2017 Cadillac CTS Problems
Compared with other Cadillac CTS years
Fewer complaints than typical for this model
0/100 0.3× a typical year · 50 = typical
- Complaint rate is 0.3× that of a typical Cadillac CTS year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 8 of its 27 complaints were filed by the end of 2019.
- Most reported part: Transmission and drivetrain (9 complaints, median 51,124 mi).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 27filed with NHTSA
- Median mileage
- 36,124miles, 12 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 4–5 / 5stars overall, 3 rated versions
- EPA fuel economy
- 24 mpgcombined, 3.6L 6-cyl RWD · 20 city / 30 hwy
Sources: NHTSA records for the 2017 Cadillac CTS (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 27 consumer complaints for the 2017 Cadillac CTS. The part named most often is transmission and drivetrain, with 9 complaints (33% of the total), followed by steering (8) and other or unknown (4). 12 of the complaints include a mileage, and 75% of those were filed for vehicles with under 50,000 miles; the median is 36,124 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 2 recall campaigns and 1,397 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 147 technical service bulletins filed under the same part. Steering complaints overlap with 2 recall campaigns and 32 technical service bulletins filed under the same part. Compared with the other 9 Cadillac CTS model years that have at least 25 complaints and are old enough to compare, this one scores 0 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Steering8 30%
- Other or unknown4 15%
- Wheels3 11%
- Air bags2 7.4%
- Electrical system2 7.4%
- Engine1 3.7%
- Seats1 3.7%
- Suspension1 3.7%
- Tires1 3.7%
Also reported: Vehicle speed control (1).
Example complaints
Transmission and drivetrain: “Car has locked in 2nd or 3rd gear two different times, both after long drives (2+ hours at highway speeds) and would not downshift into 1st to stop movement. The first time was a stop light and almost caused an accident, the second time was in my driveway and almost hit the house. Good brakes are the only thing that saved me. Both times, the vehicle shifted to 1st with a loud bang. Transmission also jerks the car forward from the stopped position when engine starts at a stop sign or light (when auto-start./stop is enabled).”
NHTSA complaint #11222338, filed 2019-06, 35,000 milesSteering: “Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same vehicle different vin. So when driving down the highway it's hard to stay centered and the car pulls different directions and the steering gets stiff to where it feels locked up. It is electrical power steering and I have experience from a prior experience with a 2009 pontiac g6. …”
NHTSA complaint #11673062, filed 2025-07Other or unknown: “Cadillac cue infotainment system works maybe 25% of the time. The other 75% the system is unresponsive and glitchy. I can not access some of the most important features. These same features are the reason for the initial purchase. But being that I can't use them when I need them, I am now regretting the purchase. This is too nice of a car for the basic controls not to be working majority of the time.”
NHTSA complaint #11394913, filed 2021-02, 38,000 milesWheels: “4 flat tires in weeks. Design flaw with the wheel. Tire sidewall is cut by the wheel when hitting road imperfections. They are low profile tires but they do not handle basic road imperfections. The wheel and tire combo renders the car unreliable for transportation.”
NHTSA complaint #11096434, filed 2018-05, 15,200 milesMileage when problems were reported
75% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15,200 and 45,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2017 Cadillac CTS. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| CTS · sedan AWD | ★★★★★ | 5 / 4 | 5 | 5 | 5 · 10.1% risk |
| CTS · sedan RWD | ★★★★★ | 5 / 4 | 5 | 5 | 5 · 10.1% risk |
| CTS-V · sedan RWD | ★★★★☆ | 4 / 3 | 5 | 5 | 5 · 10.1% risk |
Driver aids listed by NHTSA for the 2017 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2016: 5 stars overall; 2018: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2017 Cadillac CTS version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CTS RWD | 2.0L 4-cyl | 8-speed automatic | 22 | 30 | 25 | $3,300 |
| CTS RWD | 3.6L 6-cyl | 8-speed automatic | 20 | 30 | 24 | $2,800 |
| CTS RWD | 3.6L 6-cyl | 8-speed automatic | 16 | 24 | 18 | $4,550 |
| CTS AWD | 2.0L 4-cyl | 8-speed automatic | 21 | 29 | 24 | $3,400 |
| CTS AWD | 3.6L 6-cyl | 8-speed automatic | 19 | 27 | 22 | $3,050 |
| CTS-V RWD | 6.2L 8-cyl | 8-speed automatic | 14 | 21 | 17 | $4,850 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V175000Mar 20, 2025Steering › Electric power assist systemCovers: Cadillac CTS 2016–2018, Chevrolet Corvette 2017–2018, Camaro 2017–2018 +1 more
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
- 19V086000Feb 7, 2019Steering › Electric power assist systemCovers: Cadillac CTS 2016–2018, Chevrolet Corvette 2017, Camaro 2017 +1 more
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Recall details for the 2017 Cadillac CTS → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,397 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037550Sep 21, 2026Other or unknown. This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027689Jan 12, 2026Other or unknown. This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
Other model years of the Cadillac CTS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 10 | 59,000 | 0 | 4–5 | 23 | — | Not enough data |
| 2018 | 8 | 9,775 | 2 | 4–5 | 24 | — | Not enough data |
| 2017 | 27 | 36,124 | 2 | 4–5 | 24 | 0 · Fewer | Rising |
| 2016 | 31 | 20,000 | 4 | 5 | 24 | 25 · Fewer | Falling |
| 2015 | 49 | 62,500 | 3 | 5 | 18 | 13 · Fewer | Falling |
| 2014 | 146 | 57,978 | 6 | 5 | 21 | 76 · More | Falling |
| 2013 | 73 | 26,000 | 2 | 5 | 19 | 58 · Typical | Stable |
| 2012 | 65 | 43,000 | 2 | 5 | 19 | 41 · Typical | Falling |
| 2011 | 101 | 40,500 | 2 | — | 19 | 60 · Typical | Falling |
| 2010 | 67 | 56,000 | 3 | — | 21 | 39 · Typical | Rising |
| 2009 | 167 | 65,153 | 5 | — | 20 | 100 · More | Rising |
| 2008 | 175 | 58,260 | 2 | — | 20 | 70 · More | Falling |
| 2007 | 217 | 77,000 | 6 | — | 19 | Not compared (before 2008) | Falling |
| 2006 | 269 | 65,999 | 6 | — | 19 | Not compared (before 2008) | Falling |
| 2005 | 277 | 67,581 | 6 | — | 19 | Not compared (before 2008) | Falling |
| 2004 | 224 | 50,000 | 6 | — | 19 | Not compared (before 2008) | Stable |
| 2003 | 313 | 72,300 | 4 | — | 19 | Not compared (before 2008) | Falling |
All Cadillac CTS model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Cadillac CTS have?
NHTSA recorded 27 consumer complaints for the 2017 Cadillac CTS as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Cadillac CTS is reported most often?
Transmission and drivetrain is named most often, in 9 complaints (33% of the total), followed by steering with 8.
Has the 2017 Cadillac CTS been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2017 Cadillac CTS do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2017 Cadillac CTS 4–5 out of 5 stars overall, across 3 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2017 Cadillac CTS get?
The EPA rates the 2017 Cadillac CTS (CTS, 3.6L 6-cyl) at 24 mpg combined, 20 city and 30 highway, with an estimated annual fuel cost of $2,800 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Cadillac CTS reported?
Among the 12 complaints that include a mileage, the median is 36,124 miles and the middle half falls between 15,200 and 45,000 miles; 75% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.