2013 BMW Active Hybrid 3 Technical Service Bulletins

489 technical service bulletins (TSBs) are on record for the 2013 BMW Active Hybrid 3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10150130Mar 1, 2013Equipment. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10150114Mar 1, 2013Electrical system. Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery.
• 10150108Mar 1, 2013Brakes. ncorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation in the brake pad wear model
• 10150102Mar 1, 2013Electrical system, Engine cooling. Service Action: Replace Coolant Expansion Tank. The low coolant level warning may come on in the information display. CAUSE Insufficient contact at the electrical connector for the coolant level sensor causes an inaccurate reading of the coolant level.
• 10150098Mar 1, 2013Fuel system, Electrical system. Fuel Tank Pressure Plausibility. A check engine light may be illuminated and the following fault is stored in the DME: 19401B: Fuel tank temperature-pressure sensor, plausibility; pressure to low opposed to ambient The integrated PT (pressure/temperature) sensor in the NVLD module must be calibrated at all times. If not calibrated, this fault will set when the pressure monitored has drifted out of the specified…
• 10150096Mar 1, 2013Transmission and drivetrain, Engine. N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
• 10149457Feb 1, 2013Equipment. Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
• 10149453Feb 1, 2013Equipment. Service Action: Real Time Traffic Information Activation. The Real Time Traffic Information (RTTI) is inoperative. ??The traffic information icon is missing from the menu in the navigation map screen. CAUSE Option 6UH (RTTI) is missing from the Vehicle Order (VO).
• 10149447Feb 1, 2013Equipment. "After FEM Replacement, ISTA/P Unable to Read Vehicle Order. After the FEM (Front Electronic Module) is replaced, ISTA/P states ""The vehicle order could not be read from the vehicle. Import of the vehicle order required."" The replacement FEM does not contain the vehicle-specific data, including the Vehicle Order (VO). The proper ISTA/P parts replacement procedure was not performed."
• 10149446Feb 1, 2013Electrical system. Advanced Onboard Battery Diagnostics. Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery.
• 10149445Feb 1, 2013Seats. Front Seat Headrest Height Changes. The left or right front seat headrest can no longer be lowered to its lowest position, and is at a different height than before.
• 10149444Feb 1, 2013Seats. "Front Crash-Active Headrest Has Limited Height Adjustment. INFORMATION This bulletin will help you understand the features of the crash-active headrest and explain the benefits to your customers and center staff. 1. Learn the safety features and operation of the front seat and crash-active headrest. Photos A and B: In the event of an accident, the rear passenger must be able to move the front seatback forward…
• 10149442Feb 1, 2013Equipment. Service Action: Replace B-pillar Manufacturer's Certification Label. The B-pillar manufacturer's certification label data does not match the vehicle.
• 10149437Feb 1, 2013Visibility (wipers, defrost, mirrors). Noise from Front Windshield. When driving at varying road speeds, a wind or whistling noise may be heard coming from the windshield at the Apillars. The gap between the drip molding and the A-pillar is excessive or uneven.
• 10149435Feb 1, 2013Visibility (wipers, defrost, mirrors). Noise from the Door Mirror when Opening the Front Door. A grating noise may occur in the area of the mirror triangle when the door is opened or closed. CAUSE The door mirror triangle fitment to the mirror recessed cover
• 10149433Feb 1, 2013Wheels. Steering Wheel Vibration at Speeds of 42-55mph. The customer complains of vibration at speeds between 42-55 mph. Wheel/tire combination Drive flange/wheel bearing Alloy wheel to wheel hub clearance out of tolerance Tension strut hydro-mount leaking
• 10149427Feb 1, 2013Engine. N20 Engine: Engine Oil Filter Application. INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil…
• 10149315Jan 1, 2013Seat belts, Air bags, Equipment. Check Control Message "Restraint System Faulty" Is Displayed. Intermittently the check control message "Front Passenger Restraint System Faulty" is displayed in the Central Information Display. The following information is read from the vehicle: 1. Key Reader Vehicle Defects Details shows DTC: 930AB3. 2. ISTA fault code "930AB3-POL: indicator lamp for passenger airbag deactivation: short-circuit to plus" The fault…
• 10149314Jan 1, 2013Equipment. Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. ??Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit.
