2021 Cadillac CT4 Technical Service Bulletins

814 technical service bulletins (TSBs) are on record for the 2021 Cadillac CT4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10243981Sep 19, 2023Engine cooling. This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
• 10243572Sep 13, 2023Back-over prevention (rear camera). (There may be future updates under this same release number.) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the overall vehicle software update process. Better Never Stops™
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242322Aug 30, 2023Equipment. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10242320Aug 30, 2023Transmission and drivetrain. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 10242309Aug 24, 2023Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10242262Aug 24, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10242306Aug 21, 2023Electronic stability control. This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ESC to properly repair the vehicle at this time.
• 10242207Aug 18, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242206Aug 15, 2023Equipment. This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
• 10242298Aug 10, 2023Engine. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10242204Aug 10, 2023Engine cooling. This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 10242070Aug 10, 2023Engine cooling, Electrical system. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10242292Aug 8, 2023Brakes. This Preliminary information communicates diagnostic tips for Advanced Parking Assist being inop.
• 10242061Aug 7, 2023Steering, Engine cooling, Transmission and drivetrain, Suspension. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10241417Aug 1, 2023Engine cooling, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10241415Aug 1, 2023Equipment. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 10240363Jul 31, 2023Transmission and drivetrain. This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
• 10240359Jul 31, 2023Engine cooling, Electrical system. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10239647Jul 21, 2023Transmission and drivetrain. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
• 10240793Jul 18, 2023Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
• 10239697Jul 18, 2023Electrical system, Air bags. This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3.
• 10239755Jul 17, 2023Seat belts. This service bulletin provides information on availability for a seat belt extender.
• 10239658Jul 17, 2023Equipment. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
• 10240786Jul 13, 2023Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10239645Jul 12, 2023Equipment, Electrical system. This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME) FAQs.
• 10239638Jul 12, 2023Equipment, Electrical system. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10239124Jun 30, 2023Body and structure. This service bulletin provides information on Paintless Dent Repair Process.
• 10239116Jun 30, 2023Equipment, Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10239101Jun 30, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10239103Jun 29, 2023Transmission and drivetrain. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
• 10239102Jun 29, 2023Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10239115Jun 28, 2023Electrical system, Back-over prevention (rear camera), Equipment. This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues.
• 10239119Jun 27, 2023Electrical system, Seats, Air bags. This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3.
• 10239172Jun 20, 2023Exterior lighting. This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
• 10238239Jun 16, 2023Electrical system. (There may be future updates under this same release number.) Your Cadillac keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: Updates made to the network connectivity to prevent unwanted interruption of emergency calls. Updates made to the Adaptive Cruise Control functionality for improved performance and smoother driving experience. Updates made to the…
• 10239160Jun 14, 2023Equipment. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
• 10239050Jun 14, 2023Equipment, Electrical system. This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM).
• 10239046Jun 14, 2023Transmission and drivetrain, Engine cooling. This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
• 10238190Jun 14, 2023Equipment. This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 10239039Jun 12, 2023Electrical system, Equipment. This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
• 10239154Jun 9, 2023Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10237960Jun 8, 2023Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10237846Jun 7, 2023Engine cooling, Transmission and drivetrain. This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10237841Jun 1, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10237387May 30, 2023Transmission and drivetrain. This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10237349May 22, 2023Equipment. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

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