2020 Cadillac CT5 Technical Service Bulletins

898 technical service bulletins (TSBs) are on record for the 2020 Cadillac CT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10247194Dec 7, 2023Engine cooling. This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
• 10249267Dec 5, 2023Electrical system. This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
• 10246485Nov 30, 2023Electrical system, Equipment. This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
• 10247364Nov 17, 2023Transmission and drivetrain. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 10245545Nov 17, 2023Suspension, Wheels, Steering. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10246289Nov 15, 2023Equipment, Electrical system. This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
• 10247355Nov 14, 2023Transmission and drivetrain. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10247352Nov 14, 2023Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10244694Oct 12, 2023Brakes. This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
• 10244332Oct 12, 2023Wheels, Equipment. This service bulletin provides information on summer tire performance and tire cold weather cracking.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10244949Oct 10, 2023Transmission and drivetrain. This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10247780Sep 26, 2023Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10247778Sep 26, 2023Electrical system. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244214Sep 21, 2023Equipment, Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243981Sep 19, 2023Engine cooling. This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242322Aug 30, 2023Equipment. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10242320Aug 30, 2023Transmission and drivetrain. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 10242309Aug 24, 2023Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10242262Aug 24, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10242207Aug 18, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242206Aug 15, 2023Equipment. This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
• 10242298Aug 10, 2023Engine. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10242204Aug 10, 2023Engine cooling. This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 10242070Aug 10, 2023Engine cooling, Electrical system. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10242292Aug 8, 2023Brakes. This Preliminary information communicates diagnostic tips for Advanced Parking Assist being inop.
• 10242061Aug 7, 2023Suspension, Transmission and drivetrain, Steering, Engine cooling. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10241417Aug 1, 2023Engine cooling, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10241415Aug 1, 2023Equipment. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 10240363Jul 31, 2023Transmission and drivetrain. This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
• 10240359Jul 31, 2023Electrical system, Engine cooling. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10239764Jul 27, 2023Fuel system, Engine cooling. Special Coverage - Certain vehicles may have a condition that could cause the evaporative emissions purge pump to fail. If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. Dealers are to replace the evaporative emissions purge pump as necessary. The repairs will be made at no charge to the customer. The repairs will be made at no…
• 10239647Jul 21, 2023Transmission and drivetrain. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

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