2021 Cadillac CT5 Technical Service Bulletins

800 technical service bulletins (TSBs) are on record for the 2021 Cadillac CT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10239124Jun 30, 2023Body and structure. This service bulletin provides information on Paintless Dent Repair Process.
• 10239116Jun 30, 2023Equipment, Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10239101Jun 30, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10239103Jun 29, 2023Transmission and drivetrain. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
• 10239102Jun 29, 2023Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10239115Jun 28, 2023Electrical system, Back-over prevention (rear camera), Equipment. This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues.
• 10239119Jun 27, 2023Electrical system, Seats, Air bags. This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3.
• 10239089Jun 21, 2023Equipment, Electrical system. This service bulletin provides repair information to correct a customer concern of a Blue Hourglass and No Gridlines on Radio Rear View Camera Display While in Reverse.
• 10239057Jun 16, 2023Electrical system, Equipment. This service bulletin provides repair information to dealers to Replace Video Processing Module (VPM) When Programming Fails.
• 10238239Jun 16, 2023Electrical system. (There may be future updates under this same release number.) Your Cadillac keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: Updates made to the network connectivity to prevent unwanted interruption of emergency calls. Updates made to the Adaptive Cruise Control functionality for improved performance and smoother driving experience. Updates made to the…
• 10239160Jun 14, 2023Equipment. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
• 10239050Jun 14, 2023Equipment, Electrical system. This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM).
• 10239046Jun 14, 2023Transmission and drivetrain, Engine cooling. This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
• 10238190Jun 14, 2023Equipment. This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 10239039Jun 12, 2023Electrical system, Equipment. This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
• 10239154Jun 9, 2023Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10237960Jun 8, 2023Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10237846Jun 7, 2023Engine cooling, Transmission and drivetrain. This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10237841Jun 1, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10237387May 30, 2023Transmission and drivetrain. This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10237349May 22, 2023Equipment. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10237340May 22, 2023Wheels. This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
• 10236375May 19, 2023Back-over prevention (rear camera). Your Cadillac keeps getting better. A vehicle software update is ready for you to install which includes the following if your vehicle is equipped:​ Refinements: Improvements made to Automatic Lane Change feature within Super Cruise. Software improvements to the Super Cruise driver assistance technology. A variety of software improvements to make your in-vehicle experience better. Better Never Stops. ​
• 10237659May 15, 2023Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10237651May 11, 2023Back-over prevention (rear camera). This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10236041May 3, 2023Exterior lighting. This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
• 10236171Apr 27, 2023Forward collision avoidance, Lane departure. This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
• 10235799Apr 27, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10235798Apr 25, 2023Other or unknown. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10236164Apr 24, 2023Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10235806Apr 24, 2023Latches, locks and linkages, Electrical system. This service bulletin provides repair information to correct a customer concern of Child Safety Lock Update failure.
• 10235802Apr 24, 2023Engine cooling. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10235759Apr 21, 2023Transmission and drivetrain. This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
• 10235716Apr 21, 2023Wheels. This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
• 10235713Apr 19, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10235617Apr 11, 2023Electrical system, Brakes. This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.
• 10234621Apr 6, 2023Other or unknown, Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10234620Apr 6, 2023Equipment. This service bulletin provides information on proper use of floor mats.
• 10234619Apr 6, 2023Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10235561Apr 4, 2023Body and structure, Suspension, Engine cooling, Steering, Transmission and…. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10235398Apr 4, 2023Electrical system, Equipment, Engine cooling. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10236130Apr 3, 2023Other or unknown. This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
• 10235405Apr 3, 2023Electrical system, Equipment. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10234163Mar 23, 2023Equipment, Electrical system. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10234141Mar 23, 2023Engine cooling. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10234147Mar 20, 2023Equipment, Body and structure. This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
• 10234144Mar 20, 2023Engine cooling, Electrical system, Wheels, Fuel system. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 10234110Mar 17, 2023Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10234109Mar 17, 2023Transmission and drivetrain, Electrical system. This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did not clear or appear to reset on the next engine start.
• 10233969Mar 17, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

← All problems reported for the 2021 Cadillac CT5