2014 BMW 428I Technical Service Bulletins

422 technical service bulletins (TSBs) are on record for the 2014 BMW 428I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146848Sep 1, 2016Electrical system. SOS MALFUNCTION DISPLAYED. An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2…
• 10146844Sep 1, 2016Equipment. "HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10146832Sep 1, 2016Body and structure. PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED. Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces.
• 10146830Sep 1, 2016Body and structure. CREAKING NOISES FROM DOOR TRIM PANEL. Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.
• 10146829Sep 1, 2016Fuel system. HOOD GAS-FILLED SHOCK ABSORBER MOUNT IS BROKEN. Hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. Gas filled shock absorber mounting point has broken free from the body.
• 10147042Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
• 10147041Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
• 10147039Aug 1, 2016Electrical system. INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran…
• 10147035Aug 1, 2016Equipment. "HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10147024Aug 1, 2016Equipment, Seats. RAISING OF WIND DEFLECTOR AT A HIGH SPEED. Unintentional lifting of the wind deflector occurs at a high speed and it is perceived that it may possibly detach. CAUSE Rear seat backrest not locked. This is not visually detectable at first glance. Make the customer aware of the proper rear seat engagement.
• 10147023Aug 1, 2016Seats, Equipment, Body and structure. SLOSHING NOISES/WATER IN REAR PASSENGER COMPARTMENT. Water sloshing noises coming from the rear passenger compartment (left or right) while driving. Water ingress in the rear passenger compartment (rear seat bench / rear passenger compartment foot well / rear passenger compartment side panel) or luggage compartment. Failure of various control units installed in the area of the water removal channel. Poor water…
• 10147022Aug 1, 2016Body and structure. TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
• 10147017Aug 1, 2016Engine, Equipment. "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light.
• 10147015Aug 1, 2016Brakes. "DSC ""WHEEL SPEED SENSOR"" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC. 1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel…
• 10146997Aug 1, 2016Engine cooling, Equipment, Electrical system. "N26 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES FOR ""NON-CALIFORNIA EMISSION"" STATUTE STATES. INFORMATION For the eligible vehicles that are not covered under the ""State of California PZEV (SULEV) emission regulation,"" BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by…
• 10146991Aug 1, 2016Equipment, Electrical system. "N55 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Recall or Service Action. There is no immediate repair required unless the BMW vehicle is…
• 10146989Aug 1, 2016Equipment, Electrical system. "N20 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Recall or Service Action. There is no immediate repair required unless the BMW vehicle is…
• 10147547Jul 1, 2016Body and structure. GAP VISIBLE BETWEEN UPPER A-PILLAR COWL PANEL SEAL AND CONVERTIBLE TOP SEAL.. When the Retractable Hard Top (RHT) is closed, a gap is visible between the upper A-pillar seal and the cowl panel seal. This concern does not result in water or air leaks, it is only an appearance issue. Photo at left shows gap between Apillar seal and cowl panel seal (inside view). Photo at left shows gap between Apillar seal and cowl…
• 10147531Jul 1, 2016Engine cooling. N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored. The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
• 10151376Jun 1, 2016Electrical system. Center Information Display Switching off. INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective…
• 10151375Jun 1, 2016Equipment. HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
• 10151369Jun 1, 2016Equipment, Wheels, Lane departure, Steering, Fuel system, Forward collision…. Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016.
• 10151359Jun 1, 2016Electrical system, Body and structure. Thumping noises from the front section of the vehicle. Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)
• 10151335May 1, 2016Equipment. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues…
• 10151333May 1, 2016Vehicle speed control, Forward collision avoidance, Equipment. """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting…
• 10151318May 1, 2016Latches, locks and linkages, Body and structure. SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. A driver's-side door cannot be opened by the outside door handle. This concern can also affect the driver's side rear door on the F34 and F36. The Bowden cable has become detached.
• 10151315May 1, 2016Visibility (wipers, defrost, mirrors). Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
• 10151274Apr 1, 2016Electrical system. SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display).
• 10151269Apr 1, 2016Electrical system. Instrument Cluster Resets during Active Navigation. The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit
• 10151268Apr 1, 2016Visibility (wipers, defrost, mirrors). "The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full. The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor…
• 10151265Apr 1, 2016Steering. Various Check Control Messages Caused by Shorted K-CAN. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a…
• 10151264Apr 1, 2016Seats. Front Seat Backrests Vibrates on Rough Roads. Both front seat backrests vibrate and rattle while driving over rough roads with the seat in an unloaded condition (no pressure applied on the backrest). Play at the inner backrest pivot point.
• 10151260Apr 1, 2016Steering. "Steering Assistance Failed After an Engine Start. Reduction of steering assistance after starting the engine. The DSC and steering warning lamp are illuminated in the instrument cluster. Check Control messages displayed: ""Driving stabilization. Drive carefully"" ""Increased steering effort required. Drive at moderate speed"".
• 10151253Apr 1, 2016Engine cooling. N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored. The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic
• 10151249Apr 1, 2016Engine cooling. N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
• 10151207Mar 1, 2016Equipment. "During the QC1 the BMW Assist Test Call Fails. After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced…
• 10151200Mar 1, 2016Electrical system, Equipment. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In…
• 10151197Mar 1, 2016Electrical system, Equipment. NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
• 10151196Mar 1, 2016Electrical system, Equipment. NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
• 10151190Mar 1, 2016Equipment. "Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air…
• 10151177Mar 1, 2016Visibility (wipers, defrost, mirrors), Body and structure. Edge Protection Trim Is Scratched. The outside edge protector (B-pillar), where the rear edge of the front door glass makes contact, is scratched. Front window glass is out of adjustment
• 10151156Mar 1, 2016Equipment, Engine cooling. N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles F30 (320i Sedan) Model Years 2013 and 2014 produced from 2/28/2013 to 3/31/2014 F30 (320i xDrive Sedan) Model Years 2013 and 2014 produced from 2/26/2013 to 3/31/2014 F30 (328i Sedan) Model Years 2012, 2013 and 2014 produced from 10/19/2011 to 3/31/2014 F30 (328i xDrive Sedan) Model Years 2013 and 2014 produced from 11/23/2011 to…
• 10151119Feb 1, 2016Electrical system, Equipment. SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call…
• 10151115Feb 1, 2016Equipment, Electrical system. SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151114Feb 1, 2016Electrical system. SUBJECT Entry Head Unit Resets After Pairing a Bluetooth Phone. The Entry Head Unit may reset after pairing an Iphone or Android phone via Bluetooth to the vehicle. Incompatibility between stored characters in the phone (emoticon/emoji) and the Head Unit. See SI B84 03 12 about emoticon's effects on the vehicle.
• 10151112Feb 1, 2016Equipment. This Service Information bulletin supersedes SI B64 09 15 dated January 2016. designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10151108Feb 1, 2016Electrical system. February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information…
• 10151098Feb 1, 2016Tires, Equipment. SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015. designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
• 10151079Feb 1, 2016Equipment, Fuel system. SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual…
• 10151077Feb 1, 2016Engine cooling, Equipment, Transmission and drivetrain. This Service Information bulletin supersedes SI 12 33 14 dated December 2015. SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's…

← All problems reported for the 2014 BMW 428I