2018 BMW I3 Technical Service Bulletins

143 technical service bulletins (TSBs) are on record for the 2018 BMW I3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10136348Mar 1, 2018Electrical system. EME SETS FAULT CODE 222931 OR LOW COST CHARGING NOT FUNCTIONAL AFTER PROGRAMMING: Fault code "222931 Ð Charge management function: settings not calibrated" is stored in the Electrical Machine Electronics (EME), and/or "Low Cost Charging" is not functional after programming of vehicle.
• 10136344Mar 1, 2018Latches, locks and linkages. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10136339Mar 1, 2018Steering. NOISE FROM FRONT AXLE WHEN STEERING: Chattering or squeaking noise is heard (refer to attached video https://tinyurl.com/y9kwrucl ) from the front axle under the following steering conditions:
• 10136000Mar 1, 2018Equipment. CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
• 10135992Mar 1, 2018Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10142945Jan 1, 2018Equipment. Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
• 10142942Jan 1, 2018Electrical system. REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span.
• 10142940Jan 1, 2018Equipment. NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
• 10142933Jan 1, 2018Body and structure. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10142924Jan 1, 2018Engine cooling. EME FAULTS CANNOT BE READ IN ISTA: While diagnosing faults with in the EME, no fault details will appear and no relevant test plans will be linked.
• 10146767Sep 1, 2017Electrical system. INSTRUMENT CLUSTER HAZES OVER. Customer notices a gray haze (shown below) on the instrument cluster face after: Instrument cluster was cleaned with a microfiber cloth. A film is removed from instrument cluster face after repair. Excessive electrostatic charging of the instrument cluster caused by faulty grounding inside the cluster between the circuit board and the display.
• 10146764Sep 1, 2017Steering. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
• 10146719Jun 1, 2017Equipment. ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD…
• 10193496Feb 5, 2017Electrical system, Hybrid propulsion system. The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehicles without REx. - Excessively high range displayed in instrument cluster.
• 10150978Jan 1, 2017Electrical system. ?MIL LAMP ILLUMINATED due to an internal fault in the EME. Replace EME.
• 10150962Jan 1, 2017Equipment, Fuel system. ?SERVICE ENGINE SOON (MIL) light comes on. Replace oxygen sensor before catalytic converter and injectors.
• 10146794Dec 1, 2016Equipment. SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
• 10146734Dec 1, 2016Engine cooling. SERVICE ENGINE SOON (MIL) - RDME FC 124301/124302. Malfunction indicator light illuminated. Fuel-air mixture error codes in the range extender digital motor electronics (RDME). Possible hardware defect of: The oxygen sensor before catalytic converter.
• 10151378Jun 1, 2016Equipment. KNOCKING NOISE FROM RF WHEEL AREA WHEN A/C IS ACTIVATED. A knocking noise is heard when entering drive readiness or after driving a short distance with the air conditioning activated. This only affects vehicles with a heat pump (option code 4T9). Note: The noise can only be reproduced once after a restart, then the vehicle must sit for some time before the noise can be heard again. Air Conditioning (A/C)…
• 10151374Jun 1, 2016Electrical system. Drivetrain Malfunction (CCM 794) with Isolation Faults. The Drivetrain Malfunction check control message (CCM 794) is displayed, either while driving or when starting up. The following faults are stored in the vehicle: EME: 22280F and/or 222814 SME: 21F0E3 and/or 21F0E4 When the CCM is present, there are no apparent drivability concerns. After allowing the vehicle to rest and then restart, the CCM typically does…
• 10151372Jun 1, 2016Electrical system. DC Charging - Customer Focused Diagnosis. Diagnosing DC charging complaints requires a precise problem description from the customer, as well as thorough vehicle-side work to find a reliable root cause. Because of the sporadic nature of majority of DC charging issues, the customer's input is invaluable to finding the correct solution.
• 10151371Jun 1, 2016Electrical system. "DC/DC Converter does not supply sufficient 12V power. Customer probably has a CCM stating ""Battery is not charged"" (CCM-ID: 213) is displayed.
• 10151370Jun 1, 2016Electrical system. "SI B61 04 16 General Electrical June 2016 Technical Service EME Fault Code 222C02 Following Replacement or Programming- Diagnosis. Programming, (e.g. following replacement), can cause EME fault code ""222C02 - Electronic immobilizer protection against tampering: expected response implausible"" to be stored. After clearing, the fault comes back during a test drive. Improper EME software"
• 10151356Jun 1, 2016Equipment, Body and structure. Service Action: Replace the Motor Mount Screws. A sudden loss of traction while accelerating sharply may damage the engine mounts.
