2017 Buick Lacrosse Problems
Compared with other Buick Lacrosse years
Fewer complaints than typical for this model
8/100 0.4× a typical year · 50 = typical
- Complaint rate is 0.4× that of a typical Buick Lacrosse year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 12 of its 36 complaints were filed by the end of 2019.
- Most reported part: Electrical system (11 complaints, median 10,000 mi).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 36filed with NHTSA
- Median mileage
- 15,900miles, 20 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 25 mpgcombined, 3.6L 6-cyl FWD · 21 city / 31 hwy
Sources: NHTSA records for the 2017 Buick Lacrosse (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 36 consumer complaints for the 2017 Buick Lacrosse. The part named most often is electrical system, with 11 complaints (31% of the total), followed by transmission and drivetrain (9) and engine (5). 20 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 15,900 miles. NHTSA lists 2 recall campaigns and 1,204 technical service bulletins for this model year. Electrical system complaints overlap with 263 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 102 technical service bulletins filed under the same part. Compared with the other 9 Buick Lacrosse model years that have at least 25 complaints and are old enough to compare, this one scores 8 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system11 31%
- Engine5 14%
- Suspension4 11%
- Other or unknown3 8.3%
- Air bags2 5.6%
- Brakes1 2.8%
- Fuel system1 2.8%
Also reported: Seat belts (1), Seats (1), Steering (1), Body and structure (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Electrical system: “On november 19, 2016, I purchased the 2017 Buick Lacrosse premium awd. On that same day, while I was driving on the highway the overheated engine light came on, beeping sound, oil light came on, shortly vehicle indicated immediately to stop, which I did, stranded on the highway in en route to dealership. I had just left the dealership approximately five minutes ago after I purchased the vehicle. The vehicle was towed to dealership. Simultaneously at 4:48 p.m. …”
NHTSA complaint #10928434, filed 2016-11, 12 milesTransmission and drivetrain: “I purchased my vehicle in june of 2018. The car drove beautifully for about 14000 miles. Then I started noticing harsh shifts at lower speeds, shifted fine on the highway. This continued on and I just thought it was normal wear. Then about 2 months after the harsh shifting started I was getting on the highway and accelerating up to speed. I then let off my gas pedal and the car stuck in gear. I tried slowing down and speeding up and the car would not shift. I had to pull over shut the car off and turn it back on during rush hour. …”
NHTSA complaint #11240696, filed 2019-07, 15,000 milesEngine: “Purchased vehicle july 25, 2020. Took the car for its first oil change, in october. On nov 23, 2020, the car engine light came on while driving on the highway. Error code: p0430 catalyst system low efficiency bank 2 . On nov 24, 2020, I took the car to rick mathews gmc/Buick dealership for diagnostic and repair. They placed an order for the parts needed for repair and told me, that my car was drivable. …”
NHTSA complaint #11398129, filed 2021-02, 61,350 milesSuspension: “This vehicle has major suspension issues containing the complete strut assembly, lower control arms, and strut yokes/forks, which can not be replaced due to the discontinuance of the vehicle and parts itself. Because of this the car cannot receive an alignment which cause the tires to be eaten up at a rapid rate. When going over a bump in the highway the steering column goes one way while the car goes another. The car slides all over the road. Extreme safety concerns for my family and I.”
NHTSA complaint #11736767, filed 2026-05Mileage when problems were reported
80% of the 20 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 10,000 and 35,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2017 Buick Lacrosse. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Lacrosse · sedan AWD | ★★★★★ | 5 / 4 | 5 | 5 | 5 · 9.9% risk |
| Lacrosse · sedan FWD | ★★★★★ | 5 / 4 | 5 | 5 | 5 · 9.9% risk |
Driver aids listed by NHTSA for the 2017 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2016: same overall rating; 2018: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2017 Buick Lacrosse version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| LaCrosse FWD | 3.6L 6-cyl | 8-speed automatic | 21 | 31 | 25 | $2,700 |
| LaCrosse AWD | 3.6L 6-cyl | 8-speed automatic | 20 | 29 | 23 | $2,900 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 17V267000Apr 21, 2017Suspension › RearCovers: Buick Lacrosse 2017
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
- 17V116000Feb 23, 2017Steering › Electric power assist systemCovers: Buick Lacrosse 2017
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a…
Recall details for the 2017 Buick Lacrosse → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,204 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
- 11023091Sep 9, 2025Other or unknown. New Vehicle Monitoring Programs Section in IVH
- 11023147Sep 8, 2025Other or unknown. This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.
Other model years of the Buick Lacrosse
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 7 | 11,700 | 2 | 5 | 24 | — | Not enough data |
| 2018 | 12 | 26,600 | 3 | 5 | 24 | — | Not enough data |
| 2017 | 36 | 15,900 | 2 | 5 | 25 | 8 · Fewer | Falling |
| 2016 | 48 | 40,000 | 2 | 5 | 21 | 22 · Fewer | Rising |
| 2015 | 44 | 25,000 | 3 | 5 | 21 | 21 · Fewer | Falling |
| 2014 | 63 | 39,915 | 5 | 5 | 21 | 47 · Typical | Falling |
| 2013 | 130 | 58,999 | 5 | 5 | 21 | 53 · Typical | Falling |
| 2012 | 206 | 54,728 | 5 | 5 | 21 | 94 · More | Falling |
| 2011 | 169 | 51,542 | 4 | 5 | 23 | 84 · More | Falling |
| 2010 | 189 | 55,430 | 2 | — | 21 | 77 · More | Falling |
| 2009 | 106 | 55,006 | 2 | — | 21 | 13 · Fewer | Rising |
| 2008 | 250 | 53,504 | 2 | — | 20 | 53 · Typical | Falling |
| 2007 | 250 | 67,300 | 3 | — | 21 | Not compared (before 2008) | Stable |
| 2006 | 299 | 78,246 | 3 | — | 21 | Not compared (before 2008) | Falling |
| 2005 | 315 | 64,511 | 4 | — | 21 | Not compared (before 2008) | Falling |
All Buick Lacrosse model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Buick Lacrosse have?
NHTSA recorded 36 consumer complaints for the 2017 Buick Lacrosse as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Buick Lacrosse is reported most often?
Electrical system is named most often, in 11 complaints (31% of the total), followed by transmission and drivetrain with 9.
Has the 2017 Buick Lacrosse been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2017 Buick Lacrosse do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2017 Buick Lacrosse 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2017 Buick Lacrosse get?
The EPA rates the 2017 Buick Lacrosse (LaCrosse, 3.6L 6-cyl) at 25 mpg combined, 21 city and 31 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Buick Lacrosse reported?
Among the 20 complaints that include a mileage, the median is 15,900 miles and the middle half falls between 10,000 and 35,000 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.