2020 BMW X6 Technical Service Bulletins

301 technical service bulletins (TSBs) are on record for the 2020 BMW X6. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10179009Jul 1, 2020Electrical system. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data…
• 10179007Jul 1, 2020Equipment. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly…
• 10178996Jul 1, 2020Brakes, Wheels. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
• 10178995Jul 1, 2020Engine, Engine cooling, Equipment. DELIVERY STOP - INSPECT NUTS ON CATALYTIC CONVERTER: BMW AG has issued a Delivery Stop (effective June 23, 2020) on certain Model Year 2020 BMW vehicles that were produced between March 10, 2020 and June 1, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
• 10178994Jul 1, 2020Engine cooling, Engine. COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
• 10177632Jun 1, 2020Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both. Side view camera loose fitment in the exterior…
• 10177626Jun 1, 2020Body and structure. TAILGATE DOES NOT OPEN COMPLETELY: When opened either from the remote key, activation button on the driver's door panel, or using foot motion via Comfort Access; the tailgate will not open completely. The tailgate will release, open a small amount, and stop as shown below: A software error in the automatic tailgate control unit (HKFM).
• 10176381May 1, 2020Electrical system. REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
• 10176380May 1, 2020Electrical system. SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
• 10176369May 1, 2020Vehicle speed control. FUEL FILLER DOOR STICKING: The fuel filler door may be sticking requiring multiple attempts to open. The fuel filler door material can swell in wet conditions causing the filler door to stick.
• 10176367May 1, 2020Lane departure, Wheels. JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW…
• 10176365May 1, 2020Engine cooling. SERVICE ACTION - ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.
• 10176360May 1, 2020Engine. B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
• 10175293Apr 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10175292Apr 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10175290Apr 1, 2020Forward collision avoidance, Lane departure, Back-over prevention (rear camera). KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
• 10175285Apr 1, 2020Electrical system. DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the…
• 10175284Apr 1, 2020Equipment, Electrical system. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully…
• 10175275Apr 1, 2020Equipment. FIBERS PROTRUDING FROM CENTER SPEAKER COVER: Fibers are protruding from beneath the center dashboard speaker cover. Insulation material underneath the speaker may become loose. The situation may become even more noticeable on those vehicles where the dashboard area is cleaned using a vacuum cleaner.
• 10174320Apr 1, 2020Electrical system, Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both…
• 10174318Apr 1, 2020Transmission and drivetrain, Electrical system, Equipment. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10174317Apr 1, 2020Latches, locks and linkages, Equipment. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic…
• 10174315Apr 1, 2020Electrical system, Equipment. DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174031Apr 1, 2020Equipment, Electrical system. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
• 10174026Apr 1, 2020Air bags, Engine cooling. Headlight Malfunction Check Control Message: Intermittently a check control message may be present stating "Adaptive headlight failure" (CC message 127) or "Headlight range control failure" (CC message 100).
• 10174009Apr 1, 2020Transmission and drivetrain, Brakes, Wheels, Back-over prevention (rear camera). TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.
• 10174006Apr 1, 2020Engine cooling. COOLANT LEAKING FROM THE LOW TEMPERATURE COOLING SYSTEM (B58C ENGINE): This Service Information Bulletin (Revision 1) replaces SI B17 02 20 dated March 2020. Premature breakdown of the coolant with gassing in the low temperature cooling system.
• 10174003Apr 1, 2020Electrical system. SERVICE ACTION: INSPECT AND SECURE THE ENGINE ELECTRICAL HARNESS: An improperly routed engine wiring harness may become damaged if it contacts the air conditioning (AC) compressor pulley.
• 10172502Feb 1, 2020Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10172495Feb 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses.
• 10172493Feb 1, 2020Fuel system. FUEL FILLER DOOR STICKING: The fuel filler door may be sticking requiring multiple attempts to open. The fuel filler door material can swell in wet conditions causing the filler door to stick.
• 10172492Feb 1, 2020Engine cooling. SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.
• 10171503Jan 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10171502Jan 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10171486Jan 1, 2020Engine cooling. SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as "Open" when checked either in AIR the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.
• 10171483Jan 1, 2020Engine cooling. DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no…
• 10171479Jan 1, 2020Engine cooling. MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects…
• 10170591Dec 1, 2019Back-over prevention (rear camera), Lane departure. TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side passenger side or both. The arrow identifies the line which is shown as…
• 10170589Dec 1, 2019Brakes. INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
• 10170588Dec 1, 2019Electrical system. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
• 10170577Dec 1, 2019Brakes. HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required.
• 10169474Nov 1, 2019Equipment. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
• 10169472Nov 1, 2019Equipment, Electrical system. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
• 10169470Nov 1, 2019Exterior lighting, Electrical system. DELIVERY STOP: PROGRAMMING CONTROL MODULES (TAIL LAMPS). BMW of North America LLC has issued a Delivery Stop (effective October 24 2019) on a small number of Model Year 2020 BMW X6 vehicles that were produced in the date range shown above. In extremely rare instances dimming of the tail lamps in the "Welcome mode" and "Goodbye mode" could cause the left or rear tail lamps and/or brake lamps to not illuminate. It is…
• 10169469Nov 1, 2019Equipment, Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10169467Nov 1, 2019Equipment, Body and structure, Latches, locks and linkages. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
• 10169460Nov 1, 2019Equipment, Brakes. HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the…
• 10169457Nov 1, 2019Electrical system, Engine cooling. THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL).

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