2020 BMW X5 Technical Service Bulletins

373 technical service bulletins (TSBs) are on record for the 2020 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10214266Apr 1, 2022Air bags, Lane departure. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
• 10214265Apr 1, 2022Electrical system. On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
• 10212797Apr 1, 2022Electrical system. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
• 10212795Apr 1, 2022Electrical system. Check Control message (CCM) displays "Vehicle key missing" after engine start.
• 10212793Apr 1, 2022Equipment. 48 V battery may become totally discharged, and possible replacement needed.
• 10212792Apr 1, 2022Equipment. This Service Information Bulletin (Revision 11) replaces TRI B52 23 19 dated February 20212. This bulletin is information only, no claim information intended.
• 10212791Apr 1, 2022Body and structure. In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail over time.
• 10212785Apr 1, 2022Equipment. Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
• 10212784Apr 1, 2022Fuel system, Engine cooling. The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.
• 10211865Mar 1, 2022Electrical system. BMW AG has issued a Delivery Stop (effective March 29, 2022) on three (3) Model Year 2022 BMW X5 SAV vehicles that were produced on March 23, 2022. The 12V battery vent tube will need to be replaced.
• 10211862Mar 1, 2022Seats. Noise is heard from the seat frame/rail assembly. Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
• 10211861Mar 1, 2022Seats. Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.
• 10211860Mar 1, 2022Body and structure. A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
• 10211852Mar 1, 2022Engine cooling, Fuel system. During manufacturing, the evaporative lines for the EVAP system may have been routed incorrectly. This could result in a Service Engine Soon (MIL) lamp turning on.
• 10211809Mar 1, 2022Steering, Equipment, Lane departure. The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
• 10214264Feb 1, 2022Body and structure, Visibility (wipers, defrost, mirrors). The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
• 10214263Feb 1, 2022Seats. With the launch of the G05 (X5) Sports Activity Vehicle in August 2018, a new style of networked seats was introduced that have new operating parameters. This service information bulletin details the operation of the new style seats.
• 10214258Feb 1, 2022Wheels. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
• 10214255Feb 1, 2022Fuel system. A fuel leak may develop from the fuel tank.
• 10214254Feb 1, 2022Back-over prevention (rear camera). In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10212529Feb 1, 2022Equipment, Electrical system. The Driver Attention Camera (DCS) setting is missing or greyed out. The setting can normally be found under General settings, Driver Attention Camera.
• 10212527Feb 1, 2022Air bags. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
• 10212523Feb 1, 2022Equipment. BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
• 10208179Jan 1, 2022Engine cooling, Equipment. Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.
• 10208178Jan 1, 2022Suspension, Electronic stability control. After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
• 10208176Jan 1, 2022Fuel system, Engine cooling. The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.
• 10206693Dec 1, 2021Electrical system, Equipment. While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
• 10206692Dec 1, 2021Other or unknown, Equipment, Electrical system. The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
• 10206690Dec 1, 2021Engine, Electrical system, Steering. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10206688Dec 1, 2021Equipment. SiriusXM satellite radio is not working and does not display a channel list.
• 10206687Dec 1, 2021Equipment, Electrical system. BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant.
• 10206686Dec 1, 2021Body and structure, Equipment. The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
• 10206684Dec 1, 2021Body and structure, Equipment. This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area.
• 10206683Dec 1, 2021Equipment, Seats. Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests.
• 10205616Nov 1, 2021Back-over prevention (rear camera). A groaning type noise is heard during the height adjustment.
• 10205612Nov 1, 2021Equipment. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
• 10205600Nov 1, 2021Electrical system. BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
• 10205095Nov 1, 2021Electrical system. The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
• 10205093Nov 1, 2021Engine cooling. The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
• 10205090Nov 1, 2021Body and structure. This situation can result in 2 customer complaints: 1. Wind noise, and 2. Excess water entry.
• 10205072Nov 1, 2021Electrical system. BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
• 10205071Nov 1, 2021Forward collision avoidance, Air bags, Electrical system. BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
• 10205070Nov 1, 2021Electrical system. Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
• 10204533Oct 1, 2021Equipment. In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10204532Oct 1, 2021Equipment. With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update.
• 10204661Sep 1, 2021Steering. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.
• 10204660Sep 1, 2021Equipment. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO.
• 10204659Sep 1, 2021Electrical system. The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
• 10203340Sep 1, 2021Steering. Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
• 10203339Sep 1, 2021Seats. Noise is heard from the seat frame/rail assembly when activating the seat motors.

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