2011 Buick Lacrosse Suspension Problems
- Complaints
- 27about this part
- Share
- 16%of 169 total for the year
- Median mileage
- 62,800miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 27 complaints about the suspension of the 2011 Buick Lacrosse, 16% of the 169 complaints for this model year. Where a mileage was given, the median is 62,800 miles. 3 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was making a left turn and the car accelerated towards the right towards a curb on a residential street and steering wheel and car wheels locked up. I could not turn the wheels and the steering lost its power bringing the car to slam into the curb. I had no control of steering or turning the wheel of the car.”
NHTSA complaint #10693044, filed 2015-03, 96,400 miles“I was driving our Buick Lacrosse with 3036 miles on it, at 58 MPH, when the wheel began to jerk back & forth violently. I was skidding down the road unable to steer. I was able to get to the side of the road and eventually have the car towed in. The right rear tie rod bolt had broken. When this happened the suspension control arm was bent. Both parts have been replaced.. We were told they had not seen this happen before and no explanation as to what would have made it happen.”
NHTSA complaint #10394279, filed 2011-04, 3,036 miles“We bought a new 2011 Buick Lacrosse cxs 11-15-10, drove it 200 miles and the front suspension failed in costco parking lot at 10 MPH and no impact. The rim popped open at the center seam creating a big oval opening that locked up on the brake caliper, stopping the wheel which snapped the tie rod end, letting the tire wedge into the inner fender then the a-arm bent and caused some damage to the engine cradle. My wife cracked her head on the side window it went down so fast. …”
NHTSA complaint #10370855, filed 2010-12, 200 miles“Car been smelling like gas for awhile engine light pop on and off. My car will not start I have replace the fuel pump car still won’t get gas . Replaced battery numerous of times battery keep won’t stay charge . I have a recall on my car I believe the suspension is under recall as well. I also had to replace my windshield wiper motor a few times slapped against my windshield and cracked windshield.”
NHTSA complaint #11449845, filed 2022-02“The contact owns a 2011 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the vehicle made rattling noises and was shaking. The vehicle was taken to the dealer where it was diagnosed that the struts needed to be replaced; however, the replacement part was no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.”
NHTSA complaint #11488794, filed 2022-10, 169,000 milesRelated recalls
- 21V00F000Dec 22, 2021General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in…Covers: Buick Lacrosse 2010–2013, Regal 2012–2013, Chevrolet Malibu 2013
- 20V764000Dec 21, 2020General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in…Covers: Buick Lacrosse 2010–2013, Regal 2012–2013, Chevrolet Malibu 2013
Related service bulletins
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10222777Sep 16, 2022This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 14% |
| 2017 | 4 | 11% |
| 2016 | 1 | 2% |
| 2014 | 2 | 3% |
| 2013 | 27 | 21% |
| 2012 | 31 | 15% |
| 2011 | 27 | 16% |
| 2010 | 14 | 7% |
| 2008 | 5 | 2% |
| 2007 | 7 | 3% |
| 2006 | 11 | 4% |
| 2005 | 13 | 4% |
Other parts of the 2011 Buick Lacrosse
32 complaintsEngine
30 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsTransmission and drivetrain
19 complaintsBrakes
18 complaintsOther or unknown
13 complaintsSteering
12 complaintsAir bags
11 complaintsElectronic stability control
9 complaintsSeats
9 complaintsVehicle speed control
9 complaintsBody and structure
8 complaints
← All problems reported for the 2011 Buick Lacrosse
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology