2017 Cadillac CTS Technical Service Bulletins

1,397 technical service bulletins (TSBs) are on record for the 2017 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111740Dec 9, 2016Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10125997Dec 7, 2016Seats, Body and structure. 16129 Service Update. Certain vehicles, equipped with heated seat systems, may have a condition in which the heat output level (Hi/Med/Low) does not match what is illuminated on the display and the customer does not receive the selected heated seat level. Dealers will reprogram the body control module.
• 10111741Dec 7, 2016Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10111758Dec 6, 2016Transmission and drivetrain. This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.
• 10111742Dec 5, 2016Equipment. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
• 10114852Nov 30, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.
• 10114851Nov 30, 2016Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
• 10137995Nov 29, 2016Electrical system, Forward collision avoidance, Equipment. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
• 10114848Nov 23, 2016Equipment. This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10114844Nov 18, 2016Steering, Lane departure, Electrical system, Transmission and drivetrain. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback…
• 10114842Nov 18, 2016Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10114838Nov 18, 2016Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a Check Engine Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0641. Technician will need to unplug the fuel rail pressure sensor to see if that sensor is the cause of the five volt reference line being brought low. Technician should replace the fuel rail pressure sensor with…
• 10114837Nov 18, 2016Electrical system, Lane departure, Forward collision avoidance. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius.
• 10114833Nov 15, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to…
• 10114831Nov 15, 2016Equipment, Fuel system, Engine. This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10114830Nov 15, 2016Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris.
• 10137980Nov 14, 2016Equipment, Electrical system. This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017 vehicles with Start/Stop.
• 10137624Nov 14, 2016Equipment. This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
• 10137622Nov 10, 2016Visibility (wipers, defrost, mirrors), Body and structure. This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
• 10137616Nov 9, 2016Equipment, Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10138010Nov 7, 2016Engine cooling. This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
• 10137950Nov 7, 2016Electrical system, Seats. This technical bulletin provides repair information to correct a customer concern that the seatback is stuck in the full forward (or full rearward) position and will not change recline position using the power seat recliner switch.
• 10137625Nov 7, 2016Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10137615Nov 7, 2016Equipment, Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10114824Nov 7, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10137621Nov 4, 2016Equipment, Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10114819Nov 2, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10135301Oct 27, 2016Engine cooling. This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
• 10135240Oct 27, 2016Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10135246Oct 25, 2016Tires, Wheels. This informational bulletin provides information on tire cold weather cracking and the proper techniques on taking care of the tires and proper use.
• 10119062Oct 25, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
• 10135290Oct 24, 2016Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10135250Oct 24, 2016Electrical system, Equipment. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
• 10119057Oct 24, 2016Electrical system. This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
• 10119056Oct 24, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that have Auto Stop is inoperative and a Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P1070 set. Technician will need to use a scan toll to clear the Diagnostic Trouble Code. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is…
• 10135289Oct 21, 2016Equipment. this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
• 10135288Oct 21, 2016Equipment. This technical bulletin provides a procedure to reprogram the HVAC control module to correct the customers concern of the passenger side HVAC controls resets to default after the vehicle sits for 15 minuets or more.
• 10135249Oct 21, 2016Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10119050Oct 19, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
• 10135267Oct 15, 2016Equipment. This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to somevehicleshavingthe key cylinders hidden during the time of delivery.
• 10135279Oct 14, 2016Electrical system. This technical bulletin provides a procedure to replace the BCM on select vehicles that are listed by VIN due to an error in the security system that does not allow the BCM to be reprogrammed.
• 10135248Oct 13, 2016Back-over prevention (rear camera), Engine cooling. This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
• 10135239Oct 13, 2016Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10135237Oct 13, 2016Equipment. Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10135236Oct 13, 2016Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10119031Oct 13, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the…
• 10135262Oct 12, 2016Exterior lighting. This technical bulletin provides a procedure to update the ECM to the latest software and calibration available to correct a customer concern that the Malfunction Indicator Lamp is illuminated and/or the remote start will not start the vehicle due to a voltage spike in the ECM, above the threshold value which will set the code P0132 or P223E.
• 10135242Oct 12, 2016Electronic stability control. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

← All problems reported for the 2017 Cadillac CTS