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Latches, locks and linkagesPart report

2004 BMW X5 Latches, locks and linkages Problems

Complaints
7about this part
Share
11%of 64 total for the year
Median mileage
98,365miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the latches, locks and linkages of the 2004 BMW X5, 11% of the 64 complaints for this model year. Where a mileage was given, the median is 98,365 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Recently purchased this vehicle used, the external driver door latch not working, have to climb over from passenger side of vehicle, this is ridiculous, this is one of several issues I am having with this vehicle. I have done some research and see this is common problem and it should be addressed by Bmw. I have had 2 other used vehicles which both have lasted me 10 years from the dates I purchased them (and they were already 8 and 10 years old. This is my first Bmw and might be my last if Bmw does not take issues with their vehicles seriously and help consumers. …”

NHTSA complaint #10519727, filed 2013-06, 117,000 miles

“Our 2004, Bmw x-5 door jammed on the front passenger side. I have contacted Bmw, but they denied any problems concerning doors jamming. However, I conducted an internet search and found numerous postings discussing the door jamming. I advised Bmw that I feel like my families safety is at risk due to the door failure. I asked them to please note that this was a safety risk and could put my family at risk. This is my only vehicle that I have to transport my family, due to my husband being activated with the military. Bmw denied any problems with the door. …”

NHTSA complaint #10228603, filed 2008-05, 79,000 miles

“We have a 2004 Bmw X5, and the driver's door inside opening mechanism has broken twice; once under warranty and once after. The repair costs nearly $800, so many will not pay to have it fixed. The problem endangers the driver if in an accident and needing to exit the vehicle, and it is caused by the routing of the cable through a plastic part.”

NHTSA complaint #10301696, filed 2010-01, 56,000 miles

“Latch jam on driver door of Bmw X5 year 2004. The door will not always shut when it is very cold. It will take 30 to 45 minutes after the car warms up to shut. Bmw of north america does not claim this is faulty for a recall. They have received other complaints with this issue on older model X5's. Since alot of the X5's are not outside as much as mine (I.e. Overnight) you will not have a huge amount of complaints. The complaints will be with the ones that are in the cold weather regions of american and are outside for extended period of times and very frequently outside.. …”

NHTSA complaint #10297751, filed 2010-01, 98,365 miles

“On may 21, 2008, I reported a problem regarding my Bmw X5 having a door failure problem regarding the electronic system. On may 29, 2008 I was in a motor vehicle accident. The accident was not my fault. I was hit from behind. My son and I were injured. I had to be extracted from the vehicle. The emergency personal could not open the passenger door to remove me from the vehicle. They had to go through the back seat. I had complained to you and Bmw regarding the safety hazard of this vehicle. Bmw was slow to reply. …”

NHTSA complaint #10229652, filed 2008-06

Related service bulletins

Latches, locks and linkages: other model years

YearComplaintsShare of year
202613%
202011%
201811%
201422%
201210%
200921%
2004711%
200333%
200266%
20011811%
2000310%

Other parts of the 2004 BMW X5

Transmission and drivetrain
11 complaints
Electrical system
10 complaints
Engine
9 complaints
Seats
7 complaints
Body and structure
7 complaints
Air bags
6 complaints
Exterior lighting
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Steering
4 complaints
Other or unknown
3 complaints
Suspension
3 complaints
Brakes
2 complaints

← All problems reported for the 2004 BMW X5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology