2019 Cadillac CTS Technical Service Bulletins

830 technical service bulletins (TSBs) are on record for the 2019 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10165126Aug 19, 2019Equipment. This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
• 10165121Aug 15, 2019Engine cooling. This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10165122Aug 13, 2019Engine cooling. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10165123Aug 12, 2019Transmission and drivetrain. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10164749Aug 7, 2019Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10164748Aug 7, 2019Forward collision avoidance, Lane departure, Engine, Electrical system. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius.
• 10165135Aug 6, 2019Transmission and drivetrain. This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10164739Aug 2, 2019Equipment, Electrical system. This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
• 10165435Aug 1, 2019Transmission and drivetrain. N192217820 - Service Update Bulletin. The current transmission fluid may cause the customer to experience a shake or shudder feeling, which may be described as driving over rumble strips or rough pavement. Dealers are to drain the old transmission fluid and refill with the new fluid.
• 10163690Jul 31, 2019Equipment. This Preliminary information communicates AFM / DFM usage Information. providing additional information on the AFM and DFM systems
• 10164113Jul 30, 2019Electrical system, Equipment. This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.
• 10163890Jul 29, 2019Transmission and drivetrain. This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
• 10163900Jul 26, 2019Equipment. This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
• 10164120Jul 25, 2019Equipment, Transmission and drivetrain. This technical bulletin provides information for new transmission oil to use, a procedure for exchanging the old fluid and adding the new fluid to a service transmission.
• 10163674Jul 23, 2019Engine cooling. This Preliminary information communicates A vehicle may have a tick noise from the engine cold, initial start in the morning. A lifter may not have sufficient amount of oil during cold start operation (not pumped up). As information comes in the Pi will be updated and when the final repair is out this this PI will be changed to a Bulletin
• 10163667Jul 19, 2019Body and structure. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10163666Jul 18, 2019Engine cooling. This Preliminary information communicates diagnostics and repairs in addition to what is already in Service Information. The concern this document is designed for is specific to some 2019 vehicles with 2.0 LTG engine exhibiting a misfire and MIL due to P0300.
• 10163650Jul 1, 2019Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the…
• 10162172Jun 28, 2019Equipment. This Preliminary Information communication provides information to the technician about vehicles that do not recognize the SD card when it is used in the Performance Data Recorder (PDR) system. The SD card needs to be formatted to FAT32 and also have a class 10 designation in order to be compatible with the system.
• 10163275Jun 26, 2019Equipment. This engineering information PI ends the need for further information from the field to determine a root cause on a MIL ON, DTC P1070 condition. If a vehicle is encountered with this condition, refer to SI for further diagnosis.
• 10163272Jun 26, 2019Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10163268Jun 26, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10163261Jun 26, 2019Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10163266Jun 25, 2019Equipment, Engine. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10163260Jun 25, 2019Equipment. This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10163193Jun 25, 2019Equipment. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10162138Jun 18, 2019Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service…
• 10162124Jun 13, 2019Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10163263Jun 11, 2019Electrical system, Equipment. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10163237Jun 10, 2019Engine cooling. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10163215Jun 6, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10162102Jun 3, 2019Equipment. This Preliminary Information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.
• 10161947May 30, 2019Equipment. This Technical bulletin provides a procedure for dealers/technicians on the release of Radio Software Version 22.8 Over-the-Air Update.
• 10161941May 29, 2019Electrical system, Engine cooling, Engine. This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.
• 10161932May 21, 2019Engine cooling. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10161881May 21, 2019Transmission and drivetrain. This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
• 10161968May 20, 2019Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10161019May 15, 2019Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10161906May 9, 2019Tires. This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10160993May 9, 2019Steering. This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
• 10161929May 8, 2019Equipment. This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10160989May 7, 2019Engine cooling. This Preliminary information communicates A vehicle may have a concern of DTC P050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
• 10161944May 6, 2019Body and structure. This technical bulletin provides repair information to correct a customer concern of hearing clicking, popping, tapping, creaking, flexing, rubbing or rattle noises from roof area during turns or driving over uneven pavement.
• 10161907May 2, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10160704Apr 30, 2019Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10160703Apr 30, 2019Electrical system. This Preliminary information communicates information on IPC Speedlimit concerns. Speed limit displays no value, toggles between values, or is blank. (All models) The speed limit unit of measurement (KPH/MPH) flashes. (for Cadillac Models only). Concern being researched by engineering and no repairs are currently available.
• 10160134Apr 30, 2019Engine. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
• 10160690Apr 24, 2019Fuel system, Engine. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
• 10160092Apr 16, 2019Suspension. Service Update. Certain vehicles may have an incorrect left front lower control arm. Dealers will replace the left front lower control arm.

← All problems reported for the 2019 Cadillac CTS