2017 BMW I3 Technical Service Bulletins

201 technical service bulletins (TSBs) are on record for the 2017 BMW I3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10163054Jun 1, 2019Equipment. Intermittently the vehicle has no heater output.
• 10163038Jun 1, 2019Brakes. CCM Brake system: Press pedal harder for usual braking power. Drive with caution to nearest authorized BMW Service workshop lights up. (Check Control message ID24) The fault usually only occurs at very low temperatures and in rainy regions. CAUSE Moisture in the connector of the electric vacuum pump.
• 10161581May 1, 2019Electrical system, Equipment. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10161579May 1, 2019Equipment. Telematics control unit activation via dcsnet for bmw assist.
• 10161578May 1, 2019Equipment. INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
• 10161567May 1, 2019Electrical system, Equipment. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
• 10161550May 1, 2019Steering, Electrical system, Transmission and drivetrain. The electrical machine electronics (EME) Printed Circuit Board (PCB) may not have been produced to specifications. In the event that the EME detects this condition it will shut down high-voltage electrical power. A shut down of high-voltage electrical power would result in a loss of propulsion increasing the risk of a crash. However the 12-volt electrical power remains functional to support power steering and…
• 10160350Apr 1, 2019Equipment, Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160343Apr 1, 2019Body and structure. OUTER DOOR HANDLE LOOSE. One or both front outer door handles are loose. Improper tightening torque during vehicle production.
• 10160292Apr 1, 2019Equipment, Electrical system. INTERMITTENT HEATER OUTPUT. Intermittently the vehicle has no heater output.
• 10160267Apr 1, 2019Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160260Apr 1, 2019Latches, locks and linkages, Body and structure. OUTER DOOR HANDLE LOOSE. One or both front outer door handles are loose. Improper tightening torque during vehicle production.
• 10160223Apr 1, 2019Equipment. INTERMITTENT HEATER OUTPUT. Intermittently the vehicle has no heater output.
• 10159151Mar 1, 2019Equipment, Electrical system. PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10159135Mar 1, 2019Electrical system. STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018.
• 10159132Mar 1, 2019Visibility (wipers, defrost, mirrors). RATTLE NOISE IN SUNROOF AT HIGH TEMPERATURES. A rattle noise may be heard from the sunroof area with ambient temperatures above 80°F with the sunroof glass in the vented position.
• 10153774Jan 1, 2019Electrical system, Air bags. AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.
• 10153745Jan 1, 2019Fuel system. SERVICE ACTION: REPLACE THE FUEL TANK PRESSURETEMPERATURE SENSOR. The internal sealing of the fuel tank pressure-temperature sensor may fail.
• 10153647Jan 1, 2019Equipment. INSUFFICENT AIR COMING FROM VENTS. Air quantity from vents does not chance with blower speed.
• 10153643Jan 1, 2019Electrical system. BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
• 10153707Dec 1, 2018Electrical system, Equipment. Standard occasional use cable - charging complaint troubleshooting.
• 10149543Oct 1, 2018Visibility (wipers, defrost, mirrors), Electrical system. STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
• 10149537Oct 1, 2018Electrical system. THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed.
• 10149484Oct 1, 2018Fuel system. SERVICE ACTION. REPLACE THE FUEL TANK PRESSURETEMPERATURE SENSOR. The internal sealing of the fuel tank pressure-temperature sensor may fail. As a result, the sensor may read an incorrect value and set a fault code for the fuel tank evaporation system. This may lead to the Malfunction Indicator Lamp (MIL) being illuminated.
• 10150896Sep 1, 2018Equipment, Electrical system. "?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message ""Battery of remote key empty (ID:00067)"" displayed Fault memory entry ""BDC 804415- ID Transmitter: Battery under-voltage"" stored Remote key…
• 10150057Sep 1, 2018Electrical system. ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
• 10150056Sep 1, 2018Electrical system. ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10145349Jul 1, 2018Electrical system. STATIONARY CLIMATE CONTROL NOT POSSIBLE WHEN SET FOR DEPARTURE TIME BETWEEN 0:00 AND 0:30 TIME RANGE: The programmed stationary climate control ventilation function does not switch on when the departure time is set between 0:00 and 0:30 time range (With the vehicle time setting set to 24 hour).
• 10145338Jul 1, 2018Engine cooling. THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
• 10145337Jul 1, 2018Electrical system. SERVICE ACTION: KLE - CONVENIENCE CHARGING ELECTRONICS I01 REX: OBD relevant diagnoses of the KLE (convenience charging electronics) cannot be processed correctly because of a data transmission error in the EME (electrical machine electronics).
• 10145321Jul 1, 2018Equipment. PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
• 10145320Jul 1, 2018Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
• 10145316Jun 1, 2018Equipment. COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
• 10145306Jun 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10145289Jun 1, 2018Fuel system. X5 PHEV, I3 REX AND I8 FUEL TANK PRESSURE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicleÕs Fuel Tank Pressure Sensor to:
• 10143570May 1, 2018Electrical system. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10143569May 1, 2018Electrical system, Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
• 10143564May 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10143558May 1, 2018Equipment, Transmission and drivetrain. SERVICE ACTION: KLE - CONVENIENCE CHARGING ELECTRONICS I01 REX: OBD relevant diagnoses of the KLE (convenience charging electronics) cannot be processed correctly because of a data transmission error in the EME (electrical machine electronics).
• 10138411Apr 1, 2018Equipment. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10138410Apr 1, 2018Equipment. IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
• 10138404Apr 1, 2018Electrical system, Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10138402Apr 1, 2018Electrical system. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
• 10136358Mar 1, 2018Equipment. A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected".
• 10136355Mar 1, 2018Exterior lighting. HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
• 10136351Mar 1, 2018Electrical system. SERVICE ACTION: PROGRAMMING CONTROL UNITS (RANGE): The actual range can be inaccurate in relation to the state of charge of the high-voltage battery.
• 10136350Mar 1, 2018Electrical system. POWER LOSS AT VERY LOW SOC OF HV BATTERY: The vehicle may exhibit any of the following at very low State of Charge (SOC) Ð less than 8%:
• 10136349Mar 1, 2018Electrical system. High-Voltage Charging Cable Lock Malfunction: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. The high-voltage charging cable cannot be unlocked and disconnected.
• 10136348Mar 1, 2018Electrical system. EME SETS FAULT CODE 222931 OR LOW COST CHARGING NOT FUNCTIONAL AFTER PROGRAMMING: Fault code "222931 Ð Charge management function: settings not calibrated" is stored in the Electrical Machine Electronics (EME), and/or "Low Cost Charging" is not functional after programming of vehicle.
• 10136344Mar 1, 2018Latches, locks and linkages. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

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