2014 Buick Encore Air bags Problems

“I took my vehicle into the serra dealership in washington, mi on 3/20/17 to have the frontal airbag and pretensioner non depoy safety recall (16007) repaired. On, 6/15/17, I was in a car accident traveling at roughly 50 MPH and my airbags did not deploy. A ford f-150 turned into oncoming traffic without looking causing the front of my vehicle to crash into the side of her truck. The other driver was issued the citation from the police. My Buick Encore is most likely totaled (awaiting confirmation on that).”

“A faulty clock spring assembly prevents the air bag system from functioning properly which poses a major safety risk. Air bag light comes on when driving.”

“The contact owned a 2014 Buick Encore. The contact stated that while in idle traffic going onto the express way when they were suddenly hit in the rear of the vehicle when the seat belts failed to restrain the contact from going forward. The contact stated there was no air bag deployment. The vehicle was towed and deemed totaled. The contact received injuries to their shoulders, neck and chest that required medical attention. A police report was filed. The contact had not spoken with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.”