2020 Cadillac CT5 Air bags Problems
- Complaints
- 1about this part
- Share
- 3%of 39 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the air bags of the 2020 Cadillac CT5, 3% of the 39 complaints for this model year. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to connect to my car to provide AT&T internet plan (via Onstar). On 4/22/21 I was hit in my driver front & wheel, Onstar failed- never contacted us & the airbags did not deploy. I noticed my Onstar light was red. Onstar was repaired during the body shop repair. Soon after I picked up the car (approximately 1 month) the SRS light came on & Onstar turned red again on 7/31/21. Dropped off the car to be repaired 8/13/21. After repair, SRS light came on again on 8/29/21. …”
NHTSA complaint #11439475, filed 2021-11Related recalls
- 21V611000Aug 5, 2021General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed…Covers: Cadillac CT5 2020–2022, CT4 2020–2022
Related service bulletins
- 11011993Nov 27, 2024This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when…
Air bags: other model years
Other parts of the 2020 Cadillac CT5
15 complaintsOther or unknown
11 complaintsElectrical system
8 complaintsEngine
7 complaintsBody and structure
5 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsWheels
2 complaintsElectronic stability control
1 complaintsEngine cooling
1 complaintsFuel system
1 complaints
← All problems reported for the 2020 Cadillac CT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology