2014 BMW X5 Technical Service Bulletins

396 technical service bulletins (TSBs) are on record for the 2014 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10150896Sep 1, 2018Equipment, Electrical system. "?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message ""Battery of remote key empty (ID:00067)"" displayed Fault memory entry ""BDC 804415- ID Transmitter: Battery under-voltage"" stored Remote key…
• 10150057Sep 1, 2018Electrical system. ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
• 10150056Sep 1, 2018Electrical system. ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10149961Sep 1, 2018Engine. ?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or…
• 10145338Jul 1, 2018Engine cooling. THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
• 10145320Jul 1, 2018Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
• 10145274Jul 1, 2018Fuel system. N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: For the eligible vehicles, BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the vehicleÕs engine fuel injectors to:
• 10145306Jun 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10145298Jun 1, 2018Seats. MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
• 10145292Jun 1, 2018Engine cooling. TURBO BOOST ACTUATOR ROD LOOSE (DIESEL): Limited engine performance (lack of boost) with a Malfunction Indicator Lamp (MIL) illuminated.
• 10143570May 1, 2018Electrical system. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10143569May 1, 2018Electrical system, Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
• 10143565May 1, 2018Equipment. NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or
• 10143564May 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10143560May 1, 2018Electrical system. SME FCS 21F156 21F1F7: The following codes are saved in the battery management electronics (SME) fault memory:
• 10138410Apr 1, 2018Equipment. IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
• 10138402Apr 1, 2018Electrical system. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
• 10138386Apr 1, 2018Suspension, Wheels. Cracking noises from the front axle area while turning the wheels, when stationary or parking
• 10136357Mar 1, 2018Equipment. HVAC BLOWER NOT WORKING: HVAC blower is not working.
• 10136355Mar 1, 2018Exterior lighting. HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
• 10136352Mar 1, 2018Electrical system. BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above.
• 10136347Mar 1, 2018Electrical system. HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
• 10136344Mar 1, 2018Latches, locks and linkages. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10136000Mar 1, 2018Equipment. CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
• 10154852Feb 1, 2018Equipment, Body and structure. DOOR OPENS TO FIRST STAGE WHILE DRIVING. The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request.
• 10154817Feb 1, 2018Engine. ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
• 10135054Feb 1, 2018Equipment. BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
• 10135025Feb 1, 2018Electrical system. DME FAULT CODE CDC203: Various control units contain faults indicating missing messages from the battery management electronics
• 10135019Feb 1, 2018Engine. Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
• 10142945Jan 1, 2018Equipment. Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
• 10142942Jan 1, 2018Electrical system. REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span.
• 10142940Jan 1, 2018Equipment. NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
• 10142933Jan 1, 2018Body and structure. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10142929Jan 1, 2018Steering, Transmission and drivetrain. CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
• 10142937Dec 1, 2017Transmission and drivetrain. LACK OF POWER OR DRIVING READINESS CANNOT BE ESTABLISHED: Drive parameters (speed and torque) may be restricted.
• 10136744Dec 1, 2017Equipment. RECALL CAMPAIGN 17E-A04: REPLACE EMISSIONS LABEL: Vehicles are non-compliant with emissions regulations (incorrectly labelled).
• 10136738Dec 1, 2017Equipment. NBT Head Unit High (HU-H) Resets Intermittently or Permanently
• 10136721Dec 1, 2017Steering. NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position
• 10136714Dec 1, 2017Engine cooling. MIL IS ON WITH DME FAULT 195014 - DIFFERENTIAL PRESSURE SENSOR: The Malfunction Indicator Lamp (MIL) is illuminated and the following fault is stored in the Digital Motor Electronics (DME) fault memory:
• 10142922Nov 1, 2017Engine cooling. N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT: This SI provides a new tool and a new procedure for the N63TU valve seals replacement.
• 10146769Sep 1, 2017Air bags. "AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection…
• 10146764Sep 1, 2017Steering. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
• 10146759Sep 1, 2017Latches, locks and linkages. "Door Opens to First Stage While Driving. The door opens to the first stage and the ""Door Open"" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request."
• 10146719Jun 1, 2017Equipment. ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD…
• 10149257May 1, 2017Electrical system. Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
• 10149227May 1, 2017Transmission and drivetrain, Engine. POWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream DeNOx-catalytic converter, signal NOx: NOx-Signal invalid for too long 280F00 - NOx-Sensor downstream DeNOx-catalytic converter, signal NOx: NOx-signal invalid for too long 29FC00…
• 10136745May 1, 2017Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information
• 10146658Apr 1, 2017Equipment. "?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for…
• 10146652Apr 1, 2017Electrical system. "?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction…
• 10146647Apr 1, 2017Electrical system. "HV CHARGING INTERMITTENTLY NOT POSSIBLE. HV charging is intermittently not possible. When charging problem occurs, a CCM 804 "Charging Not Possible" will be displayed. Affected vehicles may begin to charge if the charger plug is rapidly plugged/unplugged several times. Charging problem may be noticed consistently at same charging location, but not at others. KLE Software."

← All problems reported for the 2014 BMW X5