2014 Cadillac CTS Technical Service Bulletins

2,065 technical service bulletins (TSBs) are on record for the 2014 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112000Jan 17, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10111996Jan 16, 2014Engine. This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
• 10137777Jan 14, 2014Equipment, Electrical system. This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
• 10137776Jan 14, 2014Transmission and drivetrain. This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.
• 10111988Jan 14, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a service rear axle message in the Instrument Panel Cluster, or service rear axle message is displayed in the Instrument Panel Cluster during Pre-Delivery Inspection. Technician may find Diagnostic Trouble Code C0413 in the Rear Drive Clutch Control Module. Technician will need to ensure the limited slip…
• 10111984Jan 13, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.
• 10137775Jan 8, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10111980Jan 7, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10137774Jan 3, 2014Equipment. This warranty administration bulletin provides information on Premium care maintenance eligibility for vehicle services and maintenance in the U.S. and Canada.
• 10061072Jan 3, 2014Equipment. Summary to be provided on a future date.
• 10137773Jan 2, 2014Equipment. This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
• 10137772Jan 2, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10246801Jan 1, 2014Back-over prevention (rear camera). Service Update for Inventory Vehicles Only Engine Knock Noise - Drive Audit Expires November 30, 2014 - Equipped with 2.5L Engine (LCV/LKW) or 2.0L Engine (LTG)
• 10245805Jan 1, 2014Equipment. Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles
• 10191026Jan 1, 2014Equipment, Electrical system. Mobile Telephone Microphone Poor Performance Condition/Concern Some customers may comment when using the Bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static. The foam patch on the back of the headliner at the microphone mounting area may have come loose. This foam is a sound barrier for the back side of the…
• 10190981Jan 1, 2014Engine cooling. Malfunction Indicator Lamp Flashes Due to Engine Misfire On Acceleration, DTC P0300 and/or P0303 Set Condition/Concern Some customers may comment that the Malfunction Indicator Lamp flashes when accelerating from a stop or after a steady cruise. The customer may also note that the engine speed was between 2000-4400 RPM when the light illuminated.
• 10190965Jan 1, 2014Engine. 2.0L/2.5L Engine 2013 Exchange Program and 2014 PQC Restriction (GMNA Only) The 2013-2014 2.0L and 2.5L (RPOs LTG and LCV) Engines Exchange Program for the above listed vehicles has ended. However, 2013-2014 2.0L (RPO LTG) Engines P/N 12652707 and 2.5L Engine (RPO LCV) P/N 12655638 (Federal Emissions) and P/N 12652706 (California emission) are still on a PQC part restriction. Dealers are still required to contact…
• 10190934Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10073379Jan 1, 2014Exterior lighting. Summary to be provided on a future date.
• 10073370Jan 1, 2014Steering. Summary to be provided on a future date.
• 10067318Jan 1, 2014Engine. Summary to be provided on a future date.
• 10112328Dec 23, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10133113Dec 20, 2013Back-over prevention (rear camera). This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns
• 10133103Dec 16, 2013Back-over prevention (rear camera). This informational bulletin provides directions on submitting different PIRs
• 10133098Dec 13, 2013Equipment. This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
• 10133097Dec 13, 2013Equipment. This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
• 10133094Dec 11, 2013Equipment. This preliminary bulletin provides information on Radio Favorites Disappear, HD Audio Concerns Favorites Disappear, HD Audio.
• 10133092Dec 10, 2013Back-over prevention (rear camera), Brakes. This preliminary bulletin provides a procedure to add a lubricate to the edges of the brake pad to correct the customers concern of brake noise on initial brake application.
• 10112313Dec 9, 2013Seats, Equipment. This Preliminary Information communication provides information to the technician about Diagnostic Trouble Code B285A sys 4B found history in the memory seat module. Technician will need to reprogram the memory seat module with the latest calibrations in Tis2Web using Service Programming System.
• 10133087Dec 5, 2013Visibility (wipers, defrost, mirrors). This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
• 10112311Dec 5, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the Driver Information Center settings do not stay at the setting they were left it after an ignition cycle. Technician will need to reprogram the Instrument Panel Cluster with the latest calibrations using Service Programming System and Tis2Web.
• 10133086Dec 4, 2013Fuel system, Other or unknown. This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
• 10252856Dec 1, 2013Body and structure, Seats. Memory Seat Module.
• 10073512Dec 1, 2013Engine. Summary to be provided on a future date.
• 10071568Dec 1, 2013Brakes. Summary to be provided on a future date.
• 10064008Dec 1, 2013Seats. Summary to be provided on a future date.
• 10063992Dec 1, 2013Electrical system. Summary to be provided on a future date.
• 10063377Dec 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10054271Dec 1, 2013Engine. Cadillac: when accelerating from a stop or after steady cruise, malfunction indicator lamp (mil) would flash and engine speed is between 2000-4400 rpm, due to engine misfire. Model 2014 cts.
• 10118891Nov 27, 2013Equipment. Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
• 10118889Nov 27, 2013Electrical system. This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
• 10118888Nov 26, 2013Equipment. This preliminary bulletin provides a procedure to reprogram the ECM if the if the customers concern is the MIL flashes on acceleration or cruising between 2000-4400 RPM.
• 10112366Nov 21, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Outside Air Temperature reads inaccurate at times. Technician will need to program the Integrated Center Stack with the latest calibrations in Tis2Web using Service Programming System.
• 10112364Nov 21, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles with the electric cup holder lid inoperative. Technician will need to gently pull up and towards the rear of the vehicle at the same time on the front of the door/lid, use a trim stick to gently pry up the rear portion of the door to lift the rear edge up and over the stop.
• 10118880Nov 19, 2013Equipment. This informational bulletin provides an update for 13-00-89-004C to include updated information.
• 10112357Nov 15, 2013Exterior lighting, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10112353Nov 13, 2013Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the hazard switch does not activate during the first press. Dealer should advise the customer that vehicles built after 10/11/2013 or for vehicles built prior to 10/11/2013 in which the Body Control Module has been reprogrammed, please communicate to the customer this condition is a normal operating characteristic…
• 10118866Nov 11, 2013Equipment. This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.

← All problems reported for the 2014 Cadillac CTS