2017 Buick Lacrosse Suspension Problems
- Complaints
- 4about this part
- Share
- 11%of 36 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the suspension of the 2017 Buick Lacrosse, 11% of the 36 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This vehicle has major suspension issues containing the complete strut assembly, lower control arms, and strut yokes/forks, which can not be replaced due to the discontinuance of the vehicle and parts itself. Because of this the car cannot receive an alignment which cause the tires to be eaten up at a rapid rate. When going over a bump in the highway the steering column goes one way while the car goes another. The car slides all over the road. Extreme safety concerns for my family and I.”
NHTSA complaint #11736767, filed 2026-05“The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000”
NHTSA complaint #11452579, filed 2022-02, 15,000 miles“The contact owns a 2017 Buick Lacrosse. The contact stated while driving at various speeds, the vehicle was making an abnormally loud stomping sound and the wheels were shuddering significantly. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the suspension yoke had failed and needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued. …”
NHTSA complaint #11596103, filed 2024-06, 65,000 miles“The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front driver's side wheel well. The contact stated that increased effort was needed to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver's side strut. The vehicle was not repaired because parts were not available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. …”
NHTSA complaint #11610498, filed 2024-08Related recalls
- 17V267000Apr 21, 2017General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result…Covers: Buick Lacrosse 2017
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 14% |
| 2017 | 4 | 11% |
| 2016 | 1 | 2% |
| 2014 | 2 | 3% |
| 2013 | 27 | 21% |
| 2012 | 31 | 15% |
| 2011 | 27 | 16% |
| 2010 | 14 | 7% |
| 2008 | 5 | 2% |
| 2007 | 7 | 3% |
| 2006 | 11 | 4% |
| 2005 | 13 | 4% |
Other parts of the 2017 Buick Lacrosse
11 complaintsTransmission and drivetrain
9 complaintsEngine
5 complaintsVehicle speed control
4 complaintsOther or unknown
3 complaintsAir bags
2 complaintsBrakes
1 complaintsElectronic stability control
1 complaintsFuel system
1 complaintsSeat belts
1 complaintsSeats
1 complaintsSteering
1 complaints
← All problems reported for the 2017 Buick Lacrosse
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology