2017 Cadillac CTS Technical Service Bulletins

1,397 technical service bulletins (TSBs) are on record for the 2017 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190229Oct 1, 2017Equipment, Transmission and drivetrain. Shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) at a steady state.
• 10157043Sep 28, 2017Engine cooling. This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10159579Sep 26, 2017Engine. This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a wobble or vibration appearance.
• 10157038Sep 26, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a radio freezing, blank radio display, SXM radio shows ” SXM Tuner Initializing”, “Climate off” message when using the climate controls, and or no audio from the radio until the source is changed. Dealer should communicate to the customer that we apologize for this inconvenience and…
• 10159630Sep 21, 2017Transmission and drivetrain. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.
• 10157027Sep 21, 2017Equipment, Back-over prevention (rear camera), Brakes, Lane departure. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage.
• 10159570Sep 20, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10157020Sep 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10157018Sep 20, 2017Fuel system, Tires, Equipment, Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10159613Sep 19, 2017Electrical system. This informational bulletin provides information for programming the low speed LAN module due to the mirrors memory position reverse tilt position is inoperative.
• 10157016Sep 19, 2017Equipment, Engine cooling. This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
• 10157008Sep 15, 2017Suspension. This Preliminary Information document communicates direction to the dealership technicians to aid them in diagnosing a suspension noise related to these vehicles.
• 10159575Sep 14, 2017Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10159572Sep 14, 2017Equipment. This informational bulletin explains the importance of maintaining the vehicle.
• 10159608Sep 12, 2017Electrical system, Engine cooling. This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.
• 10159569Sep 12, 2017Engine cooling, Equipment. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10156999Sep 11, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10159578Sep 7, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10156990Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10159574Sep 5, 2017Engine. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10140293Aug 31, 2017Engine cooling. This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
• 10140298Aug 30, 2017Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10137747Aug 29, 2017Equipment. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10140401Aug 28, 2017Equipment. This informational bulletin provides information on Loss of Phone Pairing When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
• 10140300Aug 24, 2017Transmission and drivetrain. This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.
• 10140406Aug 23, 2017Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10137734Aug 23, 2017Engine. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10140295Aug 22, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10137733Aug 22, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137727Aug 21, 2017Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137725Aug 18, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
• 10137707Aug 10, 2017Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch.
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10137704Aug 8, 2017Engine cooling. This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10140302Aug 3, 2017Electrical system. This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017-2018 vehicles with Start/Stop.
• 10140299Aug 3, 2017Electrical system. This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.
• 10137701Aug 3, 2017Equipment, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
• 10137699Aug 3, 2017Equipment, Engine. This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.
• 10140297Aug 2, 2017Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10137697Aug 2, 2017Electrical system. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10126081Jul 31, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10126068Jul 25, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10126065Jul 25, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10126111Jul 24, 2017Electrical system. This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
• 10114088Jul 24, 2017Electrical system. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle.
• 10126108Jul 21, 2017Brakes. This bulletin provides information on possible normal brake drag caused by sitting.
• 10126075Jul 21, 2017Equipment. This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.

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