2014 Cadillac CTS Technical Service Bulletins

2,065 technical service bulletins (TSBs) are on record for the 2014 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114230Nov 11, 2013Transmission and drivetrain. 13387 - Service Update. Dealers are to perform a drive audit. A small number of engines may develop a crankshaft bearing noise condition at low mileage. The drive audit must be completed before vehicle delivery (and in addition to normal pre-delivery inspection activities) to identify vehicles with the condition. If the condition is found, dealers are to replace the engine.
• 10112344Nov 11, 2013Equipment, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10060080Nov 11, 2013Engine. Summary to be provided on a future date.
• 10118862Nov 8, 2013Electrical system, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
• 10118859Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
• 10118858Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
• 10118857Nov 7, 2013Electrical system. This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.
• 10118852Nov 6, 2013Electrical system. This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
• 10112336Nov 5, 2013Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112335Nov 5, 2013Engine cooling. This Preliminary Information communication advises the technician that the 3.6L LF3 Twin Turbo Charged Engine will be placed on engine exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10118842Nov 1, 2013Equipment. This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10063996Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10112438Oct 31, 2013Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0011 and or P0014. Technician will need to remove the camshaft solenoids and inspect the screens for debris. Technician will need to clean off the screens with brake cleaner if debris is present.
• 10112424Oct 24, 2013Equipment. This Preliminary Information communication advises the technician that the 2014 Cadillac CTS Sedan Action Center has been established through the General Motors Technical Assistance Center. Technician should call General Motors Technical Assistance Center for further assistance.
• 10112416Oct 18, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10112414Oct 16, 2013Equipment. This Preliminary Information communication provides information to the technician with the revised license plate bracket installation instructions. Technician will not use the rivets that are included in the trunk bag for installing the front license plate mounting package Regular Production Option Code (VK3). If bolts and u-nuts are included in the trunk use those to install the bracket.
• 10112405Oct 15, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is…
• 10112404Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10112403Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have an oil pressure gauge is indicating that the engine appears to be operating with very high oil pressure. Under various engine operating conditions up to 110 pressure per square inch of oil pressure may be displayed on the oil pressure gauge. This should be considered as normal operation during a cold…
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112397Oct 7, 2013Equipment, Steering. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code U0415 sym 00 and or C0544 set in the Electronic Power Steering Control Module. Engineering is aware of this issue and is working toward a resolution.
• 10112395Oct 7, 2013Equipment, Seats. This Preliminary Information communication provides information to the technician about Diagnostic Trouble Code B285A sys 4B found history in the memory seat module. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10112389Oct 4, 2013Equipment. This Preliminary Information communication provides information to the technician with the revised license plate bracket installation instructions. Technician will not use the rivets that are included in the trunk bag for installing the front license plate mounting package Regular Production Option Code (VK3). If bolts and u-nuts are included in the trunk use those to install the bracket.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10112386Oct 3, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10252864Oct 1, 2013Equipment. product feedback on the new 2014 Cadillac CTS Sedan.
• 10252855Oct 1, 2013Body and structure, Seats. Memory Seat Module.
• 10252852Oct 1, 2013Equipment, Body and structure. Revised Front License Plate Bracket Installation Instructions.
• 10252851Oct 1, 2013Equipment, Body and structure. Revised Front License Plate Bracket Installation Instructions.
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245939Oct 1, 2013Equipment. Pandora Audio Lost After a Bluetooth Call Ends.
• 10245756Oct 1, 2013Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10073462Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10073458Oct 1, 2013Seats. Summary to be provided on a future date.
• 10070895Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10070880Oct 1, 2013Engine. Summary to be provided on a future date.
• 10070137Oct 1, 2013Electrical system. Summary to be provided on a future date.
• 10064012Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10064011Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10064010Oct 1, 2013Steering. Summary to be provided on a future date.
• 10064009Oct 1, 2013Seats. Summary to be provided on a future date.
• 10064002Oct 1, 2013Equipment. Summary to be provided on a future date.

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