• 10151335May 1, 2016Equipment. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues…
• 10151333May 1, 2016Vehicle speed control, Forward collision avoidance, Equipment. """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting…
• 10151322May 1, 2016Equipment, Electrical system. The Charging Cable Does not Release from the Charging Socket after Charging. The charging cable does not release from the charging socket after charging. High voltage charging socket housing tolerance prevents the lock actuator pin from mechanically disengaging from the charging cable.
• 10151319May 1, 2016Visibility (wipers, defrost, mirrors). "This Service Information bulletin supersedes SI 54 01 16 dated February 2016. A Delivery Stop has been issued on i3 BEV vehicles produced from December 09, 2015 to January 22, 2016. Vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. The sunroof may not be properly sealed, so that leaks could possibly develop. This bulletin will be updated with repair instructions and warranty…
• 10151258Apr 1, 2016Equipment. Engine and Gearbox Suspension. Technical Service his Service Information bulletin supersedes SI B22 01 15 dated February 2016. A sudden loss of traction while accelerating sharply may damage the engine mounts.
• 10151256Apr 1, 2016Electrical system, Equipment. This Service Information bulletin supersedes SI B12 27 15 dated November 2015 SUBJECT Service Engine Soon (MIL) - IHKA FC 801375 & 8013A3. The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage) is stored: Temporary fault…
• 10151134Feb 1, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). "A Delivery Stop has been issued on i01 (i3 Battery Electric Vehicle) produced from December 09, 2015 to January 22, 2016. These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. The sunroof may not be properly sealed, so that leaks could possibly develop. Affected vehicles have been identified and will display under ""vehicle comments"" in DCS Warranty or ISPA Light.
• 10151119Feb 1, 2016Electrical system, Equipment. SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call…
• 10151115Feb 1, 2016Equipment, Electrical system. SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151107Feb 1, 2016Visibility (wipers, defrost, mirrors). Delivery Stop: Sunroof. Possible Leak.
• 10151086Feb 1, 2016Other or unknown, Equipment, Engine. A sudden loss of traction while accelerating sharply may damage the engine mounts.
• 10151085Feb 1, 2016Equipment, Engine cooling. This Service Information bulletin supersedes SI B22 01 15 dated November 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. As a result, the electric drivetrain moves excessively in the chassis. A banging noise can be heard from the rear of the vehicle during load reversals. In addition, the vehicle may experience a…
• 10151084Feb 1, 2016Engine cooling, Equipment. SUBJECT Correct Installation of W20 Catalytic Converter. Metallic noise from rear of vehicle equipped with a range extender. Improperly installed decoupling element allows contact with the heat shield. This may have been the result of a missing or obscured blue mark on the rear silencer support which is meant to indicate how far to push the decoupling element onto the support. This issue is not present from the…
• 10151076Feb 1, 2016Engine, Electrical system. SI B12 12 15 Engine Electrical Systems February 2016 Technical Service This Service Information bulletin supersedes SI B12 12 15 dated February 2016. SUBJECT Service Engine Soon (MIL): EME FC CF948C. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster (Kombi). This does not affect drivability, and no symptoms are apparent to the customer. CAUSE Electrical Machine Electronics…
• 10151023Jan 1, 2016Equipment. Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10151017Jan 1, 2016Electrical system. ? Vehicles which have had the KOMBI (Instrument Cluster) replaced may display incorrect CBS (Condition Based Service) data after programming.
• 10151008Jan 1, 2016Tires, Wheels, Body and structure. SI B36 04 14 Wheels and Tires January 2016 Technical Service. This Service Information bulletin supersedes SI 36 04 14 dated September 2014. SUBJECT: Rolling Tire Noise . INFORMATION: You will find that driving an i3 is very similar to driving the conventional cars and trucks you're used to drive, but turn the "Readiness" ON and you'll immediately notice the silence from the powertrain. Once you'll pull away…
• 10150907Jan 1, 2016Steering, Equipment. Steering wheel rubs/brushes against the steering column trim. When the steering wheel is moved, it rubs/brushes against the steering column trim. CAUSE Rear steering wheel trim.
• 10150906Jan 1, 2016Steering, Equipment. Noises when turning the steering wheel. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.

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