• 10149313Jan 1, 2013Equipment. Headunit-Basic: All CD Tracks Are Displayed as "track 0" After Restart. INFORMATION Do not replace parts and do not perform a repair attempt! Note: The issue is rectified after a different CD is inserted into the in-dash CD drive. Explain to the customer that this only happens when the vehicle is turned off with CD mode active. This Service Information will be updated as soon as a solution is available. Software…
• 10149312Jan 1, 2013Equipment. Headunit-Basic Does Not Start Up and "BMW" Is Permanently Displayed. The Headunit-Basic (HU-B), also called Radio Professional or the ENTRY head unit, does not start up and "BMW" is permanently displayed on the CID (Central Information Display). No fault code is stored in the head unit. Hardware issue in the HU-B
• 10149308Jan 1, 2013Electrical system. Basic Instrument Cluster: Display Is Intermittently Inoperative. The display in the basic instrument cluster is intermittently inoperative. The following fault codes are stored in the instrument cluster: * B7F6B4 "Instrument cluster: Error in the display unit when switching off (NO SIGNAL)" and/or * B7F6AA "Display switch-off error when starting up" Software error in the instrument cluster
• 10149307Jan 1, 2013Electrical system. All Gauges and Displays in Instrument Cluster Inoperative. All gauges and displays in the instrument cluster are inoperative, including the following: * Speedometer * Revolution counter * Fuel gauge * Engine oil temperature * No check control messages displayed ??No board computer information displayed Note: A power cycle does NOT rectify the issue. Software error in the instrument cluster
• 10149302Jan 1, 2013Steering. Teile Clearing for Steering Systems.
• 10149299Jan 1, 2013Engine. N20 and N26 Engine: DME FC CDA904 FA CAN Message State Trailer 0x2E4 Is Missing.
• 10149298Jan 1, 2013Electrical system, Transmission and drivetrain, Engine. Service Action: Program Control Units. When coming to a stop, there is the possibility of an unfavorable judder. This is due to the software parameters for downshifting and transmission clutch control. CAUSE Unfavorable vehicle software
• 10149293Jan 1, 2013Engine. ?N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding…
• 10150390Dec 1, 2012Equipment. Remote Control Key Buttons Operate Incorrectly After Coding. The remote control buttons operate incorrectly after programming and coding using ISTA/P 2.47.x. or later. * Vehicles without option 302 (Alarm System): the 3rd button unlocks the entire vehicle instead of just opening the trunk. * Vehicles with option 302 (Alarm System): the 4th button panic mode siren does not work; the entire vehicle unlocks. CAUSE…
• 10150389Dec 1, 2012Equipment. Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
• 10150388Dec 1, 2012Equipment. Headunit-High: Navigation to an iPhone Address Is Inoperative. The route guidance to an address selected from the iPhone address book is inoperative. The navigation system integrated into the Headunit-High (HU-H) is not accepting addresses from the iPhone address book when the state (part of the address) is stored in the abbreviated form (e.g., NY instead of New York).
• 10150387Dec 1, 2012Equipment. "Headunit-High: Navigation System Cannot Be Activated. The navigation system cannot be activated when entering the 20-digit INITIAL enabling code manually. This occurs after the Pre-Delivery Inspection (PDI) for the vehicle was already performed and finished. The wrong 20-digit ""enabling code"" was entered during the first attempt; the Headunit-High locks up and the correct ""enabling code"" will not be accepted."
• 10150384Dec 1, 2012Electrical system. "Check Control Message ""Adaptive Headlights Failed"". The Check Control message ""Adaptive Headlights Failed"" is displayed in the Central Information Display (CID). All headlights are functioning properly.
• 10150382Dec 1, 2012Electrical system. Possible Damage to High-voltage Battery. The high-voltage (HV) battery cells could be damaged if the vehicle is prevented from entering sleep mode for an extended period of time. The vehicle is prevented from entering sleep mode when connected to an external 12V battery charger for an extended period of time, e.g., over the weekend. This will keep the high-voltage battery electronics fully active and could cause…
• 10150334Oct 1, 2012Equipment. "Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
• 10150333Oct 1, 2012Equipment. Blower Makes an Unusual Noise. An unusual howling noise is heard coming from the glove compartment and passenger foot well area (blower motor). CAUSE Foreign material such as leaves may have entered the blower motor via the fresh air intake.
• 10150332Oct 1, 2012Exterior lighting. Tail Lamp Is Loose in theTrunk Lid. The customer may notice the tail lamp is either loose or protruding outward from the trunk lid. The tail lamp is not attached to the trunk lid properly.
• 10150331Oct 1, 2012Electrical system. State of Charge Not Displayed in Instrument Cluster. The high-voltage battery state of charge is not visible in the Instrument Cluster when called up through the Board Computer (BC). This condition may be present intermittently. State of charge display not present.State of charge display present. Instrument cluster replacement or importing of the personal profile
• 10150319Oct 1, 2012Fuel system. ?SI B16 02 12 Fuel Supply Systems October 2012 Technical Service This Service Information bulletin supersedes SI B16 02 12 dated July 2012. designates changes to this revision SUBJECT TeileClearing for Natural Vacuum Leak Detection (NVLD) System.
• 10150316Oct 1, 2012Engine cooling. N55 Engine: DME FC 160502 Crankcase Ventilation Heater Activation. The Service Engine Soon lamp is NOT illuminated. When diagnosing the vehicle for a customer complaint, the following fault is stored in the DME fault memory. FC 160502 Crankcase ventilation heater, activation: short circuit to ground. This is an erroneous fault that can be ignored.

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