2011 BMW Z4 Technical Service Bulletins

133 technical service bulletins (TSBs) are on record for the 2011 BMW Z4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147235Sep 1, 2015Engine cooling, Engine. ?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.
• 10151399Aug 1, 2015Engine. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10147214Jul 1, 2015Equipment, Electrical system. Cannot Update Bluetooth Software (KISU Data). The vehicle does not accept the KISU (Customer Initiated Software Update) software update.
• 10147202Jul 1, 2015Equipment. "Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the…
• 10146945Jul 1, 2015Engine cooling, Equipment. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10146944Jul 1, 2015Engine. N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding…
• 10058986Jul 1, 2015Equipment. The plastic oil filter might fail which will cause a leakage to the internal and /or external engine oil or coolant
• 10147724Jun 1, 2015Equipment. iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.
• 10058551Jun 1, 2015Transmission and drivetrain. Bmw: on transmission side, in some vehicles, the transmission fluid is leaking around the area of the oil cooler lines causing unfavorable cooling line connection tolerances to damage o rings. Model e84 (x1), e89 (z4), f22 & 23 (2 series), f30 & 31 (3 series), f32 & 33 (4 series), f34 (gran turismo), f36 (gran coupe).
• 10147136May 1, 2015Tires, Wheels. Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc.
• 10152316Apr 1, 2015Electrical system. "Google(tm) Local Search Inactive. When searching for a Point of Interest (POI) in the navigation menu, the ""Google(tm) Local Search"" option cannot be selected. The POI search option ""Google(tm)Local Search"" is not activated."
• 10152314Apr 1, 2015Electrical system. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
• 10152306Apr 1, 2015Fuel system. "N20 and N26 Engines: ETK Injector Part Number Error. INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump.
• 10147690Mar 1, 2015Equipment. One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us…
• 10147653Mar 1, 2015Engine. "N20 and N55 Engine: Engine Oil Filter Application for Plastic Oil Filter Housing. The current version of EPC does not provide all available options for the engine oil filters used in the N20 and N55 engines produced with a ""plastic"" oil filter housing. The illustration below will help identify the proper engine oil filter application until the EPC is corrected."
• 10147652Mar 1, 2015Engine. N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
• 10147090Feb 1, 2015Equipment, Body and structure. SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion
• 10147624Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10147623Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts…
• 10147595Jan 1, 2015Electrical system, Engine. SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles.
• 10148195Dec 1, 2014Equipment, Electrical system. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service…
• 10148194Dec 1, 2014Equipment, Electrical system. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z…
• 10148192Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10149382Oct 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149361Oct 1, 2014Transmission and drivetrain. DCT Transmission: Oil Leakage Diagnosis. INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014…
• 10149355Oct 1, 2014Engine. . INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function…
• 10149287Oct 1, 2014Engine. SI B12 14 12 October 2014 Engine Electrical Systems Technical Service This Service Information bulletin supersedes SI B12 14 12 dated February 2014. designates changes to this revision SUBJECT N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine loses power; and the Service Engine Soon lamp is…
• 10149286Oct 1, 2014Engine. INFORMATION This section only applies to vehicles that require cleaning the intake valve and intake ports. Refer to the applicable Service Information bulletin or ETK if carbon cleaning was not the root cause for the complaint. Reuse the strut brace bolts. Part Number Carbon Blaster Walnut Shells: Replacement media, 20/30 SAE or 0.45-0.80 mm walnut shells can be sourced locally or through one of the following…
• 10149277Oct 1, 2014Equipment, Engine. Engine Camshaft (VANOS) Adjustment Units: Limited Warranty Extension to 10 Years Without Mileage Limitation. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine to: 10 years without mileage limitation, as determined by the vehicle's original in-service date.
• 10057335Oct 1, 2014Equipment. Bmw: the camshaft (vanos) adjustment units, on certain vehicle, had the limited warranty extended, without the limitation of mileage, to 10 years.
• 10148034Sep 1, 2014Electrical system, Transmission and drivetrain. "Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor…
• 10148218Aug 1, 2014Fuel system. N20 and N26 Injector Replacement. INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this…
• 10148135Jul 1, 2014Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10148127Jul 1, 2014Equipment. SI B64 10 10 Heating and Air Conditioning July 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged.
• 10148120Jul 1, 2014Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148087Jul 1, 2014Engine cooling. External Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs,"…
• 10148101Jun 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
• 10056099Jun 1, 2014Electrical system, Other or unknown. Bmw: when using iphone, various connectivity failures occur, such as disconnection of call, list of contacts incomplete, due to the variants and software used. Model 2008-2014.
• 10148327May 1, 2014Electrical system. Service Action: Wiring Harness Sensor Rear Module. The wiring harness for the convertible top rear module sensor may be positioned incorrectly, which can cause damage to the wiring harness. Incorrect positioning of the convertible top rear module sensor connector AFFECTED VEHICLES This Service Action involves E89 (Z4) vehicles produced from March 26, 2014 to April 1, 2014. First check if a Service Action label with…
• 10148318May 1, 2014Tires, Equipment. Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles.
• 10148276Apr 1, 2014Equipment. Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
• 10148273Apr 1, 2014Equipment, Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148271Apr 1, 2014Equipment, Electrical system. Delivery Stop: Wiring Harness Sensor Rear Module. A Delivery Stop has been issued on certain 2014 model year E89 vehicles produced from March 26, 2014 through April 01, 2014. These vehicles may be faulty with the routing of the micro switch connector for the retractable hard top. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be…
• 10148010Mar 1, 2014Equipment, Electrical system. ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive.
• 10148008Mar 1, 2014Equipment. RAD2+ Radio: Background Noise with Audio Turned Off. Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio…
• 10147966Feb 1, 2014Engine. "N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. INFORMATION Part NumberDescriptionQuantity 11 36 7 583 207Adjustment unit inlet camshaft (VANOS)1 11 36 7 583 208Adjustment unit outlet camshaft (VANOS)1 Refer to ETK for additional bolts and gaskets. WARRANTY INFORMATION Covered under the terms of the BMW New Car/SAV Limited Warranty or the BMW Certified Pre-Owned…
• 10147954Jan 1, 2014Equipment. Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
• 10147953Jan 1, 2014Electrical system. "ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is…
• 10147945Jan 1, 2014Exterior lighting. Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
• 10147928Jan 1, 2014Fuel system, Engine. N52K, N54 and N20 Engine - Noise from Fuel Tank. The customer complains of a noise from the underside rear portion of the vehicle. When diagnosed the noise is coming from the fuel tank. CAUSE A manufacturing defect inside the electric fuel delivery unit (in-tank fuel pump) pressure limiting valve will result in a noise while driving. This defect will not lead to fuel pump failure or loss of power.

← All problems reported for the 2011 BMW Z4