2014 Cadillac CTS Technical Service Bulletins

2,065 technical service bulletins (TSBs) are on record for the 2014 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135352Oct 27, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10135342Oct 20, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10114300Oct 20, 2014Seats. This preliminary bulletin provides a procedure to route the seat harness away from the back panel, to correct the customers concern of the back panel falling off.
• 10135337Oct 17, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10135336Oct 17, 2014Electrical system, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have a light whistle noise from the dash area from either the Right or Left side A-Pillar area. Technician will need to inspect for a void in panel sealer at the Hood Hinges area. If a void is found please seal the area with body seam sealer and evaluate.
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114297Oct 17, 2014Steering. This preliminary bulletin provides a procedure to install a new rear differential pinion due to lead debri on the pinion seal journal and to correct the customers concern of the rear pinion seal leaking.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10135333Oct 15, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a transmission concern where the Service Engine Soon is illuminated or the service transmission light is flashing. Technician may find Diagnostic Trouble Code P0705 set in the Transmission Control Module. Technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10135329Oct 14, 2014Equipment. This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135327Oct 14, 2014Equipment. This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
• 10135325Oct 13, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have Driver Information Center pages do not retain settings after an ignition cycle. Technician will need to review the latest version of PI1212 then use Service Programming System to perform a USB update to the Instrument Panel Cluster.
• 10135324Oct 13, 2014Equipment. This Preliminary Information communication provides information to the technician with the revised license plate bracket installation instructions. Technician will not use the rivets that are included in the trunk bag for installing the front license plate mounting package Regular Production Option Code (VK3). If bolts and u-nuts are included in the trunk use those to install the bracket.
• 10114292Oct 13, 2014Electrical system. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
• 10135322Oct 10, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135321Oct 10, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
• 10114281Oct 6, 2014Fuel system. This informational bulletin states that it no longer valid and refers to a new bulletin.
• 10114280Oct 6, 2014Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10135310Oct 3, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the key is not retained in the key fob. Technician will need to replace the key from Customer Care and Aftersales.
• 10135309Oct 2, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that engine oil dipstick indicates engine is over filled when performing a Pre-Delivery Inspection or after an oil and filter change. Technician will drain half a quart of oil.
• 10114278Oct 2, 2014Transmission and drivetrain. This preliminary bulletin provides a procedure to inspect and repair the parking pawl spring in the transmission if the customer states that theres a grind or rattle noise during a left turn or bump.
• 10057014Oct 1, 2014Brakes. Cadillac: the electronic brake control module (ebcm) has a soft or fading feeling in the extended travel and/or brake pedal, due to contamination, which needs replacing. Model 2015 ats, cts-a, xts.
• 10057010Oct 1, 2014Transmission and drivetrain. Cadillac: from rear differential, there is leaking, on some vehicles, due to pinion seal journal having lead on it, which needs replacing. Model 2013-14 ats, cts sedan.
• 10056466Oct 1, 2014Electrical system. Cadillac: during ignition on, the outside air temperature display low (I.e., 18 degrees f), intermittently, (when outside temperature is 80 degrees f), caused by software issue. Model 2015 cts, srx, xts.
• 10112255Sep 25, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the rear Heater-Vent-Air Conditioning does not retain the temperature settings after a key cycle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10150637Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10142226Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10137805Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10112249Sep 23, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that has an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the Body Control Module will not allow the vehicle to start.
• 10150635Sep 19, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10150634Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10150632Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142223Sep 19, 2014Electrical system, Equipment. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10142222Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10142220Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10137802Sep 19, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10137801Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10137799Sep 19, 2014Fuel system, Equipment. This informational bulletin provides information on top tier fuels and what brands are available.
• 10112244Sep 19, 2014Transmission and drivetrain, Electrical system. This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10150629Sep 18, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10142213Sep 18, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10137792Sep 18, 2014Visibility (wipers, defrost, mirrors), Electrical system, Seats. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10112239Sep 18, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that have a bind condition when the car is in reverse or driving forward and the steering wheel is turned to the full-lock position. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10150628Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10142211Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10137790Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10112234Sep 17, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then…
• 10150627Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.

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