2019 BMW X7 Technical Service Bulletins

463 technical service bulletins (TSBs) are on record for the 2019 BMW X7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10170588Dec 1, 2019Electrical system. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
• 10169476Nov 1, 2019Forward collision avoidance, Equipment. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
• 10169474Nov 1, 2019Equipment. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
• 10169472Nov 1, 2019Electrical system, Equipment. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
• 10169469Nov 1, 2019Electrical system, Equipment. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10169467Nov 1, 2019Equipment, Body and structure, Latches, locks and linkages. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
• 10169466Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). FRONT ROLLER SUNSHADE LOOSE. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. This bulletin only applies to vehicles with an Alcantara headliner. The Alcantara material may be too thick to operate correctly in the panoramic sunroof frame.
• 10169457Nov 1, 2019Electrical system, Engine cooling. THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL).
• 10169456Nov 1, 2019Engine. Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019. There is a possibility of contamination in the engine.
• 10168014Oct 1, 2019Back-over prevention (rear camera), Electrical system. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.
• 10168012Oct 1, 2019Equipment. DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
• 10168010Oct 1, 2019Electrical system. SERVICE ACTION: SOFTWARE QUALITY UPDATE. BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant which: Allows the occupants to ask their BMW a question or give it a command Activates Customizable Experience Modes that can adjust the ambient lighting, seat heating and sunroof shades This software update will also make…
• 10168009Oct 1, 2019Electrical system, Visibility (wipers, defrost, mirrors). WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
• 10168005Oct 1, 2019Electrical system. ETHERNET MODULES STOP RESPONDING OR INCREASED STANDBY CURRENT. A vehicle which was previously programmed to integration level S18A-19-07-525, or up to and including S18A-1907-552 may display the following issues: Fault pattern 1: Failure of the driver assistance system (including Check Control message) Radio doesn't work or stops working Reverse camera doesn't work Ethernet modules sometimes do not respond CCM 374…
• 10168004Oct 1, 2019Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
• 10166395Sep 1, 2019Equipment. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
• 10166394Sep 1, 2019Equipment, Forward collision avoidance. DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
• 10166393Sep 1, 2019Electrical system. SERVICE ACTION: SOFTWARE QUALITY UPDATE: BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant.
• 10166391Sep 1, 2019Electrical system. HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
• 10166387Sep 1, 2019Electrical system, Engine. SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING: When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
• 10166386Sep 1, 2019Equipment, Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
• 10166383Sep 1, 2019Equipment, Body and structure, Visibility (wipers, defrost, mirrors). SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area.
• 10166374Sep 1, 2019Electrical system, Equipment. BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
• 10166372Sep 1, 2019Electrical system. ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
• 10166370Sep 1, 2019Electrical system, Equipment. KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
• 10166228Sep 1, 2019Engine cooling. COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.
• 10165270Aug 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10165267Aug 1, 2019Lane departure, Steering. LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
• 10165265Aug 1, 2019Equipment. STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle.
• 10165264Aug 1, 2019Equipment, Electrical system. NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).
• 10165262Aug 1, 2019Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2) replaces SI B62 01 19 dated March 2019. Updated I-level info.
• 10165259Aug 1, 2019Seats. SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07. The seat switch located in the left rear of the trunk area has a hardware change as of 7/2019. - After pressing a button requesting seat movement an orange LED will now flashslowly during the entire time the seat is moving - Once seat movement completes the LED will stop flashing - If there is a problem with seat operation the LED will flash rapidly instead…
• 10165258Aug 1, 2019Seats. SECOND ROW 60/40 PASSENGERS SIDE SEAT INTERMITTENTLY WON'T LATCH. The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
• 10165257Aug 1, 2019Seats. SECOND ROW SEATS INTERMITTENTLY ELECTRONICALLY INOPERATIVE. The second and/or third row of seats intermittently may not electronically function preventing third row access. The customer may state that one or more seats do not respond to any inputs from the various switches.
• 10165254Aug 1, 2019Seats. SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH This Service Information Bulletin (Revision #2) replaces SI B52 04 19 dated July 2019. The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
• 10165247Aug 1, 2019Equipment, Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10164015Jul 1, 2019Engine, Steering, Electrical system. REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column.
• 10164014Jul 1, 2019Equipment, Electrical system. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle.
• 10164011Jul 1, 2019Fuel system. CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and…
• 10164009Jul 1, 2019Seats, Equipment. NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or "wings") a groaning noise can be heard. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Headrest scissor mechanism (wing) assembly.
• 10164007Jul 1, 2019Equipment, Seats. CREASES/RIPPLES IN THE 2ND ROW 60/40 BENCH SEAT BACKREST SYNTHETIC LEATHER COVER: There are creases/ripples in the leather upholstery of the upper part of the backrest for the 2nd row of seats. This only applies to the 60/40 bench seat. To address customer complaints that the leather was too tight & uncomfortable on previous models the G05 and G07 incorporate a looser fit of the leather to improve long distance…
• 10164001Jul 1, 2019Electrical system. Various check control (cc) messages for failure of driver assistance systems.
• 10163998Jul 1, 2019Electrical system. ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
• 10163997Jul 1, 2019Transmission and drivetrain. TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START. After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
• 10163058Jun 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated May 2019.
• 10163057Jun 1, 2019Electrical system. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
• 10163053Jun 1, 2019Exterior lighting. Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
• 10163050Jun 1, 2019Electrical system. SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
• 10163046Jun 1, 2019Seats. THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT. The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat. The metal retainer clips on the thigh support are too loose.

← All problems reported for the 2019 BMW X7