2020 Buick Encore Technical Service Bulletins

655 technical service bulletins (TSBs) are on record for the 2020 Buick Encore. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10173414Feb 26, 2020Equipment, Tires. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10172332Feb 24, 2020Engine. The Preliminary Information communication advises the technician that there is a part restriction for the 1.2L LIH engine. The dealer technician is advised to call the GM Product Quality Center for further assistance.
• 10172321Feb 17, 2020Equipment. The Preliminary Information communication advises the technician that there is a part restriction for the 1.3L L3T engine. The dealer technician is advised to call the GM Product Quality Center for further assistance.
• 10173418Feb 14, 2020Equipment. This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
• 10173417Feb 14, 2020Equipment, Wheels. This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 10172773Feb 14, 2020Equipment. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10173406Feb 12, 2020Steering, Suspension, Tires. This technical bulletin provides a procedure to replace the steering gear and program the S/S module if found the cause of the customers concern.
• 10173410Feb 11, 2020Engine cooling. This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
• 10172788Feb 10, 2020Equipment, Body and structure. This informational bulletin provides new model features information for the 2020 Buick Encore GX.
• 10173413Feb 7, 2020Body and structure, Equipment. This informational bulletin is to notify dealership personnel as well as providing the customer with the usage instructions from the owner manual, that in extreme cold weather (-18°C or less / 0°F or less), a grille winter cover needs be added during PDI to avoid the customer returning with concerns related to charge air cooler icing.
• 10172784Feb 7, 2020Equipment, Engine. This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10172313Feb 7, 2020Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.
• 10172782Feb 3, 2020Transmission and drivetrain. This informational bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
• 10172291Jan 30, 2020Equipment, Engine cooling. This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
• 10172294Jan 29, 2020Equipment. This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10172293Jan 27, 2020Equipment, Wheels. This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10171875Jan 23, 2020Engine cooling. This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
• 10171887Jan 22, 2020Latches, locks and linkages, Body and structure. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10172285Jan 21, 2020Equipment. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171287Jan 16, 2020Body and structure. This Preliminary information communicates to dealer that upon a PDI they will find a towing eyelet in the right rear bin of the vehicle and where they need to stow it.
• 10171879Jan 8, 2020Engine cooling. This technical bulletin provides a procedure to install a PCV heater or a charge air cooler to correct the turbo charger system from freezing causing cold weather performance issues.
• 10171878Jan 2, 2020Equipment, Fuel system. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10170498Dec 12, 2019Equipment. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10169353Nov 27, 2019Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to correct a condition of wiper blades streaky, Do Not Clean and/or Noisy.
• 10169357Nov 26, 2019Equipment. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
• 10169355Nov 25, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10169351Nov 21, 2019Equipment. This technical bulletin provides repair information to correct a customer concern of Phone Ringer Volume Turned Down or Too Quiet.
• 10169356Nov 12, 2019Equipment, Tires, Wheels. This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
• 10169354Nov 12, 2019Equipment, Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10168212Oct 29, 2019Transmission and drivetrain. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10168175Oct 14, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10168208Oct 9, 2019Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10168205Oct 9, 2019Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10168204Oct 2, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10168188Oct 2, 2019Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10165910Sep 26, 2019Electrical system. This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
• 10165904Sep 25, 2019Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10166662Sep 24, 2019Brakes. This informational bulletin provides information for dealers/technicians on Brake Pedal - Excessive Click Noise with Slight Press of the Brake Pedal.
• 10166638Sep 18, 2019Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10165127Aug 23, 2019Electrical system. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
• 10165087Aug 23, 2019Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10165126Aug 19, 2019Equipment. This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
• 10165121Aug 15, 2019Engine cooling. This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10165122Aug 13, 2019Engine cooling. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10165123Aug 12, 2019Transmission and drivetrain. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10163900Jul 26, 2019Equipment. This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
• 10163272Jun 26, 2019Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

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