2011 Buick Lacrosse Seats Problems
- Complaints
- 9about this part
- Share
- 5%of 169 total for the year
- Median mileage
- 58,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the seats of the 2011 Buick Lacrosse, 5% of the 169 complaints for this model year. Where a mileage was given, the median is 58,500 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driver seat has collapsed. I first noticed this when I got in to drive after my husband had driven the car and I had to adjust the rear view mirror...something I had never had to do in the past and it keeps getting worse. I can no longer safely see above or around the side mirrors unless I sit on a pillow.”
NHTSA complaint #11190935, filed 2019-03, 77,000 miles“Windows will not defog AC barely runs took it in to a shop to get a recharge but still nothing. My seat rocks back and forth like a rocking chair on driver side. I also have pictures and videos but don't know how send copy paste the link to you...”
NHTSA complaint #11220495, filed 2019-06, 130,000 miles“I recently bought a used 2011 Buick Lacrosse cxl. I like the car a lot but after a few trips I noticed that my neck and head position was constantly being pushed forward making me more and more uncomfortable. I also noticed that the headrest is so large that it is difficult to see behind me especially to the left for oncoming traffic or obstacles. I understand that the manufacturers were required by NHTSA to make the headrests too far forward and too large for safety reasons. …”
NHTSA complaint #10551661, filed 2013-11, 8,797 miles“Defroster,heat,A/C,fan speed,recirc, heat/cool seats functions failed (stopped working completly) while driving in a snow storm on january 12, 2016 on highway us 131 to traverse city, mi. Found recall information NHTSA # 11v149000. Brought to dealer. Dealer said not coverred under recal due to VIN #, and owner cost of $400 + to repair. Contacted Buick customer care. Spoke with asia and leslie on 1/15/16, who said GM could not help. …”
NHTSA complaint #10820408, filed 2016-01, 111,200 miles“The contact owns a 2011 Buick Lacrosse. The contact stated that the head restraint moved forward. As a result, the contact sustained neck and shoulder injuries. The vehicle was taken to the dealer who stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 40,000.”
NHTSA complaint #10761667, filed 2015-09, 40,000 milesRelated recalls
- 14V447000Jul 23, 2014General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX…Covers: Buick Lacrosse 2011–2012, Chevrolet Equinox 2010–2012, GMC Terrain 2010–2012 +3 more
Related service bulletins
- 11000158May 1, 2024This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2017 | 1 | 3% |
| 2016 | 1 | 2% |
| 2013 | 3 | 2% |
| 2012 | 6 | 3% |
| 2011 | 9 | 5% |
| 2010 | 3 | 2% |
| 2009 | 3 | 3% |
| 2008 | 6 | 2% |
| 2007 | 2 | 1% |
| 2006 | 2 | 1% |
| 2005 | 4 | 1% |
Other parts of the 2011 Buick Lacrosse
32 complaintsEngine
30 complaintsSuspension
27 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsTransmission and drivetrain
19 complaintsBrakes
18 complaintsOther or unknown
13 complaintsSteering
12 complaintsAir bags
11 complaintsElectronic stability control
9 complaintsVehicle speed control
9 complaintsBody and structure
8 complaints
← All problems reported for the 2011 Buick Lacrosse
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology