2020 Buick Envision Problems
- Complaints
- 12filed with NHTSA
- Median mileage
- 38,500miles, 6 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 25 mpgcombined, 2.5L 4-cyl FWD · 22 city / 29 hwy
Sources: NHTSA records for the 2020 Buick Envision (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 12 consumer complaints for the 2020 Buick Envision. The part named most often is air bags, with 3 complaints (25% of the total), followed by brakes (3) and transmission and drivetrain (3). 6 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 38,500 miles. Of all complaints, 2 involved a crash, 3 an injury, according to the filers. NHTSA lists 0 recall campaigns and 601 technical service bulletins for this model year. Air bags complaints overlap with 2 technical service bulletins filed under the same part. Brakes complaints overlap with 22 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags3 25%
- Brakes3 25%
- Electrical system2 17%
- Other or unknown2 17%
- Engine1 8.3%
- Equipment1 8.3%
- Lane departure1 8.3%
- Seat belts1 8.3%
Also reported: Vehicle speed control (1), Wheels (1).
Example complaints
Air bags: “The Air Bag, Parking Brake, Traction Control/StabiliTrak/Electonic Stability Control lights all came on while operating my vehicle. The lights did not go off, so I reported to the dealership. They determined it was an internal defect in the Inflatable Restraint Sensing and Diagnostic Module. This was not covered under warranty and appears to be a defect in the module. I believe this to be a serious safety concern and recommend a recall of this issue.”
NHTSA complaint #11552084, filed 2023-10Brakes: “I put the car into park and I exited the vehicle because I forgot to push the stop button. So I reached accross the driver's seat and push the stop button. When I did this the car began to roll back as if it was in neutral. I did not touch the shift knob. It shifted into neutral on its on. The front down was open at the time. The car should not have moved if the front door was open. The car ended up rolling down a small hill and ran over me.”
NHTSA complaint #11543086, filed 2023-09Transmission and drivetrain: “I was driving and came to a stop at a light and all the sudden in my car just shut off. It took me a minute to try to turn it back on while cars behind me honking their horn. I’m assuming it has something to do with the electric due to the start stop button. I don’t have official incident report because I was able to get my car turned back on. I looked it up on the Internet and several people are having this issue.”
NHTSA complaint #11630026, filed 2024-12Electrical system: “We have two problems what we would call safety issues. First, all the sound in the vehicle was lost which included safety belt warning alarm, turn signal bells, door open alarms, etc. We were told by the dealership that it was a faulty amplifier. Secondly, the sunroof opened by itself, and is locked in the open position which makes the vehicle undrivable due to weather conditions and makes it an easy target for theft. The vehicle was locked and parked in our driveway when we noticed the sunroof was open. We know this occurred on it's own as we had just washed the vehicle and locked the doors. …”
NHTSA complaint #11608542, filed 2024-08Mileage when problems were reported
50% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 10,300 and 82,910 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Buick Envision. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Envision · SUV AWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
| Envision · SUV FWD | not rated | 4 / 4 | 5 | 5 | — |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2019: same overall rating; 2021: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Buick Envision version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Envision AWD | 2.0L 4-cyl | 9-speed automatic | 20 | 25 | 22 | $3,750 |
| Envision AWD | 2.5L 4-cyl | 6-speed automatic | 21 | 27 | 24 | $2,800 |
| Envision FWD | 2.5L 4-cyl | 6-speed automatic | 22 | 29 | 25 | $2,700 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2020 Buick Envision in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 601 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11029950Mar 2, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
- 11027697Jan 16, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
- 11027701Jan 14, 2026Other or unknown. This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other model years of the Buick Envision
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 10 | 2,700 | 0 | 5 | 24 | — | Too new |
| 2024 | 13 | 1,200 | 1 | 5 | 24 | — | Too new |
| 2023 | 26 | 3,130 | 1 | 5 | 26 | 46 · Typical | Too new |
| 2022 | 26 | 21,000 | 1 | 5 | 26 | 50 · Typical | Rising |
| 2021 | 23 | 35,475 | 2 | 5 | 26 | — | Rising |
| 2020 | 12 | 38,500 | 0 | 5 | 25 | — | Not enough data |
| 2019 | 23 | 4,732 | 0 | 5 | 25 | — | Rising |
| 2018 | 15 | 18,000 | 0 | 5 | 25 | — | Falling |
| 2017 | 81 | 22,000 | 4 | 5 | 25 | 99 · More | Stable |
| 2016 | 19 | 11,875 | 5 | 5 | 22 | — | Rising |
All Buick Envision model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Buick Envision have?
NHTSA recorded 12 consumer complaints for the 2020 Buick Envision as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Buick Envision is reported most often?
Air bags is named most often, in 3 complaints (25% of the total), followed by brakes with 3.
Has the 2020 Buick Envision been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Buick Envision do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Buick Envision 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Buick Envision get?
The EPA rates the 2020 Buick Envision (Envision FWD, 2.5L 4-cyl) at 25 mpg combined, 22 city and 29 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Buick Envision reported?
Among the 6 complaints that include a mileage, the median is 38,500 miles and the middle half falls between 10,300 and 82,910 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.