2020 Cadillac CT4 Technical Service Bulletins

888 technical service bulletins (TSBs) are on record for the 2020 Cadillac CT4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10200149Jun 28, 2021Equipment, Visibility (wipers, defrost, mirrors). This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
• 10200151Jun 21, 2021Equipment, Exterior lighting. This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10201285Jun 16, 2021Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10201281Jun 15, 2021Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10200154Jun 15, 2021Transmission and drivetrain, Equipment. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10200139Jun 14, 2021Exterior lighting. This service bulletin provides information for dealers/technicians on headlamp beam shadow appearance, and/or driver side to passenger side beam appears unlevel.
• 10200137Jun 10, 2021Other or unknown. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10200152Jun 7, 2021Transmission and drivetrain, Equipment. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10200153Jun 3, 2021Equipment. This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10200134Jun 2, 2021Seats, Electrical system. This service bulletin provides repair information to correct a customer concern of Memory Seat Module Does Not Adjust.
• 10200171Jun 1, 2021Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC).
• 10200101May 28, 2021Suspension. This engineering information (EI) closure ends the need for further information from the field in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out.
• 10199283May 28, 2021Exterior lighting. This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
• 10198892May 28, 2021Engine cooling. This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
• 10200089May 27, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10199281May 25, 2021Fuel system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10198890May 25, 2021Electrical system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10197307May 25, 2021Electrical system. This Preliminary information communicates a parts restriction is in place for the Sensing and Diagnostic Module on 2020 Cadillac CT4, CT5 and Chevrolet Corvette.
• 10197305May 25, 2021Electrical system, Body and structure. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10199235May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10198844May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10200090May 17, 2021Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10200088May 17, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10199277May 17, 2021Electronic stability control. This service bulletin provides information and programming procedures for dealers/technicians on the release of Radio Software Update Version GB108.2 for vehicles equipped with Infotainment system RPO IOS or IOT, in addition to providing general robustness and stability enhancements.
• 10198886May 17, 2021Equipment. This service bulletin provides information and programming procedures for dealers/technicians on the release of Radio Software Update Version GB108.2 for vehicles equipped with Infotainment system RPO IOS or IOT, in addition to providing general robustness and stability enhancements.
• 10199252May 14, 2021Electrical system. This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available.
• 10198861May 14, 2021Steering. This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available.
• 10197323May 13, 2021Engine cooling. Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles. The Vehicle Emissions Control Information (VECI) label may not contain the correct On-Board Diagnostic (OBD) system identifier. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent directly to customers of record along with the installation instructions.
• 10199234May 12, 2021Electrical system, Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10198843May 12, 2021Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10197293May 11, 2021Electrical system. This Preliminary information communicates the Radio may stay on after ignition off and door opened if there is an Over The Air update pending and to review SI document ID 5778263 for Over The Air update description and operation.
• 10200093May 6, 2021Tires. This service bulletin provides information on summer tire performance and tire cold weather cracking.
• 10199249May 6, 2021Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10198858May 6, 2021Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10199230May 5, 2021Tires, Suspension. This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 10198839May 5, 2021Tires. This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 10197317May 5, 2021Electrical system. Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
• 10197282May 5, 2021Engine cooling. This Preliminary information communicates the possibility of a inaccurate #1 Coolant Temperature Sensor causing the engine to run hot or overheat with possible over temperature message displayed on DIC
• 10200104May 4, 2021Equipment. This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an in-inventory vehicle.
• 10199265May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10199238May 3, 2021Engine, Electrical system. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10198874May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10198847May 3, 2021Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10197280May 3, 2021Electrical system, Body and structure. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10194079Apr 30, 2021Transmission and drivetrain. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10194131Apr 27, 2021Electrical system. Service Update Bulletin. Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
• 10194114Apr 23, 2021Equipment. This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
• 10195126Apr 22, 2021Engine. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10194101Apr 16, 2021Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
• 10193456Apr 16, 2021Back-over prevention (rear camera), Electrical system. This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue.

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