2017 BMW 740I Technical Service Bulletins

355 technical service bulletins (TSBs) are on record for the 2017 BMW 740I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10227568Oct 1, 2022Lane departure, Seats, Back-over prevention (rear camera), Air bags, Other or…. According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not…
• 10227566Oct 1, 2022Other or unknown, Electrical system. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
• 10227558Oct 1, 2022Visibility (wipers, defrost, mirrors). After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
• 10225126Sep 1, 2022Equipment. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10224210Aug 1, 2022Equipment. The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
• 10224183Aug 1, 2022Body and structure, Equipment. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship.
• 10215750May 1, 2022Electrical system, Engine cooling. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the…
• 10215743May 1, 2022Suspension, Equipment. Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
• 10215742May 1, 2022Equipment. Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to…
• 10214992May 1, 2022Electrical system. The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
• 10214990May 1, 2022Electrical system. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with…
• 10214989May 1, 2022Engine cooling. Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
• 10214985May 1, 2022Equipment. When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
• 10214984May 1, 2022Equipment. Check Control Message (CCM) displays "Vehicle key missing" after engine start.
• 10214983May 1, 2022Electrical system. BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding…
• 10212797Apr 1, 2022Electrical system. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
• 10212795Apr 1, 2022Electrical system. Check Control message (CCM) displays "Vehicle key missing" after engine start.
• 10212793Apr 1, 2022Equipment. 48 V battery may become totally discharged, and possible replacement needed.
• 10212785Apr 1, 2022Equipment. Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
• 10211809Mar 1, 2022Steering, Equipment, Lane departure. The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
• 10214256Feb 1, 2022Fuel system, Engine cooling. The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
• 10214254Feb 1, 2022Back-over prevention (rear camera). In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10212523Feb 1, 2022Equipment. BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
• 10208181Jan 1, 2022Electrical system, Equipment. Temporary black screen in the instrument cluster.
• 10206693Dec 1, 2021Electrical system, Equipment. While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
• 10206692Dec 1, 2021Other or unknown, Equipment, Electrical system. The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
• 10206690Dec 1, 2021Engine, Electrical system, Steering. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10206688Dec 1, 2021Equipment. SiriusXM satellite radio is not working and does not display a channel list.
• 10206686Dec 1, 2021Body and structure, Equipment. The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
• 10205616Nov 1, 2021Back-over prevention (rear camera). A groaning type noise is heard during the height adjustment.
• 10205612Nov 1, 2021Equipment. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
• 10205600Nov 1, 2021Electrical system. BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
• 10205095Nov 1, 2021Electrical system. The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
• 10205091Nov 1, 2021Equipment. The sunroof will not operate in either direction.
• 10205070Nov 1, 2021Electrical system. Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
• 10204533Oct 1, 2021Equipment. In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10204532Oct 1, 2021Equipment. With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update.
• 10204661Sep 1, 2021Steering. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.
• 10204659Sep 1, 2021Electrical system. The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
• 10204658Sep 1, 2021Electrical system. Only warm air comes out of the vents despite the air conditioning being switched on. The status indicator LED on the air conditioning control panel (IHKA) lights up green.
• 10203340Sep 1, 2021Steering. Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
• 10203333Sep 1, 2021Electrical system. When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster.
• 10204625Jul 1, 2021Brakes. When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at…
• 10204621Jul 1, 2021Transmission and drivetrain. After programming the vehicle's electrical system Integration level I-level to 20-11-5xx or 21-03-5xx, the following complaints may occur: Longitudinal fore and aft jerking in vehicle, Longitudinal vibrations in vehicle, Jerking during gearshift.
• 10202474Jul 1, 2021Electrical system, Engine cooling. When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
• 10202473Jul 1, 2021Electrical system. BMW AG has issued a Delivery Stop (effective July 19, 2021) on certain Model Year 2020 - 2022 BMW 7Series vehicles that were produced between September 26, 2018 and July 9, 2021. The issue involves the wiring of the Battery Safety Terminal (BST).
• 10202471Jul 1, 2021Equipment. Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
• 10201149Jul 1, 2021Equipment. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
• 10200249Jun 1, 2021Other or unknown, Equipment, Electrical system. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be…
• 10200247Jun 1, 2021Equipment, Electrical system. SiriusXM satellite radio is not working and does not display a channel list.

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