 532 Window guide; front right As needed F30; F80 Rear A groaning noise is heard from any of the doors when driving over rough road surfaces.
• 10154818Feb 1, 2018Engine. N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018.
• 10154817Feb 1, 2018Engine. ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
• 10136305Feb 1, 2018Steering. CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.
• 10135054Feb 1, 2018Equipment. BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

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