2014 Cadillac ATS Electrical system Problems
- Complaints
- 18about this part
- Share
- 17%of 104 total for the year
- Median mileage
- 54,189miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the electrical system of the 2014 Cadillac ATS, 17% of the 104 complaints for this model year. Where a mileage was given, the median is 54,189 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My Cadillac que system is completely unresponsive and delaminated. This is a known issue with the 2014 Cadillac ATS. The screen on the que has been completely frozen and delaminated for quite some time now and I am unable to use any features with my queue. This happens if the vehicle is in motion or at a stop the queue is just gone.”
NHTSA complaint #11337989, filed 2020-07, 80,000 miles“Started my car one day and the cue screen was black and unresponsive. I do not have any features needed to feel safe in my car (back up screen, radio, bluetooth, navigation, air conditioning, temperature control, etc.)”
NHTSA complaint #11414428, filed 2021-04, 61,500 miles“While driving the car at about 15 to 20 miles an hour the car came to a complete stop. There was a total shut down of the electrical system. The emergency blinkers could not be engaged, the car could not be shifted. The car was towed into the shop, the dealer advised me the engine failed and a new engine was put into the car by the dealer. We have owned the car for two months.”
NHTSA complaint #10569412, filed 2014-03, 700 miles“As I was driving my screen went blank while I was using my navigation system to get around and ended up being lost and had to stop and ask for directions on how to get back home. The cue system went down.”
NHTSA complaint #11351700, filed 2020-08, 49,050 miles“54,189 miles on car currently. Since june of 2019 my car/engine will completely shut off at a red light, or a coming to a stop sign (basically completely stopped or coming to a stop). Its even shut off while in reverse. When this happens, the gear is still in drive. So I then have to put the car in park,press the brake and start it again. It sputters to start again, but it starts. Its getting more frequent, with it stopping up to 3 times at one stop light, and then having to restart it again. There are no codes on the dash. …”
NHTSA complaint #11321517, filed 2020-04, 54,189 milesRelated service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017252Mar 28, 2025This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
Electrical system: other model years
Other parts of the 2014 Cadillac ATS
30 complaintsOther or unknown
23 complaintsEngine
14 complaintsSteering
10 complaintsAir bags
7 complaintsSuspension
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsWheels
5 complaintsElectronic stability control
3 complaintsEquipment
3 complaintsTires
3 complaintsVehicle speed control
3 complaints
← All problems reported for the 2014 Cadillac ATS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology