2014 Cadillac CTS Technical Service Bulletins

2,065 technical service bulletins (TSBs) are on record for the 2014 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10150626Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10142208Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10142207Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137787Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137786Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10112224Sep 12, 2014Engine, Transmission and drivetrain. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 and 12662034 placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112218Sep 11, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that may have a flutter or buzz that occurs at 800-900 revolutions per minute with the vehicle in second or third gear. General Motors Engineering is investigating the concern.
• 10080801Sep 10, 2014Equipment, Body and structure. 14306 - customer satisfaction. We have learned that certain vehicles equipped with a twin turbo engine (lf3) may have been built with front fascia lower grillettes that do not have air vents. Without air vents, under certain high performance driving conditions, such as race track driving, the engine could exceed 258°f and enter the over-temperature algorithm which will shut off the air conditioning system and begin…
• 10112216Sep 9, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
• 10112210Sep 8, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a flutter or buzz that occurs at 800-900 revolutions per minute with the vehicle in second or third gear. General Motors Engineering is investigating the concern.
• 10094493Sep 5, 2014Equipment. This preliminary bulletin provides a procedure to rremove a plastic retainer from behind the center pillar to correct the customers concern of a buzz or rattle noise from pillar area.
• 10112209Sep 4, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112208Sep 3, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10248767Sep 1, 2014Body and structure. Incorrect Front Fascia Grillettes
• 10247685Sep 1, 2014Equipment. Navigation Radio, Radio, Human Machine Interface.
• 10245893Sep 1, 2014Electrical system. Unintended Ignition Key Rotation
• 10245324Sep 1, 2014Equipment. Navigation Radio, Radio, Human Machine Interface.
• 10073891Sep 1, 2014Engine cooling. Summary to be provided on a future date.
• 10073889Sep 1, 2014Engine. Summary to be provided on a future date.
• 10072526Sep 1, 2014Equipment. Summary to be provided on a future date.
• 10072518Sep 1, 2014Seat belts. Summary to be provided on a future date.
• 10070999Sep 1, 2014Steering. Summary to be provided on a future date.
• 10067354Sep 1, 2014Body and structure. Summary to be provided on a future date.
• 10066111Sep 1, 2014Electrical system. Summary to be provided on a future date.
• 10056455Sep 1, 2014Equipment. Cadillac: information regarding characteristics operation of outside air temperature (oat) sensor on some vehicles, using filter routine to minimize false updates due to engine and/or road heat. Model 2013-2015 ats, 2014-2015 cts.
• 10056449Sep 1, 2014Engine, Engine cooling. Cadillac: some vehicles were built without air vents on front fascia lower grillettes and this causes engine to shut off air conditioning system when it reaches 250f under certain high performance driving. Model 2014 cts,
• 10112205Aug 29, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code.
• 10112204Aug 28, 2014Equipment. This Preliminary Information communication provides information to the technician about the Outside Air Temperature Sensor Operating Characteristics. When the vehicle is parked for more than two hours the Outside Air Temperature sends the current reading. When the vehicle is parked for less than two hours and the temperature is less than the shutdown reading the Outside Air Temperature sends the current reading.
• 10112199Aug 26, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case have been removed from restriction through the General Motors Product Quality Center. Dealer can order the parts through the normal part order process.
• 10112195Aug 26, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10138694Aug 25, 2014Electrical system, Equipment. This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
• 10138693Aug 25, 2014Equipment, Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10138692Aug 25, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10138688Aug 21, 2014Engine cooling, Equipment. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
• 10112187Aug 21, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the Aisin TL80SN 8 Speed 81-40LE Transmission Assembly, Torque Converter, Valve Body and Transmission Control Module are on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10138683Aug 19, 2014Fuel system, Engine. This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.
• 10112184Aug 19, 2014Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have a rear fascia or bumper cover sticks out past the tail lamp lens. Technician will need to remove the tail lamp. Technician will need to inspect and measure the fascia retaining clip protrusion through the bracket to see if it measures 1.5 millimeter. Also inspect the rear fascia for flashing in the mounting…
• 10138681Aug 18, 2014Tires, Equipment. This informational bulletin provides the technician with information on tire radial force variations and how to use it.
• 10112178Aug 18, 2014Electrical system, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3…
• 10112171Aug 18, 2014Equipment, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10112165Aug 14, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the 2013-2014 Cadillac ATS and 2014 CTS All Wheel Drive Transfer Case part number 24266321 and part number 23480424 Exchange program will be administered by the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
• 10112161Aug 11, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that may have a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Technician will need to have the Steering Column Lock actuator several times while listening to the column lock actuator cycle.
• 10138673Aug 8, 2014Equipment. This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10138671Aug 7, 2014Equipment, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
• 10112159Aug 7, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10138668Aug 1, 2014Equipment. This preliminary procedure provides information on the proper way to tow a vehicle and damge done by towing is not cover under warranty.
• 10056361Aug 1, 2014Engine. Buick/cadillac/chevrolet/saturn/pontiac/ gmc: vehicle experience lower end squeak or squeal, knocking noise or seized engine possibly the main bearing or rod had failed.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10140439Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.

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